Terrible customer service--RUDE technicians. Also unprofessional. I made an appointment for blood…read morework at 2:30, showed up about 15 minutes before my scheduled time and when the tech saw my lab order she appeared very annoyed and said she couldn't do them all in one day. Did not give me a specific reason why--she just stated it was an internal Quest issue. Fine--didn't make sense to me, but whatever. She gave me my lab order to bring back and I made another appointment and returned the following day. This time I had a different tech who spoke little English. I told her I was there the day before and some of the order was completed but she obviously didn't understand me because when I look at the pending results on the Quest app I can obviously see that she repeated everything the tech did the day before as well as the ones that weren't completed. So obviously the first tech was lying to me. But now I am worried I am going to get charged for this. I have tried calling but it Is impossible to get anyone on the phone.

I had an appoint on Monday morning. I walked in where 2 gentlemen were sitting and total quiet. One…read moreleft soon after I arrived; he must have been waiting too long. I waited and was called in. The " nurse" with a mask spoke but I did not understand her she mumbled. The masked tech, Olga, was impolite, unfriendly and unprofessional plus did not know the protocol instead said "Pay the $84 or I will not perform the blood work. I said I am insured. The second tech was not much better but an improvement. I knew early on there was something wrong when the waiting room was practically empty at 8:15 am. I have been going there for nearly 20 years but never again. Do not go to that office in West Chester on Marshall Street. I do not recommend this office due to poor treatment and the incompetent personnel.

I scheduled a physical today and had a great experience. The front desk staff were extremely…read morefriendly and helpful, and the whole process was quick and efficient. I've visited this location before when the service wasn't as pleasant, so it was great to see such an improvement with the staff this time.

I've had good experiences here. Like many, when I go to urgent care it's, you know, urgent, so you…read morecross your fingers, hope the line isn't too long, the people are nice, and the place is clean. I went yesterday and I'm happy to say they saw me within 15 minutes, the front office and treating personnel were competent, friendly and efficient, and the space seemed clean enough. Anyway, I was feeling ill and they did a rapid Covid test and flu test, took my vitals, talked to me, gave me some advice and sent me on my way in 45 minutes. I consider that a big success.

Good service, good price, Job done very efficiently and within the time that was stipulated. Areas…read morewhere very clean after the job. Would recommend

From the owner: Our Montgomery County environmental consulting firm's commitment to excellence is reflected in our…read moreseparate divisions that provide specialty services, including laboratory analysis, exposure assessments, and environmental remediation. Whether it's testing for hazardous materials or developing customized plans to address specific needs, Eagle Industrial Hygiene is dedicated to delivering high-quality services that exceed expectations.

Monday 3/16 the staff was by herself. Partner did not show up. Lines were at the door, no seats…read moreleft. After waiting over an hour and a half I walked out along with others. Tuesday 3/17 before 1:45pm (close 2:30pm) they just locked the doors. No signs. Older couple pulled up and had a 1:45pm appointment. Didn't matters doors were locked. He and his wife were also there on 3/16. App had 11/23 as earliest open appointments. Going to see if Paoli Hospital is covered to do a blood draw. One of the worst run organizations and you are forced to use them because it is what your insurance companies pay for.

Service was fine, the kiosks were available and good to use. But I waited 15 minutes for the woman…read moreto come take my bloodwork and she was in and out of there without making any conversation. I understand they need people to see but I wish I didn't spend so much time there only to be whisked away without instruction.