Good friendly service. Very professional. Prices were reasonable. Gave us exactly what we needed.read more

Dan is always first-class. He's a true professional and he is dedicated to helping the customer. I…read moreappreciate his positive attitude and his willingness to offer guidance and help for the customer.

My husband and I moved to SCV two months ago -- somehow we ended up with German roaches in our…read moreapartment almost immediately! We have never had a bug infestation and keep our space quite clean, so we were worried they just lived in the apartment complex we moved to. Robert came out and immediately identified the type of roach, explained why it likely happened, and proceeded to promptly take care of our (disgusting) issue. Robert said that these types of roaches are common for people who recently moved or ordered new furniture that comes in boxes from warehouses (where they likely came from). I really hate bugs and having an infestation made me incredibly anxious -- but Robert was super kind and understanding with me every step of the way. He even spoke to me on the phone for 25 minutes after treating our apartment to explain everything to me and make me feel better about the situation. He was super kind, understanding, and patient. I'm currently writing this as Robert came back to our apartment, simply as a courtesy to spray again (so we could have better peace of mind). I'm just blown away by Robert's kindness, professionalism, and my overall experience. Robert and Dewey Pest Control are the best when it comes to pest control in SCV. Thanks, Robert!

I must say, Robert's professionalism, knowledgeability, understanding, experience and patience is…read moretruly top knotch. Robert, Hilda and Tony, you are all what excellent customer service is truly about. Dewey will continue to exceed and transcend like no other because of you all. Thank you! What a gem of a company in SCV.

I reached out about a concern I had with my home. Super fast response! I will definitely call…read moreprimate if I were to have any issues regarding pest control in my home.

Fantastic service. I found Primate Pest through a neighbor referral. Matt was quick to respond for…read morea quote and the pricing is extremely competitive. His crew is attentive, cordial, and even wore boot covers inside. I would absolutely recommend them to anyone in the need of pest control.

Had a gopher. No longer have a gopher. I'd say that would be a success. The staff were nice and on…read moretime.

Owner tried to hustle me for $6000 of repairs he said my attic needed when I called a different…read morecontractor it was just $350 for a single sheet of missing insulation over a single room. This is after paying that much already for attic remediation, which after seeing the work was not worth the extreme expense, nor hassle the company will put you through. Nearly every time I called for service that was botched. Either they came on the wrong days, or came to do the wrong service. Would then say they would need to charge me to come out on the correct days or do the correct service, but would then "make exceptions" after I would complain to the owner that it's their mistake, not mine. When I would point out they are trying to charge customers for their own errors everyone would say it's just company policy. Buy they'd make a big deal about making an exception for this one time, like I should be grateful. Gopher service was also a nightmare. After not taking care of the gopher over multiple visits they stopped coming. When I called to ask why they stopped coming, and pointed out that they said they guaranteed the work, they said oh then it must be different gophers in the same spots and same behavior somehow, which conveniently isn't covered. Was told I had to pay for a second gopher service for them to finish the job. After wearing me down with argument after argument I just caved and paid for the second service to get the gopher removed out of exhaustion and desperation. Stupid of me, I know. For the quarterly service they do not top up the bait stations every time, and the spider spray does not work. Went to go cancel and surprise, you guessed it, they want to charge a cancellation fee that's more than the quarterly service itself. Everyone at the company will point the finger at someone else for the constant mistakes and failures, and they are hidden fees and charges everywhere, it's so exhausting I just got tired of dealing with them, which honestly I think is part of their playbook. The tipping point for me leaving this review was the attic repair estimate. After seeing how they quoted me $6,000 for a $350 repair that was the nail in the coffin that they were absolutely taking advantage of us the whole time. I would never recommend.

Cesar was amazing. We had a large swarm of bees infiltrate our house through a bathroom vent on the…read moreroof. Cesar promptly responded, identified the issue, and chose a course of action that immediately resolved our bee issue. Thank you for your timely professional service!

I'm leaving this review based on multiple bed bug related visits to my apartment over the last year…read moretreatments and follow up inspections about six total visits overall through my property manager. The biggest issues were professionalism and care of the unit. On one visit, the technician made statements implying I was the source of the bed bugs that I "brought them in." Regardless of cause, that kind of blame felt inappropriate and unhelpful, especially when the problem appears broader than one unit. On the most recent visits, my apartment was left in worse condition than before the room was left heavily disturbed, there was noticeable residue left behind, and afterward I observed damage that was not present prior to service window covering, curtain damage and new scratches scuffs on my wood floors and furniture. This was a stressful experience, and I expected better care and communication especially after repeated visits. Because of the repeated issues, the condition my unit was left in, and the way the situation was handled, I would not recommend this company.

We contacted a lot of pest control companies in the area for preventative maintenance. The quotes…read morecame in but, they weren't as timely or professional as Hydrex. The technician showed up on time, within the appointment window. He was knowledgeable, personable, and respectful of our property. Happy to have found them.

Just started our service and already noticeable difference with the amount of ants around our home…read more The service guy (I forgot his name ) was super friendly. Best price we're quoted out of any company around us with the most amount of visits. Definitely worth a shot.

Did some research and looked at several reviews before settling on Pest Shield for my termite…read moreproblem. Sean, the owner/operator, responded with phone calls and text messages maintaining great communication throughout the entire process. We set up an initial inspection that included education on termites and how to eradicate them. Sean even did an attic inspection and exterior perimeter measurement, which other companies wouldn't do without an upfront inspection fee. Sean will give you his honest opinion based on what he discovers during the inspection and is not pushy nor does he hide any costs, which were the best based on my research. It's hard to find a good business with that type of integrity. I would highly recommend Pest Shield to neighbors and friends if they are ever in need of a pest service.

Thank you for the great service!!! Bug free!! Spider free!!! Sean always makes sure that we are…read morehappy!!!

Excellent customer service. Got back to me right away and was able to sign up for a property…read moreservices for Pest control very easily. They Respond to any of my requests the same day and always confirm when they are coming out! Great price as well. Thank you.

I want to express my sincere gratitude for the services rendered by Leo. He went above and beyond…read moreassisting me with my issue. He displayed patience and understanding regarding my goffer matter. Taking time to explain the process and understanding and persistence. Thank you for your time and understanding regarding my goffer experience. Thank you!

I called because I had what I thought were termite droppings. Albert came out the same day to give…read moreme a free estimate and discovered that it was actually cricket droppings! Who knew?! He also checked out a second spot and said that that was just my wall crumbling from too much moisture and he gave me some suggestions to deal with that as well. Honest. Same day service. No upsell. Friendly and prompt. Will definitely call again.

I am really glad I chose Stop Bugging. Jesse came out for the inspection and immediately stood…read moreout--very knowledgeable, honest, and patient. He walked me through every step and didn't try to upsell anything. When Frank arrived for the actual treatment, he was just as impressive. He worked carefully, explained what he was doing, and made sure everything was handled correctly. He was also respectful to the property and my mother. You can tell these guys take pride in their work. Highly recommend them.

I called BugWars to deal with a persistent water beetle problem that was getting out of hand and I…read morecould not be happier with the results. Chris was incredibly professional and took the time to explain exactly how these pests were getting in and what needed to be done to stop the cycle. He performed a thorough treatment of the exterior and key moisture areas and the difference was immediate. It is such a relief to have a bug free home again. Their pricing is fair, their communication is top notch, and they clearly know their stuff when it comes to specific infestations like this. If you are dealing with water beetles or any other pests in Santa Clarita do not hesitate to call them because they are definitely the best in the business.

This is my second year using Bug wars!! All last year I…read morenoticed a huge difference around the exterior of my home. They offer fair prices and that's why this is my second year using them. Thank you for keeping the bugs away.