The staff at Paoli hospital are excellent and Caring. If you happen to be in the ER and you get a…read morenurse by the name of Zach, he's awesome, very personable plus his birthday is the same as mine, Zach does everything in his power to make you feel comfortable. If you happen to be lucky enough to get the nurses and doctor on the 4th floor you are extremely going to be happy Dina. She's awesome. I was very nervous about my surgery and what was going on with my stomach Dina sat there and gave me comfort and calmed me down she made me feel that everything was going to be all right. Letitia jaidah, Anne, Jasmir, tongi, Dana and Fen are the best.They help you when you need it and all will make you feel special for sure. There is 1 more nurse that I wanted to mention, His name is Adam, when I was brought to my room, I had so much pain and forgot my charger, Adam went and looked for one and lent it to me, such a wonderful staff at Paoli. Also I want to thank Dr. Barrese he stuck with me believed me and kept going until he found out what was causing me such pain. If you are in need of a hospital for yourself or a loved one, Paoli Hospital is the place you want to be. Thank you to everyone that helped me with the pain I was in

I recently went to the ER at Paoli Hospital. I have never had a better experience at a hospital…read more From the moment I walked in I was greeted warmly by the desk attendant and she helped me check in quickly and her demeanor was so calm and friendly. Then I was handed off to the triage nurse Joe. He was super friendly, we were laughing and chatting the whole time and he made me feel very at ease. My nurse Courtney was the same. There was another patient there that was very unwell mentally and was screaming at the nurses and doctors over and over and every one of them remained impressively calm and composed. I was treated very quickly and aside from a long wait for some results, which is to be expected, it was a seriously great experience.

Is a zero possible. Radiology, first brain MRI - performed NOT according to the order. When…read morevisiting the Doctor, he expressed extreme frustration ( as well as the patient) - "Worthless" was the doctors response - applying to both the staff and films. SECOND time, waited months for ANOTHER brain MRI. As the patient was being put in the tube....the nurse stopped the procedure and said "this machine won't don t do the ordered test". Must go to "another Penn Radiology location"..... Which one, nobody seems to know. ZERO ZERO ZERO

My local doctor said she ordered a visit with infectious disease at CCH hospital ER..Upon my…read morearrival at Chester county hospital I waited 4 hours in a freezing room and told I could go home while I was in sepsis!!same experience at Paoli. Thank God for Dr. Bono,s infectious disease doctors-they treated the sepsis and admitted me to Bryn Mawr hospital, where I was given IV antibiotics and released weeks later! I owe Dr. Bono and his nurse practitioner Ana V.my life! Someone needs to do a quality control of the Chester Co. Hospital ER. Later found out sepsis can be deadly. CCH also needs to have endocrinology dept.evaluated. For a while there was No endocrinology dept at CCH!) we can do better at CCH. kudos to Bryn Mawr hospital.There is a Joint Commission on the accreditation of Hospitals ( a national quality control group) that should take a look at CCH.

I was very satisfied with my experience. We were called back right on time. The process was smooth…read moreand efficient. The doctor came in promptly after the nurse. She was thorough and took her time. Every person working there that we encounter was friendly.

Billing department sends invoices to Collections despite of clearing them months in advance…read more I am still getting calls from a Collection agency for the service in Aug-2018, for which I made the payment in Sept-2018 itself. I called the billing department, collection agency multiple times and they verify some details and make me wait in the call so that they escalate it to the concerned department for correction. Somehow, I still get the disturbing calls while I am at work saying I owe money to the physician. All my services are through my primary insurance which I clear them via authorized channels. I have cleared many bills before as well as after that particular service in question. Effectively, their billing department messed up something and all the non-sense happened. I get my child treated by an good pediatrician there but looks like I have to change because of the Billing department inefficiencies. Regards, Pavan

Mammograms and breast health is a scary topic at any age. At 40, I was not prepared for the…read moreinformational learning curve, variety of specialist visits needed, and consequential time commitment required, to manage this aspect of my health. Unfortunately, with a history of breast cancer in my family, I have had to push for screenings earlier than others choose to start. I had my first mammogram at 39, and became a mother, recently, at 40. This is not normally the order in which you do things. I am now facing fears my own mother did not face until I was off to college. Luckily, medicine is more advanced now, and by reaching care at a younger age, I am able to be on top of things. My grandmother didn't survive breast cancer, my mother has been in remission for almost 20 years, and I, hopefully, will benefit from a new generation of medicine. I was referred here by the new ob I acquired this past summer, when I had to switch practices due to a c-section. My mammogram in Jul 2017, showed a spot they wanted to watch via a check-up in Jan 2018, but everyone whose care I was in, pushed back my follow-up, due to pregnancy and breastfeeding. Six months here, six months there, I am now a year-and-a-half out. I chose to breastfeed for the benefit of my son. No one could tell me what was happening in my body in the mean time; I have to own that choice. Now that I've stopped breastfeeding, I am told I have to wait another 6 months before an image can be accurate. Because my "dense" breasts required multiple images, and an ultrasound last time, I am told I will probably need an MRI this time. Sheesh! As I enjoy motherhood, in the back of my mind I am terrified about how long I will be around for my dear son. While I realize I've not been diagnosed with anything, most people can understand that fear, which comes with conceiving the gravity of parenthood. Likewise, many can also understand the fear of any woman needing to get this frightening test. Dr. Chang is the breast surgeon at this location, but we met with her Nurse Practitioner, Cheryl. Cheryl was apprised of my situation, and helpful informing me about, frankly, more than I could handle considering the existing learning curve I already had as a new mom. Basically, just as I had to take birthing, and "first days at home" classes for my baby, there should be at least optional educational classes offering an outline on the comprehensively complex animal that is breast health. Nonetheless, Cheryl gave me food for thought, and alerted me to the need for serious self-education, starting asap! The more you know, the better prepared you are, and while this topic is a total drag, if you've got the lady parts, you gotta take care of 'em! I had had genetic tests done at my ob's office, specifically to see if I had any of the genes known to up my cancer risk. While I am lucky not to have the BRCA gene, I do have the ATM gene mutation. I have a slightly elevated risk of breast cancer, and pancreatic cancer. This is where we get into the very adult duty of having to manage one's own health, with autodidacticism on many levels. Educate yourself about what to eat and not to eat, what meds/supplements to take or avoid, where to get care, how to pay for it, what questions to ask, etc. Genetic counselors are now a thing, as I have had to find out through my fertility genetic testing, as well as this part of my health. More specialists! I am sharing all this, deliberately before I get test results, because it's the unknown that is most scary to me. I am told by my fertility clinic that I need to hurry up and have a second baby (like NOW), if I want one, because my endometriosis + age, will make it very difficult to have a healthy child if I wait. They also say the pill helps abate the endo from growing. So I ask my gyn for the pill but am told with increased cancer risk, they won't give me the pill because estrogen feeds cancer. But, when I ask to get my MRI stat so I can figure out what to do about a second baby, they say I too recently stopped breastfeeding and my tissue needs time to change back to normal, so I have to wait 6 mos after stopping for the test! Hurry up and wait! So here I sit, wondering if there is a problem that has gone without observation for over a year. Not able to take the pill to beat back my endo. Worried I will not be able to have a second child. Cheryl came up with a plan with me, that allows me to get an exam, and regular mammogram sooner, just to be able to get some info, even if not completely great due to tissue still changing. She hooked me up with the right genetic counselor, and told me when to go back to go over everything and how to eke the MRI in a little early, so I can know what's up and act! This is tough and private stuff to share, but I am hoping that since this place (thus far) has no reviews, I can be the voice of someone sharing for others, in case any of my experience can help!

I showed up at this facility at 7:05 for an x-ray. The receptionist Nikki greeted me and was…read moreextremely rude. She asked if I had an appointment I told her no because I had called the day before and they told me just come in. She seemed highly agitated that I didn't have an appointment. I explain to her that I don't mind waiting and that it's not a big deal. She took my information and acted like she really didn't want to be there.

I love the treatment that I received from this dr.dahlia…read moreThorpe came into the ER in Geisinger Orwigsburg This doctor was very caring and understanding made me feel comfortable and very attentive and listens well. Best treatment that I have in Geisinger so far. I wish she had a private office, would definitely switched to her

Didn't take my visible shortness of breath and high heart rate seriously. I cried in the office…read moreafter they told me its just anxiety. I went to the hospital, NOT GEISINGER. they found nodules on my lungs, calcification in my arteries, my nodes are all swollen, my gastric and esophagus lining needs to be biopsied. I need a scope of my stomach after YEARS OF COMPLAINING I CANT EAT. I wish I could give this company less than one star. They made me feel like a piece of shit. ​

I called the scheduling department to schedule a scan. The person who answered the call was…read moreclearly not enjoying her job. She started out very deadpan with zero (I mean ZERO personality) which is fine. But then she became surly and then downright rude. Apparently, I was not providing my information fast enough or to the direct letter of how she can enter it. I explained the doctor's office faxed the Rx 3 times so they should have it already on file. Her tone was very aggressive and disagreeable. I told her she was being very rude and with that she hung up on me. Wow, someone is in the wrong job. I called back and requested a supervisor and was transferred to the sups voice mail. I explained the situation and that she does not have to call me back herself but I need someone to call me as I still need the service scheduled. Now over 24 hrs later and of course no one has called back. Terrible service.

I've never been to this hospital but I have dealt with their medical records department. This…read morereview is really just for medical records. I've had to request records from here several times and each time that I do, I receive the records promptly. The employees are efficient and in my opinion do their jobs well. Thank you for making my life just a little easier.

I came to this place yesterday around 1130am. There was no one in the waiting room, which was good…read morefor me because I had cut my finger at work with a knife. I needed to get stitches. The nurses and doctor were very nice and they all tried to make me laugh. I was in and out in about 45 mins, which left me with plenty of time to go back to work. I always choose to go here instead of Kent General. I am always seen very quickly.

only a few emergency outpatient beds can make for a quick or very extended visit…read more on 11/11/2016 I was there for 9 hours to check for a DVT and start an IV for cellulitis. I picked the wrong day to be sick. The doctors, nurses, technicians, and triage staff were professional and highly pleasant throughout my visit. They were truly apologetic and continued to keep you informed of delays as they arose. The neighboring hospital in Kent County at the Dover site and the Milford site were equally showing delays. This is the place to be when you need efficient care. It is worh the wait.

People are very nice here. Atmosphere is great. The people at the front desk were nice as well. The…read morecare was great! But the wait in the ER was almost 2 hours of waiting. I do get that because a lot of people were there on a Monday at 11:30am. The rooms were nice. I would recommend here for your child/children.

They all about diversity and exclusivity, but nothing about professionalism!…read moreBe ready to spend an additional 40 minutes with you undressed sick baby while waiting for the doctor who is hanging around and don't care about a patient. The care quality is so low, so your baby height can jump up and down from appointment to appointment and no one paying attention! LGBT exposure is all around the place. Pronouns and "Proud Ally" badge is the must for all employees. Rainbow and transgender flags are all over the office, children groom is the priority. Dear mamas, find some other place, where stuff is concentrated on your baby health, not on the woke agenda.