This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

For a walk-in clinic, based on my 2 visits, they sure are quick on getting your appointment ready…read more Michelle Golden was very knowledgeable about my condition and provided the necessary treatment. For my follow-up appointment, Michelle continued her level of expertise.

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

On April 15, I had an endoscopy and colonoscopy. After arriving my assigned time, 10:30am, I was…read morecalled almost immediately. Staff was most cordial and signed me in. My nurse, Liz, was a delightful young lady, who made me feel so much at ease as we joked about a few things and her experiences in the city. My anaesthetist, Christine, Continued to make the experience a pleasant one as she explained what she would be doing. Rachel was the nurse in the procedure room and was just as pleasant as the rest of the staff. Of course, Dr. Corso, who performed the main attractions, is just the best. All said, most professional staff, I appreciated and thank you for making this experience a pleasant one. If you follow all instructions given, the procedures go smoothly. Your center even sent a "check on me" text and email to be sure all was well. My thanks to all of you! Have a pleasant day!

Absolute BEST place for colonoscopy. Bedside manners are top notch. Expert in their craft…read more Immediate results review. My husband and I will go nowhere else going forward. Shout out to the ladies at the front desk who checked us in. Shout out to all the nurses and care staff: Michelle and Cara who prepped me and took care of my IV, Cindy the anesthesiologist and Cindy my discharge friend. My husband and I appreciate you all!

I was at Urgent Care yesterday because I couldn't get an appointment with my doctor. I had been…read moresick with a virus for a week and still not doing well. I was seen right after I finished the paperwork that they needed. Great staff They were concerned and thorough. I would recommend going here.

Told the front desk there was possibility they wouldn't be able to treat my problem and could I…read morefind out before paying. answer was no. paid $50 copay. saw nurse. nurse said she couldn't help me. I left. horrible place.

Dr. Winter and his nurses are great! Check-in and Check-out is great!…read moreHowever, don't hold your breath waiting for a reply from billing on your account or from whoever handles refill requests from your medication plan (like CVS Caremark). I've left 4 messages (you can never get someone to answer the phone) about a bill and needing an account review - no reply to any of them, and every time I try to go through another department I'm transferred to billing. Forget refill requests from providers. They're never processed on time and I ALWAYS have to be the go-between and call the practice to have them reply to the request. I'm told these things are handled by the same person. Not department, person!! And this incompetency has continued for many YEARS. This is unacceptable. I would give this practice 5 stars if these issues would be addressed.

Great staff and service nice building everyone was helpful and process went very smooth no…read morecomplaints.

I am so grateful for Advanced Family Care - it's definitely the finest quality care I have…read morereceived, whether its to get me in to a booked up GYN or physical therapy and to be able after 2 yrs on my own trying to get my fibroids surgery, the concierge services is by far the best!!! My health is being taken care of well, I like the one on one and not being rushed - the services is just so personalized with attention to detail! Thank you Ms. Banfield!

love, Love, LOVED my time at Advanced Family Care to receive their Inner Beauty IV Therapy with my…read moredaughter. Their online scheduling made making an appointment very easy. The office is bright, serenely decorated, exceptionally clean, and very comfortable. We were warmly greeted as soon as we walked in and felt very pampered and well taken care of. This was the first time my daughter tried the IV Therapy and they explained the whole process and the benefits of IV Vitamin Infusions. This was not my first time getting the infusion so I knew what to expect. Dr. Banfield easily got us set up which is amazing considering both my daughter and I are notorious for being challenging to successfully find a vein at the first go. We were very comfortable and relaxed during our session and even took advantage of getting additional saline to get extra hydrated for only $10 extra (it costs significantly more than that where I live). After being set up, Dr.Banfield gave us some privacy to relax and rejuvenate, checking in on us often to ensure we were ok. When we were done checking out and paying was very easy and quick. My daughter works full-time and goes to law school at night and not even 5mins after we left she told me how amazing and energized she felt and that she's convinced that this is something that she needs to do as part of her self-care...I couldn't agree more! The whole experience was professional, inviting/friendly, and custom-tailored. The cost of the services were the most affordable compared to other places I researched and there were no hidden fees or trying to upsell us any additional services or products (which I greatly appreciate). Dr. Banfield and her staff made us feel like we we knew them for years and really made the whole time fun and full of laughter and joy. This was the best mother-daughter day ever! If you haven't tried IV Vitamin Infusion Therapy I highly recommend going to Advanced Family Care to be pampered and cared for. Thank you Dr. Banfield for an amazing day with my daughter!

In the process of getting my veins done at Delaware Advanced Vein Center…read more My stress level is always high when I go in. Once the staff enters let alone Dr . Alferi comes in, all is gone . They put me right at ease. I am so happy with the results I'm getting . Can't wait to see the final result. He told me I would wear shorts again. And I cannot wait. So far I am so excited. Highly recommend!!

I would highly recommend Delaware Advanced Vein Center. Dr Alfieri and practitioners, nurses,…read moretechs, billing and support staff have been friendly and have shown great care in treating me. They ensure that I am comfortable and understand my options, procedures, and after care. I am seen in a timely manner, and I feel respected and in good hands.

I have been a patient for many years. They are caring,, respectful, always follow up, and very…read moreprofessional.

Don't come here if you don't want to be extorted and ignored. I've been on the same antidepressants…read morefor the last 5 years. Went in to see BLESSED for the first time, and she thought it was appropriate to completely remove that medication, and force me to come in for an annual exam to get back on it. After I came in for the annual, she further demanded a follow up NEGLECTING TO TELL ME she would NOT be refilling my life-saving medication. After calling the office, I was told I would have to pay another $95, on top of the $166 from the annual exam, if I wanted to have my prescription back, which again, KEEPS ME ALIVE! not to mention the entire time I've been at this practice (was seeing Dr. Rutledge before BLESSED, she wasn't any better) my severe stomach pain, joint pain, nausea, GI issues, and urinary incontinency have been completely ignored. I was just going to move on to a new practice, but not that they're literally holding my medication hostage, I thought the world should know.