I have tried to get my results sent for my Mammogram and…read more dexogram twice now to my doctor. Have not got it yet, I had the tests. done in June Disgraceful operation. Melanie Franceschi 412-901-7751

I live near by to Crozer in west chester . I have very bad experience all the time whenever we call…read morethe office nobody receive the phone and every-time i have to go the crozer itself to schedule an appointment.

I have been to this location several times in recent years. I was last there for a finger cut which…read morewould not stop bleeding. It was about 6 PM and I was the only patient waiting. The physician I saw was caring, personable and obviously well-trained. He assessed the situation promptly and applied 4 stitches. The nurse practitioner who first saw me was also very nice as was the receptionist. I would choose this urgent care ahead of others for it seems to employ experienced doctors who treat a wide range of symptoms. There is never a sense of being rushed.

My child had a prescheduled appointment for blood work, but the registration experience was…read moreextremely frustrating and disappointing. We arrived on time, yet there was no one at the registration desk, and patients began lining up. After waiting 10-15 minutes, the registration staff finally arrived. Our registration then took more than 30 minutes because the staff member repeatedly entered incorrect information, couldn't find our records, and spent time chatting with coworkers during the process. In addition, she appeared impatient and was unfriendly and dismissive throughout the interaction. My husband stayed with our child throughout the delay. Had I been there, I would have left and gone to Labcorp instead. I hope the office manager will review the registration process and provide additional training as needed to improve the patient experience.

I was very impressed by this place. Check-in was quick and easy, we were called in about 5 my…read moreminutes after we sat down. Nurse was quick and efficient. The doctor was quick and knowledgeable, also sympathetic. The longest wait was the 20 minutes it took for my son to produce a urine sample. We were in and out in less than an hour, based on my ER visits I thought it would take 3-4 hours. I highly recommend this place.

The whole experience was honestly insane and incredibly frustrating…read more First, the out-of-pocket cost was $295, which feels exorbitant compared with other urgent care locations in the area. More concerning was the lack of attention to why we were actually there. We explained my daughter's symptoms and the reason for the visit at check-in, yet once we were seen, they seemed to have no idea why she was there or what we had already told them. That was a huge red flag for me and made it feel like no one was actually paying attention. After paying nearly $300, we were offered very little in terms of help or a solution. We were essentially told to go to another urgent care because they didn't have the test she needed. What made that especially frustrating is that a basic urgent care right down the street did have the test. We only chose this location because it was the only place open that late. If a facility is going to charge this much for an urgent care visit, I would expect better communication, better attention to the patient's symptoms, and at the very least a clearer understanding of what services they can actually provide before taking someone's money. Unfortunately, I would not return.

Fantastic facility. Quick -short wait , great comforting staff. Top notch. Could not have been…read morebetter. But they could have sprung for the paid pandora subscription for music. Listening to commercials when you are trying to stay relaxed and calm. Silly.

Great service. Great staff. Had both my eyes done there. I had worn contracts since I had my lens…read moreremoved in the 1970 's and Dr. Williams put lens in my eyes so no more contacts.

Recently had nasal surgery there. I was a bit extra nervous because of the two old, bad reviews…read more However, I found the nurses, receptionist, and anesthesiologist along with my doctor to all be wonderful. Great attitudes, explained things fully and nurses were very attentive to my concern about being a hard stick for IVs and having a migraine. They were running pretty behind, but that may have been a fluke. It was a further drive than I'd have liked, but I'd go there again if presented with the need for a minor surgery that could be done there.

When trying to schedule as a new patient - the only response was "we're at capacity" and then they…read morehung up. What a sad excuse for a place that says it prioritizes children's help. There wasn't even an I'm sorry, in the meantime, here's something you can do. Nice to know someone is getting paid to do nothing.

Do NOT come here for lacerations or cuts that need stiches. I got sent to the ER 20 min away with…read moreTylenol (only because I demanded it). Waste of $236, and an hour of time with a crying child who ended up needing stitches elsewhere.

I stopped in after work on a Saturday. The time was around 5:30 which was right before they close…read more When I first got into the lobby, I wasn't greeted at all. I felt very unwelcome. I had to beg the girl at the front to even talk to me. I was very sick. I have had those symptoms before, and I knew that there was a problem. I had a fever, chills, and many other feelings which made me think that I had the same sickness from before. I even left work early. I never do this. The staff began to rush me through my initial paperwork by saying "are you finished yet"? I was then quickly rushed into the examination room. The doctor, Dr. Meyers, a pleasantly plump female who wasn't pleasant at all; looked at me for less than a minute. She then said "There's nothing I can do for you. If you get worse, go to the hospital". I begged her for antibiotics. She told me "no": I knew I had this sickness before and needed antibiotics fast. I was then brought discharge paperwork. Dr. Meyers told me to sign it so she could go home. I told her I am sick and begged one more time for medication. She told me to go to the hospital again. I then asked for my $87 co-pay back. The fraud Doctor told me she can't give me my money back even though she told me she "wouldn't help me". Then, I told her to stick the discharge paperwork up her ass. I did not sign it, and began to walk out. I was practically chased out of the waiting room, as they told me to get back here and sign my discharge paperwork. After having the worst medical experience of my life, I canceled the $87 charge on my credit card. The next day, I went to Temple Hospital because my symptoms got worse. The Doctors there are pros. They told me I could have died if I didn't get the proper treatment. Temple is amazing. They save lives, and definitely saved mine. Pioneer, on the other hand, just wants collect money without abiding to duty to act.

I checked out this place this weekend. I was having some health concerns and knew I wouldnt be able…read moreto get into the doctor's office but didnt think it was quite serious enough for the emergency room. The office was very clean, up to date equipment and services from what I could see. The staff was very nice and professional for the most part. I thought some of them were a little casual for my taste. Some of the conversations that were going on in ear shot didnt seem like the kind of stuff that should be discussed around customers/patients. Other than that I was pleasantly surprise at the care and speed. I had to get chest x rays. They did them right on sight, wrote me a script, sent it electronically to my pharmacist and called me with the results of my x ray before i had even gotten home. So definitely happy with the overall experience.

My experience here was nothing short of wonderful. The technician was not only kind but very…read morerespectful and did a great job at drawing blood. I'm not easy to get blood from, either, so I'm not sure why this place got such a bad review.

Filthy! Someone needs to do an inspection of this facility. Had to do a urine test the toilet was…read morenasty, stained inside. There was a plastic tray sitting on a counter outside the bathroom to put the container in. The sink outside the bathroom was old and rusty all over, just ICK!!