We have three elderly cats with various issues that led us to changing our laminate and carpets to…read moreluxury vinyl plank. We went to the dc location and had a very pleasant experience. The young lady that assisted us was very patient in walking us through the process and financing. We ended up getting luxury vinyl plank on two floors and new carpeting on two sets of stairs. The workers that did the installation were very thorough, professional and efficient. We are very happy with the end result and feel that despite the current climate with tariffs and inflation we got a good value for all the labor and materials.

Great customer service! The team goes out of its way to make each client feel like their project is…read morethe team's main focus. Every one from the front desk, sales team, manager and owner are extremely kind, professional and joyful. It's rare to find a contractor this caring. In addition to the service, the craftsmanship of the flooring was flawless and extremely affordable. I will be using this firm for all of my flooring needs for many years to come.

Wanted to update - about a year later we needed to fix steps (the laminate broke) and Bruce once…read moreagain saved the day. Amazing work and has held up strong. Floors still amazing, but just putting it out there that it's really top notch.

Bruce and his team did a fantastic job switching out our carpet for LVF. They were on time and…read moreprofessional throughout.

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

Great pricing... efficient!…read more At the time, they bought the flooring samples to my husband and I. Quick pick, agreed on the price, and the timeline. And everything was great and beautiful!!! Definitely going to go back to complete the upstairs.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Melvin's team was great, very punctual and communicative when I had questions ahead of our service…read more He was upfront about what could be done on my floors and what couldn't be done. We did a small area of refinishing and a buff and recoat all over the rest of the house. I wasn't sure the buff and recoat would be worthwhile on my original and very old floors but they're definitely smoother and feel refreshed in addition to the extra protection I was looking for. The value for what I feel like we got was very worth it.

This is my third time using Floors on 14th and I've consistently had great service with them. This…read moretime they did a partial carpet replacement and installed LVP, which they recommended after assessing my wood floors. This was not an option I had considered before, but I took their recommendation and was very pleased with the result. Communication with Kaveh was excellent and everything was completely very quickly. I'm sure I will use them again in the future!

In 2013, we initially contracted with Floors on 14th for a rug and to install carpeting in 2…read morebedrooms and on a stairway. The quality of the carpet material has been incredible and remains looking great 13 years later. Consequently, in 2025 we again contracted with them to install solid maple flooring in our 2500 Sq. Ft. apartment, removing badly worn, engineered flooring. The result is fantastic, the professionalism was top notch, and the cost likely will be fully recovered when we eventually resell. They also, at no additional charge, corrected a problem with one of the 13 years old carpets. I recommend them highly and would not hesitate contracting with them again.

Marcin and his team did an exemplary job refinishing wood floors on the main level, and installing…read moreand finishing wood floors and brand new wood stairs throughout the remainder of a house we recently purchased. Before we even started the project, he tested a sample of the current hardwoods to ensure we could get a result. They turned out absolutely beautiful. Marcin demonstrates a high level of detail and dedication to his craft that is simply admirable. He was receptive to special requests as well, including square shoe moulding which was a last minute change. Clear communication, transparent pricing, and quick turnaround made this an outstanding experience. Thank you Marcin and team for the wonderful work!

We were getting vinyl flooring installed for our fitness room after ripping out old carpet. Magni…read moreflooring made scheduling easy and was responsive throughout the process. Pricing came in around the other two quotes, and we ended up adding a second room to the job. The team was polite, efficient, and had great attention to detail. They even stained the shoe molding to the color of the floors, which was not expected on our end (the other quotes only offered to install them raw). They had a job go long on a Friday so they had to delay the start, but stayed later until the job was done the following day. Highly recommend.

We were stuck in limbo after a previous flooring company botched the front half of our home's…read morefloors. Instead of fixing the problem, their crew walked away, leaving me with a huge mess--darkish orange floors, sanding debris everywhere, orange-stained baseboards, furniture crammed on one side of the house, and even a $715 furniture moving fee. Then Rudy from Kustom Flooring stepped in and delivered everything they promised--and more. Rudy, along with his brother Jimmy and the crew, showed up every morning and worked tirelessly all day. They placed felt pads on our furniture, moved everything into our garage for a very reasonable fee, and then moved everything back afterward. They also protected our entire space: every entry, our 20-foot foyer, and every light fixture and wall hanging were covered with plastic to keep any sanding dust from escaping their dustless sanding systems. Once the dustless sanding was finished, Rudy and Jimmy walked us through our options for staining versus unstaining. We chose unstained floors, sealed with one coat of Bona Clear and two coats of Bona Traffic HD. By the time they were done, we had gorgeous floors that completely transformed our home. I expected to need a cleaning service once the job was finished, but Jimmy and his team handled everything. They cleaned our entire space--vacuuming even the curved staircase and upstairs hallway--so when they were done, there was no dust left behind. We've had quite a few projects on our home, and while most have been very positive, we've never had anyone like Jimmy--he takes real pride in his workmanship and genuinely cares about his clients. Because my husband's chronic illness has made us overlook some small issues around the house, Jimmy stepped in without being asked: he replaced a broken doorstop, repaired a damaged light fixture, and even changed the lightbulbs in our pantry. The difference between Jimmy's crew and the previous flooring company's workers is striking--not just in quality, but in attitude. They were happy to be there, played music, and always had big smiles. That culture clearly starts at the top, and it shows in how Kustom treats their employees. Kustom Flooring deserves a thousand stars.

Rudy, Jimmy, and their team were incredibly easy to work with and provided high quality…read moreexpertise/craftsmanship with re-finishing the wood floors and addressing many areas that had significant creaks in my townhome. Overall, the quality of the work was very much worth the price. I will definitely be using them again in the future.

I recently had Beaulieu Floors install about 600 sq. ft. of LVP and Berber carpet on my basement…read moresteps. I received several quotes, and theirs was the most competitive by far. The manager, Driss, made the process incredibly easy, even ordering samples ahead of time. The installers, Walter and Geovanny, were fantastic--they arrived on time both days, moved my furniture with care, and finished the entire job in just 1.5 days. The quality of the work is top-notch; the planks are installed tight and the new shoe molding provides a very clean, professional finish. What really impressed me was the cleanup--they vacuumed everything and removed all excess materials, leaving the space ready to use. They even left the extra planks and carpet for future use. If you want high-quality work and a stress-free process at a great price, I highly recommend this team!

Louis and his team are amazing! They installed a runner on my stairs that looks beautiful and his…read moreteam was so quick and efficient. Great to work with and would highly recommend!

We just had carpeting pulled up and replaced with wood flooring. Working with Sam to select the…read morefloor was very easy and he gave us confidence when he showed us what color wood he recommended to match the adjacent room. The crew came today and did a very thorough, excellent installation. They were quick and careful when moving the furniture. We are altogether very happy with the job performed by Floors and Designs/Burke. I highly recommend this company. Joelle F

I can't say enough good things about this team! They reinstalled my basement carpet incredibly fast…read more-- less than a week from the time they came out to the actual installation -- which was a lifesaver since I was on a tight schedule. They also reinstalled the carpet in my master bedroom within two weeks, which was still very quick. They moved all my furniture for me, worked professionally and efficiently, and didn't leave a mess behind. Friendly, reliable, and top-notch quality -- I highly recommend them for any flooring needs!

They were fast, friendly, and did a very nice job of repairing my water damage, damaged floorsread more

Sergio and his team were great. We have some quite old (~130yr) pine floors that needed to be…read morerepaired and refinished after years of wear and some previous patch jobs. Artistic Hardwood sourced replacement heart pine, reinforced the floors where needed, and completed the job quickly and professionally. The price was also very reasonable considering the amount of work done. Sergio was a pleasure to work with and I recommend the company enthusiastically.