Love Dr. Houff! She is a thoughtful, personable physician who stays current on best practices…read more Her nursing staff are helpful and return calls for feedback and prescriptions are called in quickly. I've only see the pediatricians a few times, but they have all been kind and seen my kids quickly.

If you have a religious exemption from vaccines (which is a legal document), they will refuse to…read moresee you child unless you put vaccines with them (according to the receptionist) which I believe is discriminatory and against the law. Very weird...

I have Dr. Jessica F. And she was very kind and thorough with my annual checkup. She took the time…read moreto listen to what I had to say and listen to me about everything and how I felt. A lot of times I don't feel like I'm heard and, doctors are always telling me that I'm fine. But she really sat and listened to everything I had to say and all my concerns. I told her about my concern and she told me that she would be willing to do the test that I wanted, but also informed me that it will be most likely an out-of-pocket test. This gave me the reassurance that I wouldn't have to beg for the test that I wanted if I ended up wanting to take it and was willing to pay for it. Really great Service and I will definitely be coming back here and definitely take this place as their new primary care.

I have been a patient at Progressive Health for 3 years. My adult daughter and her husband also go…read morethere and have different providers, but the same experience. This is by far the best run, most caring provider's office I've ever had the pleasure of attending. I am a senior with a prior heart condition and would not normally be comfortable with a NP or PA-C, however, just the opposite at Progressive Health. I see Jennifer G. and she is brilliant, caring, kind, and thorough. My daughter says the same thing about the NP she sees. The clinic staff are efficient and well trained. I've never waited more than 15 minutes for my appointments and they also have telehealth if requested. This office covers all of the areas of whole health from an exercise facility to healthy pot lucks and community service. What an amazing concept! I would recommend this clinic to everyone!! Kristie Tyler, RN

I've seen both doctors. Love Dr. Achterhoff. We left another practice to come here and I was a bit…read moreanxious given the bad experience we had at the other place. Dr. Smith is also very kind and caring and good at making my little one feel safe and comfortable. Unfortunately, he is a little too much of a growth chart stickler and made me panic unnecessarily. He also misdiagnosed a common condition which didn't respond to the treatment recommended. Dr. A is my daughter's regular doctor and she has been much much more conservative with the growth charts, balances seeing the child as a person more than a data point, and also correctly diagnosed her issue. So while both doctors are good, I like Dr. A better so far, and Dr. Smith I'm not so sure yet. Maybe he was just having an off day. Overall this is a great practice.

Would not recommend. Front desk is of no help and they have consistently lost paperwork. They are…read morenot helpful to patients and are rude.

Dr. Winter and his nurses are great! Check-in and Check-out is great!…read moreHowever, don't hold your breath waiting for a reply from billing on your account or from whoever handles refill requests from your medication plan (like CVS Caremark). I've left 4 messages (you can never get someone to answer the phone) about a bill and needing an account review - no reply to any of them, and every time I try to go through another department I'm transferred to billing. Forget refill requests from providers. They're never processed on time and I ALWAYS have to be the go-between and call the practice to have them reply to the request. I'm told these things are handled by the same person. Not department, person!! And this incompetency has continued for many YEARS. This is unacceptable. I would give this practice 5 stars if these issues would be addressed.

Great staff and service nice building everyone was helpful and process went very smooth no…read morecomplaints.

Rude staff. No respect for your time. Never on time. Will keep you waiting over an hour to see you…read morefor scheduled appointment. On other times They have changed our appointment dates without notification. They started out ok but have gotten to big and now don't offer the same valued patient care they used to offer

I love Dr. E & the nurse. They have toys for the kids to play with beings though it takes so long…read moreto be seen. I wish they would add on another Dr. though so your wait time wouldn't be so long. They have Saturday appointments, you can call & or text the nurse or doctor with questions

love, Love, LOVED my time at Advanced Family Care to receive their Inner Beauty IV Therapy with my…read moredaughter. Their online scheduling made making an appointment very easy. The office is bright, serenely decorated, exceptionally clean, and very comfortable. We were warmly greeted as soon as we walked in and felt very pampered and well taken care of. This was the first time my daughter tried the IV Therapy and they explained the whole process and the benefits of IV Vitamin Infusions. This was not my first time getting the infusion so I knew what to expect. Dr. Banfield easily got us set up which is amazing considering both my daughter and I are notorious for being challenging to successfully find a vein at the first go. We were very comfortable and relaxed during our session and even took advantage of getting additional saline to get extra hydrated for only $10 extra (it costs significantly more than that where I live). After being set up, Dr.Banfield gave us some privacy to relax and rejuvenate, checking in on us often to ensure we were ok. When we were done checking out and paying was very easy and quick. My daughter works full-time and goes to law school at night and not even 5mins after we left she told me how amazing and energized she felt and that she's convinced that this is something that she needs to do as part of her self-care...I couldn't agree more! The whole experience was professional, inviting/friendly, and custom-tailored. The cost of the services were the most affordable compared to other places I researched and there were no hidden fees or trying to upsell us any additional services or products (which I greatly appreciate). Dr. Banfield and her staff made us feel like we we knew them for years and really made the whole time fun and full of laughter and joy. This was the best mother-daughter day ever! If you haven't tried IV Vitamin Infusion Therapy I highly recommend going to Advanced Family Care to be pampered and cared for. Thank you Dr. Banfield for an amazing day with my daughter!

I am so grateful for Advanced Family Care - it's definitely the finest quality care I have…read morereceived, whether its to get me in to a booked up GYN or physical therapy and to be able after 2 yrs on my own trying to get my fibroids surgery, the concierge services is by far the best!!! My health is being taken care of well, I like the one on one and not being rushed - the services is just so personalized with attention to detail! Thank you Ms. Banfield!

Looking for a doctor that really cares? Then this is the place for you! I had been going here for…read moremany many years before the office switched over to MD VIP. I was skeptical when they did and didn't want to pay the fee so switched offices. Big mistake! There is no another office that cares as much! In fact during the time I was at another office I had a mystery illness that the other office couldn't solve (and in fact I am positive they didn't even believe what I was saying). After a year and a half of this illness, I decided to switch back because I knew how good the doctors here were. Dr Amick spent hours with me going over everything that had occurred and spent many hours on his own researching possibilities. After a few tests and just 2 or 3 months he diagnosed me and solved the problem! Dr Amick is a fantastic doctor. He cares and also helps educate you on what's going on, never trying to talk over your head. The office is clean, everyone in the office is super friendly and they never rush you so that you actually get excellent care. It's such a great feeling when you have a doctor like this!

I moved my mother up to Delaware from SC 2.5 years ago and took over looking after her health care…read more She is 86 now. I wanted a concierge service so I could deal with issues quickly as my mother was having mental decline due to vascular dementia. Dr. Maged and the staff have been wonderful over these last 2.5 years. Often my mother would complain of something and - if it was not an urgent issue - I'd leave an email with the MDVIP service. Dr. Maged would follow up with a phone call within 24 hours and either (a) talk things thru with me or (b) schedule an immediate visit for the next day. I have called the office with an urgent need first thing in the morning and the office always found a way to fit us in that day. My mother's mental decline has made for some difficulty with her as a patient - but Dr. Maged and the staff - always took time to listen to her and reassure her. They have been a wonderful support for me in caring for my mother and I would not change a thing. Dr. Maged is retiring and he took careful time and planning to introduce my mom to his replacement Dr. Crowe. We look forward to the same support, service and understanding as a patient at Internal Medicine Associates.

Ive been to this urgent care twice previously with my son who has autism and can sometimes have a…read moredifficult time being examined or treated. Both times the staff were absolutely amazing with him patient, understanding, and accommodating. Because of those experiences, I felt comfortable bringing my 19-month-old daughter here today. My daughter is medically complex and unfortunately we weren't able to get in with her PCP. I was trying to avoid an unnecessary ED visit for something relatively minor that could be treated with an antibiotic ointment. As always the ladies at the front desk were warm, kind, and welcoming. They explained that because of my daughter's medical complexity, they needed to ask the doctor whether he was comfortable seeing her, which I completely understood. Unfortunately, my interaction with the doctor was very different from the experiences I've had here before. He explained that he could evaluate her but couldn't guarantee treatment, which I also understood. My issue was not with him setting that boundary, it was the way he communicated it. While speaking to me, he began clapping his hands for emphasis and explaining things in a way that felt incredibly condescending, as though I couldn't understand what he was saying. His words, tone, and body language came across as harsh and dismissive. As the parent of a medically complex child I'm very familiar with the difference between urgent care, primary care, and emergency care. I wasn't asking anyone to treat something outside of their scope. I just wanted my daughter evaluated for a relatively minor concern before automatically taking her to the ED. I'm disappointed because the rest of the staff and my previous experiences here with my son have been wonderful. Unfortunately, based on today's interaction I would hesitate to bring a medically complex young child here again. If your child has significant medical needs, I would recommend going directly to their PCP or emergency department rather than risking an experience like ours today.

I was at Urgent Care yesterday because I couldn't get an appointment with my doctor. I had been…read moresick with a virus for a week and still not doing well. I was seen right after I finished the paperwork that they needed. Great staff They were concerned and thorough. I would recommend going here.