The staff is as helpful as regulations allow them to be. There are in Building 2 just drive around…read moreuntil you look up for a big blue 4 Do not bother going into building 1. Builting One actually have signs " Do not ask for directions, we don't know either" on SEVERAL doors. So building one is as rude as dog sh#t So just remember Building 2 Entrance 4

Completely unacceptable experience. My wife had an ultrasound scheduled for 2:30 PM. We followed…read moretheir instructions perfectly: we submitted our insurance information two days in advance to ensure a smooth check-in, and we arrived 15 minutes early. ​Despite doing everything asked of us, the front desk (old black woman) was completely disorganized. The receptionist spent an unnecessary amount of time interrogating us and acting like a detective over insurance details they already had for 2 days! We had been sitting there for 30 minutes. ​The most infuriating part of this administrative failure is that my wife was required to hold her bladder for this specific test. She was in severe physical discomfort waiting well past our appointment time. ​There was zero communication, a total lack of empathy for a patient in obvious discomfort, and terrible organization. I highly recommend taking your health care to a clinic that actually respects its patients' time and well-being.

Customer service was great. The service I had done was mobile notary. They were fast and efficient…read more I would recommend them to others.

Andre provides a terrific service - we needed fingerprint cards and he made it totally painless -…read morecommunicative, on time, thorough, and clean.

This morning I threw my back out and by the afternoon I was in writhing pain. My primary care…read moreoffice was closed at this point but I needed help. I found Apollo Walk-In Clinic on Google and called them to see their wait time. The friendly receptionist answered the phone and said there was no wait time. So I promptly drove over and started my initial paperwork. I was seen shortly by the nurse practitioner. She said was so helpful and thorough. She was a breath of fresh air! Not your average experience at a walk in (at least in my experience). I was given great care this evening. I will definitely recommend & be back!

From the owner: "At Apollo Walk-In Clinic, we prioritize your health and well-being. Our team of experienced…read moremedical professionals is committed to providing high-quality medical care in a welcoming and comfortable environment. We are able to quickly and accurately diagnose a wide range of medical conditions. We accept all major insurance plans and offer short waiting times to ensure that you can get the care you need without delay. No appointment is needed - just walk in and we'll take care of you. We are located near the PNC Bank."

Today was my first appointment with Dr. Chaudhry. It was quick and painless to make an appointment,…read moreand the receptionists were delightful. I have had zero luck finding a primary care physician in Bear and I am thrilled to find this practice! The office is clean and spacious. I was greeted promptly and taken back to an exam room very quickly after finishing my initial paper work. The doctor came in and did her assessment and I was completely blown away by how honest and personable Dr. Chaudhry was. She was extremely knowledgeable and I appreciated her saying she wouldn't prescribe any medication that she wouldn't give her children. She is very in-depth with her patients and leaves no stone unturned while asking the necessary questions to properly diagnose. I brought my daughter in the same day for a sick visit to be seen by her husband, pediatrician Dr. Nazar. He was equally wonderful and knowledgeable and I look forward to bringing her back to see him. There is nothing like bringing your child to a GREAT doctor. I'm very pleased. The entire experience was the best and most refreshing doctor experience I've ever had. I would absolutely recommend this practice to anyone who lives in New Castle County!

This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

I have had a more normal interaction at this location, but overall this location is terrible. Even…read morewith a reserved slot, the wait times are horrible. There should be more than one provided at such a busy location. Christiana can fix this...if they want to. I was there on Feb 9th to have a PPD read; this is a quick and painless need. Was previously told to come back and the reading would not be a problem. I waited over 30 minutes and was not read. While I was walking out, the girl at the front said their one provider was busy. Cool, there are emergencies in medicine. No problem. My problem is with the manner of the young girl with the cornrows at the front desk. When I walked in, she immediately directed me to sign-in. There's no sign in for what I was there for. She was annoyed when I handed her my paperwork, and placed it on a counter behind her. She did not mention it to the women seated at the desk behind her until I had already been sitting there for 15-20 minutes. After sitting for over 30 minutes, I ask for my paperwork back; I clearly was not in the queue to be seen, and I didn't anticipate this quick taking so long. When the worker gave me the paperwork back, she said, "Don't snatch it!" It was such an unnecessary provocation, I nearly laughed. I did not snatch, and she was the one who, clearly, had an attitude. She is early in her career and need professional adjustment. People in medical care, at all levels, need to have a polite "bedside" manner. ChristianaCare, train your employees to be better AND provide the necessary support they need to execute their jobs correctly. Do not come to this location. They absolutely do not want you there.

Stay far away if you value your life. Went to ER with severe hip pain, sudden incontinence, past…read morehistory of above 10 previous fractures wich needed MRI for diagnosis. Brought an 8 or old dexa scan, which should liklihood of a fracture within 10 yrs.waited 12 hours in the ER and got an x-ray which was negative as I new it would be. They sent me home,I live alone with3 flights of stairs to get to my apartment. I want 10 to see an orthopedist then another week to get an MRI. All the while home alone can't stand up, peeing on myself. Finally the MRI verified that I had 2 pelvic fractures,a femoral fracture and a back fracture! Thanks Christiana CareRun Run to not go near the ER!!

The nurse who took my blood was so smooth and I barely even felt the needle go in. I also had to…read moreget about 15 vials of blood taken and when I inevitably passed out, the whole care team was with me to help me wake up and take good care of me. They were so sweet and I felt bad because I was there for over 30 minutes because of this, but they didn't once make me feel guilty. They were so nice and I am so grateful!

I hate giving blood. I HATE it! the tech can never ever ever find the right vein on the first,…read moresecond, or third attempt and it's always very frustrating. But TODAY, the magnificent JENNY changed all of that! I told her of my previous issues and she called an audible and used a different tool and different vein and I filled up all of my tubes in ONE try! She was also super pleasant to talk to this morning and has a great attitude!