I'm here twice a week and 98% of the staff are friendly and competent. The other 2% just need a bit…read moremore work, perhaps, on sticking, but they are plenty friendly otherwise, and that makes it a bit more understandable. Great way to help out and get paid.

This place REFUSES to answer the phone. I've called over 20 times from 7am to 3pm Today May 19th…read more2026 and not 1 person will pick up the phone. This is far from the first time this has happened . What is the point of even having a phone number if you're just going to teach your staff to not answer calls . Really frustrating when trying to give critical information.

If you want to make money and help others, then donate plasma here. Most of the staff are friendly…read moreand caring. There are 2 people that may do their job well but need lessons better customer service and professionalism. Sadly, employers are desperate for help so they keep these people around to keep the lines moving. The kindness of the others makes up for these 2. When you plan to do a, plan on being here 2-3 hours. It comes out to an average of $15/hour per visit. Be sure to follow their directions about eating and drinking so that you don't get sick. You have to take care of yourself before you can help others. They received new machines this week but I have not experienced them yet. There will be changes to the rates and times it takes for donations.

Most of the intake staff are slow and non efficient w the process…read more Donating area employees are efficient, they get me in and out for the most part. Most seem professional! Intake can definitely do better. Disappointed. It's everytime I donate. ​​

Blood Donation center on Andrew is excellent, well organized, clean, efficient, with personable…read morepeople.

Staff are friendly, but they don't have appointments, don't have an app so you can do your SAHH…read morebefore you arrive, and they are not (currently) open weekends. Unlike other plasma centers in the area, they have very strict policies that if you donate with them, you cannot donate with anyone else within the 7-day period, meaning donating with them on Monday and another place on Wednesday or Thursday. Current rates are $50 for your first donation and $100 for your second, $60 after that (all for people 175 pounds and heavier).

Friendly staff, very clean and well-lit offices…read more No appointments, but they do have an app to let you fill out your SAHH before you get there, and I've never waited very long to get screened or hooked up. Current pay is $75 and $125 for your first and second donations. Referral link to get you some extra cash on your first donation: https://donor360.octapharma.com//qr/referral?referralCode=epPJlE

Every time I come here it's hours before I even get brought back to start. Theres 20 beds and never…read moremore than 2 people working literally last time 4 hrs this time 2 hours already and still have 4 people before I even go back. This is with the app to supposedly speed up the process. It's worth it at other places but if it's taking at least 4-5 hours it's not. Poor management need to hire so it moves smoother but I'm not sure they care about people at all it's all about money

You would think that this place would really want the life-saving plasma especially from the…read moreyounger people because we can usually donate twice a week, no problem. NOPE, I would not waste my time with this place because any little thing you are missing in order to donate, TRUST AND BELIEVE THEY WILL BRING IT UP AND NOT LET YOU DONATE. Have given me BS excuses time after time. Tune in for the next chapter of my Ted talk on this trash place!

Healthy 22 former college athlete. Ended up in the ambulance after trying to give plasma. They…read moremissed my vein, then injected 350mL saline into my arm turning my entire life arm numb, damaging the tissue and muscle for over a month. Neglecting workers, not qualified and no care for the people. Just don't don't do it here. I read the comments too until it happened to me on only my second visit.

The staff at this location is amazing. Dereene and Kiana took care of me today. They were kind,…read morefriendly, and very good at their jobs. I would highly recommend Stem Express East Norriton to anyone who wants to donate for the greater good.

I've looked into donated before at other clinics. Those places looked run down and shady and the…read morestaff were very short so I never moved further. I submitted a request for an appointment at StemExpress online and received a call minutes later. I was able to set up an initial appointment for that day. I wasn't sure what to expect walking in but the decor was very clean and welcoming! The staff was super friendly and offered me snacks. I filled out my paperwork and was taken right back. The initial draw was a normal amount for tests. The whole process was super quick and I was really impressed with the entire experience.

This review was posted on Immunotek's (Allentown, PA location) Facebook page and blocked within 24…read morehours. The review on Facebook also included both photos of my arm... I stood knocking at the front door immediately following my last donation watching employees ignore me as blood gushed down my arm from a poor stick and wrap job. The sleeve of my jacket was soaked and steering wheel had blood all over it from driving home without any care. The majority of employees are unprofessional and rude. A phlebotomist, Kelly, walked away after asking for my full name and last four mumbling something about my attitude and refused to help the phlebotomist sticking me. After watching that same phlebotomist (Kelly) and two others stand around after acknowledging that I had been standing in the front of the line to be seated and get my blood drawn. This was also after watching two other employees stand around, one on her cell phone, while standing in a line of 5 to get seated at the counter for vitals. The girl behind me was cursing the employees and how long it was taking. The only reason I've been coming here is because it's the only option within 50 miles I've found (so far) to donate plasma since moving to the area. I don't believe any of the phlebotomists have experience - I'm a nursing student working at a hospital and draw blood every shift and am basing this off my experience. I've watched multiple people get stuck a second time or refuse to get stuck a second time every time I come in. Including myself. I just watched an employee walk out during her shift. The second time I came in I finished donating before another customer but was discharged after him because he told the phlebotomist he was in a hurry. Don't expect to be out of this place in less than 2-3 hours after your first time. I've been to two other Plasma donation centers over the last 10 or so years and wouldn't recommend this place to anyone - not until they have a mass exodus of current employees. I'd still be going to CSL Plasma in Mechanicsburg if it was close enough. Right now I only wanted to come here while I get $50 for the first 5 donations, but I feel like I've given them too many chances and now I'm done.

They see you pretty quickly and get the job done! I've had great experiences here and the…read morecompensation isn't bad for extra income. If you need extra cash this place isn't a bad one to give plasma at.

I come here every 8 weeks to donate whole blood. The staff is always so nice, friendly and…read morehelpful!! The staff makes the process so quick and easy. I would definitely recommend this place for anyone that can help out donating. You are helping people and you are helping yourself. Any questions call them, and please try and help out by donating if you can.

The employees are such wonderful people that work here. They really care about their job and the…read moredonors. Everyone makes you feel very welcome and caring. Hopefully people that have never donated before read this review and go do it. The office is very clean and relaxed and you can watch tv while your donating. I would really recommend donating platelets if you have the time. I believe it takes about 2-3hrs in total but you would really be helping cancer patients. I would really recommend calling and getting more information about donating blood or platelets as well as just make an appointment to just go donate. You could be saving someone in your own families life. You never know when or who will need the blood or platelets.