The staff at this location is amazing. Dereene and Kiana took care of me today. They were kind,…read morefriendly, and very good at their jobs. I would highly recommend Stem Express East Norriton to anyone who wants to donate for the greater good.

I've looked into donated before at other clinics. Those places looked run down and shady and the…read morestaff were very short so I never moved further. I submitted a request for an appointment at StemExpress online and received a call minutes later. I was able to set up an initial appointment for that day. I wasn't sure what to expect walking in but the decor was very clean and welcoming! The staff was super friendly and offered me snacks. I filled out my paperwork and was taken right back. The initial draw was a normal amount for tests. The whole process was super quick and I was really impressed with the entire experience.

I want to give Tyana a shout out she stay an hour later so the last four ppl could donateread more

I want to give Kudos to Manny at the center, they were having issues with a printer and I was being…read morebypassed to go on the donation floor. Manny handled it very professionally and got me on the floor and gave me a skip the line pass for my trouble. Thanks Manny!

The beautiful ladies here are extremely nice and know what they're doing. They get people in and…read moreout quickly and will assist you with anything that you need. Never had any issues here and never really had to wait for long event with the place packed.

I read a very bad review about Interstate blood bank. I have been there in the past at least 3X and…read moreit was fine. The clientele vary but I was treated well. It is great place when you need a little money quick.

I signed up fora class to get cpr certified but got lost because of meter parking so I tried to…read morereschedule but. They refused in such a rude way I was floored! No money back sorry No rescheduling sorry! No money back! So ignorant I was in tears. Shame on them for taking my $115 I bust my butt doing home healthcare and not even a little consideration from anyone! Very disappointing!!!!

I had a great experience at the Red Cross this morning. My husband and I have been talking about…read moredonating blood so we booked next-day appointments online through the Red Cross app, which is super easy to use and tracks all of your donations. There was minimal wait time when we arrived for our scheduled appointments, and we were in and out in less than an hour. All of the staff members I interacted with were friendly and helpful. Blood is currently being tested for coronavirus antibodies (among other things, surely) and results will be available in the app within 7-10 days. Definitely a great bonus of donating blood right now, if you're eligible!

If you want to make money and help others, then donate plasma here. Most of the staff are friendly…read moreand caring. There are 2 people that may do their job well but need lessons better customer service and professionalism. Sadly, employers are desperate for help so they keep these people around to keep the lines moving. The kindness of the others makes up for these 2. When you plan to do a, plan on being here 2-3 hours. It comes out to an average of $15/hour per visit. Be sure to follow their directions about eating and drinking so that you don't get sick. You have to take care of yourself before you can help others. They received new machines this week but I have not experienced them yet. There will be changes to the rates and times it takes for donations.

Most of the intake staff are slow and non efficient w the process…read more Donating area employees are efficient, they get me in and out for the most part. Most seem professional! Intake can definitely do better. Disappointed. It's everytime I donate. ​​

So, maybe not all American Red Cross locations are made equal? I've been donating platelets at the…read moremain Spring Garden location occasionally, but I recently decided to try out this other location. Walking in, I was greeted and provided with the absolute best service you could get while sitting still for two to three hours. I mentioned that I had an issue before with my return arm and they decided to flip arms and even use a different vein. It was actually so much more comfortable for me, for this long process. I think this will be my new location going forward.

I am goig to post here since they keep deleting my Google review…read more I was a new donor there, only was able to donate twice. They took a sample of my blood then days later all of a sudden, I was told by Ms Laura Harris that I tested positive for Hepatitis B and I got permanently deferred. I'm like wait a minute hold on, I get tested regularly and have never been told I have had Hep B before in my life... so I knew something was wrong with these results. I then went to a STD testing site that SAME DAY and 3 business days later my results came back from them that I tested negative for Hep B and of course everything else. So of course I called and emailed Laura back and she ignored all of my emails and calls until she finally answered the phone. I was met with a nonchalant response, not sympathetic or anything when I told her that the false positive results that she was so happy to tell me was indeed that, FALSE results. She was given proof via email and still didn't get a response. Why so people take such joy in giving you bad news but when you tell them that they made a mistake and were wrong they all of a sudden go ghost. She was very unprofessional and need further training or find something else to do. She still hasn't helped with this matter and now I have to make this a legal matter. Somebody in this facility f*cked up bad and got my blood test tube mixed up with an infected person and now y'all have a Hep B positive person still in there donating and yall dont even know who it is because yall made a mistake. Telling people that they have something causes distress and anxiety and the way Ms Harris handled it was very unprofessional. BEWARE DO NOT GO TO THIS FACILITY BECAUSE THEY WILL MESS UP YOUR RESULTS AND YOU WILL GET DEFERRED FOR NO REASON!

It's a great place to give back. I enjoy the staff for the most part and you can make a few dollars…read moretoo. The location at Olney Plaza I believe is the best. I visited everyone of them in the Philadelphia area and for me this location is the best. I would say give it a try. A lot of people that donate have jobs and are responsible people. I had a misconception of that at first. It's a very layed back environment. CSL PLASMA get the 5 star salute!

This is about the Yeadon PA location. I arrived at about 350 PM as a new donor. The Staff looked at…read moreID and said that I must go to the Broad and Olney location as they did not accept donations from Philadelphia residents. Then why is this not indicated on the website? I wasted half of a day to arrive here. Im not going to waste another day reporting to a location that is clear across the entire city of Philadelphia. I have read reviews about people who walk out of CSL plasma carted out to an emergency room because of their incompetence. They were not rude but the fact they had an armed guard is an indication of the interactions that go on at this place. NEVER GO HERE. I only wasted my time. Goodness only knows what these idiots could have screwed up.

Do your part to help out your neighbors by donating blood at Miller-Keystone…read more.. I'm a 10+ gallon donor myself (mostly platelets) and have donated exclusively at Miller-Keystone. Over the years they've made tons of improvements to the facility, including adding many flat screen TVs, free WiFi, and portable DVD players with a decent selection of movies They still have plenty of snacks, including Sweet Street's donation (usually a loaf of lemon or poppy cake).