I am goig to post here since they keep deleting my Google review.
I was a new donor there, only was able to donate twice. They took a sample of my blood then days later all of a sudden, I was told by Ms Laura Harris that I tested positive for Hepatitis B and I got permanently deferred.
I'm like wait a minute hold on, I get tested regularly and have never been told I have had Hep B before in my life... so I knew something was wrong with these results.
I then went to a STD testing site that SAME DAY and 3 business days later my results came back from them that I tested negative for Hep B and of course everything else. So of course I called and emailed Laura back and she ignored all of my emails and calls until she finally answered the phone. I was met with a nonchalant response, not sympathetic or anything when I told her that the false positive results that she was so happy to tell me was indeed that, FALSE results. She was given proof via email and still didn't get a response. Why so people take such joy in giving you bad news but when you tell them that they made a mistake and were wrong they all of a sudden go ghost. She was very unprofessional and need further training or find something else to do.
She still hasn't helped with this matter and now I have to make this a legal matter.
Somebody in this facility f*cked up bad and got my blood test tube mixed up with an infected person and now y'all have a Hep B positive person still in there donating and yall dont even know who it is because yall made a mistake. Telling people that they have something causes distress and anxiety and the way Ms Harris handled it was very unprofessional. BEWARE DO NOT GO TO THIS FACILITY BECAUSE THEY WILL MESS UP YOUR RESULTS AND YOU WILL GET DEFERRED FOR NO REASON! read more