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    Balanced Home Organic Pest Control

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Balanced Home Organic Pest Control

    Pest extermination

    Tick or mite extermination

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    Pest Arrest - PEST ARREST. NEW NAME, SAME OWNERS. FORMERLY KNOWN AS DALLAS GENERAL PEST & TERMITE CONTROL

    Pest Arrest

    (211 reviews)

    Had a gopher. No longer have a gopher. I'd say that would be a success. The staff were nice and on…read moretime.

    Owner tried to hustle me for $6000 of repairs he said my attic needed when I called a different…read morecontractor it was just $350 for a single sheet of missing insulation over a single room. This is after paying that much already for attic remediation, which after seeing the work was not worth the extreme expense, nor hassle the company will put you through. Nearly every time I called for service that was botched. Either they came on the wrong days, or came to do the wrong service. Would then say they would need to charge me to come out on the correct days or do the correct service, but would then "make exceptions" after I would complain to the owner that it's their mistake, not mine. When I would point out they are trying to charge customers for their own errors everyone would say it's just company policy. Buy they'd make a big deal about making an exception for this one time, like I should be grateful. Gopher service was also a nightmare. After not taking care of the gopher over multiple visits they stopped coming. When I called to ask why they stopped coming, and pointed out that they said they guaranteed the work, they said oh then it must be different gophers in the same spots and same behavior somehow, which conveniently isn't covered. Was told I had to pay for a second gopher service for them to finish the job. After wearing me down with argument after argument I just caved and paid for the second service to get the gopher removed out of exhaustion and desperation. Stupid of me, I know. For the quarterly service they do not top up the bait stations every time, and the spider spray does not work. Went to go cancel and surprise, you guessed it, they want to charge a cancellation fee that's more than the quarterly service itself. Everyone at the company will point the finger at someone else for the constant mistakes and failures, and they are hidden fees and charges everywhere, it's so exhausting I just got tired of dealing with them, which honestly I think is part of their playbook. The tipping point for me leaving this review was the attic repair estimate. After seeing how they quoted me $6,000 for a $350 repair that was the nail in the coffin that they were absolutely taking advantage of us the whole time. I would never recommend.

    1st Response Pest Control - Anthony the Ant

    1st Response Pest Control

    (129 reviews)

    Outstanding services provided by this company. They are very efficient and have always been…read morereliable. Their service really does work, I'm grateful to have found them as it makes a world of difference! I would not hesitate to recommend them to others, it's also great value for money and they are always available to offer helpful information as well.

    If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

    Balanced Home Organic Pest Control - pest_control - Updated May 2026

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