It's a great place to give back. I enjoy the staff for the most part and you can make a few dollars…read moretoo. The location at Olney Plaza I believe is the best. I visited everyone of them in the Philadelphia area and for me this location is the best. I would say give it a try. A lot of people that donate have jobs and are responsible people. I had a misconception of that at first. It's a very layed back environment. CSL PLASMA get the 5 star salute!

This is about the Yeadon PA location. I arrived at about 350 PM as a new donor. The Staff looked at…read moreID and said that I must go to the Broad and Olney location as they did not accept donations from Philadelphia residents. Then why is this not indicated on the website? I wasted half of a day to arrive here. Im not going to waste another day reporting to a location that is clear across the entire city of Philadelphia. I have read reviews about people who walk out of CSL plasma carted out to an emergency room because of their incompetence. They were not rude but the fact they had an armed guard is an indication of the interactions that go on at this place. NEVER GO HERE. I only wasted my time. Goodness only knows what these idiots could have screwed up.

Big fan of donating bodily fluids to a bank that will use said fluids for lifesaving treatments. In…read moreparticular, I enjoy giving over whole blood and platelets. The platelet donation is less fun, because it takes somewhere between 2-3 hours, and they have to puncture both arms (draw blood from one arm, send the blood into a machine so that the platelets can be separated from the blood, and then send the blood back to you via the other arm). But you know what? Small price to pay to help someone in need. In particular, platelets go to individuals who are fighting serious illness such as cancer, and the platelets can really make a world of difference for them. And it honestly does not hurt that much. Still not convinced to donate? Well they also have Netflix, and you can binge watch whatever you want while you're sitting in the donor's chair for 2+ hours. I just finished off Cobra Kai, myself. Last time, I plowed through 5 episodes of Seinfeld. Last bit of convincing I have for you - they have snacks! You get to sip on some "tropical juice" and eat Oreos or Cheez-Its or those Welch's gummy snacks or Nutter Butters... Not to sound like a dude in a windowless van, but it is a good reason to donate. *opens door and ushers you inside, looks behind you to make sure nobody is following, slowly shuts the door* Not but seriously - if you have never donated or it has been a while, and you're able to donate, please consider doing so. People's lives literally depend on it, and it costs you $0. Peace!

Very clean facility with lots of post-bloodwork snacks! However, the front desk upon entering the…read morebuilding wasn't too friendly and welcoming. This was a little jarring since it was my first time visiting but all the other staff were lovely! Planning on coming back here to donate :)

I had a great experience at the Red Cross this morning. My husband and I have been talking about…read moredonating blood so we booked next-day appointments online through the Red Cross app, which is super easy to use and tracks all of your donations. There was minimal wait time when we arrived for our scheduled appointments, and we were in and out in less than an hour. All of the staff members I interacted with were friendly and helpful. Blood is currently being tested for coronavirus antibodies (among other things, surely) and results will be available in the app within 7-10 days. Definitely a great bonus of donating blood right now, if you're eligible!

I signed up fora class to get cpr certified but got lost because of meter parking so I tried to…read morereschedule but. They refused in such a rude way I was floored! No money back sorry No rescheduling sorry! No money back! So ignorant I was in tears. Shame on them for taking my $115 I bust my butt doing home healthcare and not even a little consideration from anyone! Very disappointing!!!!

Been donating for a year and this is a wonderful place. I love the friendly staff. Great…read morecompensation!!

The one lady did not want to do her job. I am a hyper active person. I Pretend don't hear what…read morethey are saying I can hear clear as day. They made wait two hours. All the reviews are true. The doctor is expert she knows everything and she was toxicologist and expert. Ask her to sample the blood to over ride her of expertise because she said I know that you are intoxicated she refused. They laugh at people and disregard your feelings. She denied me a test and was unprofessional. Really didn't care but these phlebotomist judged hard and hurt my feelings. I am super hyper she thought she knew everything she put a light on my eyes and said I was intoxicated, which was not the case. Do not go there. They are more than scum of the Earth. Probably about six out of eight of them that worked there on February 23, 2024. I do understand it's a cash business that they pay out so they might be a little scared. I do it because I study and donate blood at the same time. They will waste your time and they think it's funny. I asked her for the test to prove her wrong. She just sat there because she knew she wanted to feel right for the day and not do her job professionally because she likes to to be prejudice which is the only word here. Do not give care to much and I peaked through the back. I noticed that there was maybe like three people that were back there and they did not want to do the job, but sit back in the back office and talk very uneducated, absolutely did not want to work. I swear there was five of them in the back room peeking out to see if someone was in line, I run a business myself I've never encountered the laziest employees in my life go to American Cross Blood donor in Levittown, PA. I'll go there the wasted time I can t get back for what I can tell you is they are prejudice thinking that people are something they have no because they are not toxicologist or a DUI specialist or anything. I cannot stress enough, but I say lazy. Can you imagine what people are they surround and eat all the time and they don't burn energy to you can deduce just like I did in a nice way so mean man whiny complain you don't have to listen to me but if you think they're giving you an attitude they're playing the whole time and the biggest scam is after the two hours is just about when they're gonna get you in the back they tell you in the doctors office that they can't and they make you wait too long hours and sit there with a straight face and they almost laugh she wasn't good enoughand tell you to leave and defer you not to come back for 30 days they get off on it sick man because some people do it and they need to pay their bills and they're messing with their lives.

The staff at this location is amazing. Dereene and Kiana took care of me today. They were kind,…read morefriendly, and very good at their jobs. I would highly recommend Stem Express East Norriton to anyone who wants to donate for the greater good.

I've looked into donated before at other clinics. Those places looked run down and shady and the…read morestaff were very short so I never moved further. I submitted a request for an appointment at StemExpress online and received a call minutes later. I was able to set up an initial appointment for that day. I wasn't sure what to expect walking in but the decor was very clean and welcoming! The staff was super friendly and offered me snacks. I filled out my paperwork and was taken right back. The initial draw was a normal amount for tests. The whole process was super quick and I was really impressed with the entire experience.

literally the slowest donation center in the state. they move with absolutely no pace or sense of…read moreurgency. your here for work don't mean I need to be here half your fucking shift the check in ppl do entirely too much tlkn pls shut up and get ppl thru the line. the ppl in the back i have pictures jus tlkn bullshytn not doing shytt meanwhile there's over 15 ppl in line and another 15 waiting. tall guy with the braids got one more time to get smart and he'll be missing I've already seen other ppl ready to go at him for his smart ass remarks if you can't properly schedule lunch breaks get better management literary 5 days a week this is by far the slowest moving donation center... get it together atp

Went here recently. Watch the video, got screened, took my physical & went to the back. Now being…read morethat I'm supposedly a new donor, I'd be able to skip the line but no. I was sitting in the back for maybe 45 mins so I just upped & left. I understand wait times may vary but come on, new donors are usually supposed to get the next available bed but there was a bunch of other people in the return line being seen ahead of me. I was in there for maybe a little over 2 hours & didnt even donate. NEVER AGAIN. I haven't been to the Audubon location but I know I damn sure won't be going to this one anymore.

Bruised bad 2 days old and it hurts. There policy is not that good the pay is not worth it.read more

The staff are wonderful human beings. They work to save lives, with healthy people's donations.read more

I heard American Red Cross was doing a collaboration with Hello Kitty exclusively for the month of…read moreSeptember so naturally, I signed up to donate blood. My appointment was yesterday. When I arrived for my appointment, a woman at the front asked if it was my first time donating. She proceeded to tell me their records state the last time I donated was 2007! Sounds about right because I remember I was in high school. She took my vitals and asked me a few questions. Another woman named Kim came in and checked my iron again because the first time the results came back unreadable. After everything was verified, Khalia(?) took me to one of the donor beds and asked me to get comfortable. I was squeezing a ball the entire time I was laying down. The process was quick and easy. Khalia made me laugh and kept the conversation going which helped me not focus on the needle too much. When the donation was finished, she handed me the Hello Kitty plush toy and asked me to sit in their dining area for at least 10 minutes and help myself to water, juice and snacks. In the dining area, they had cute little Hello Kitty signs. I personally love the collaborations they have been doing lately. I believe there was one with Snoopy last year. This was a great location to visit after not donating blood for so many years. I had a very pleasant experience!

I donate to the Red Cross fairly regularly and I've been to this location several times. I've never…read morehad a bad experience here. The staff are friendly and get you in and out in a reasonable timeframe. I've been to other locations where this was definitely not the case. With my most recent blood donation, I was a little nervous just because of the current pandemic, but I felt they did a really good job with adhering to guidelines. It also appeared they were staggering appointments so that only 2 donors were in at one time. Easy parking is also a plus!

I went to donate plasma for the first time. Went on a Saturday and it was closed at 1:00 even…read morethough they were supposed to be open until 3:00. Went on Monday and it took me an hour to get help. The woman at the front complained about the technology the whole time. Waste of my time.

The staff moves with ZERO sense of urgency. Just take their time and go at their pace. Despite a…read morelong line. The screening people are the worst! One person screening in about 20 people. The actual donation in the back isn't terrible. They get backed up because of the non helpful screening people. They need to hire more people. Plan on about 21/2 hours per visit. The Newark De location is great! Helpful,friendly and fast. This one is closer. They need new staff or people who care.