I've been a patient there for easily twelve years. I'm scheduled to have major surgery and am…read morerequired to have a physical. First call, I find out my actual doctor doesn't even service the location I go to. Then the less than nice receptionist tells me I'm not able to make an appointment just in case it's outside of the 30 day range of my surgery. I could have easily called in and adjusted the date because my concern was I wouldn't be able to get an appointment in time. My guess was right. I called today to make said appointment and they have nothing. At any location. Nothing even with an RN or a PA. Additionally, at all the appointments I have had over the past two years I asked for a refill on my asthma inhaler and they kept forgetting to give it to me, so I'd call and they'd tell me I'd have to come back for another office visit just to get that so I'd end up paying another co pay for their forgetfulness. I'll take the hit of having to start over with a new primary care doctor. Go elsewhere because they simply don't care.

My review is solely based on my experience at the Newark office in the Omega Professional Center…read more Though I was very impressed with the level of professionalism of the doctor I saw, the rest of the staff is atrocious. The initial nurse who took my vitals was rude. All the office staff is dismissive. I've had to call and wait on hold numerous times to get the results of a test I had to have done. Now, I'm from NY, but I don't think its too much to ask that the office staff treat people humanely. Once I finally got a hold of someone, I was berated about how she needs to do her job and that my call wasn't a priority. I also thought it was laughable that when I was exiting from my appointment, the one receptionist was trying to take care of something for me while the other one sat there looking at the Popeyes menu while the phone rang off the hook. Not to mention I didn't see the doctor until 50 minutes after my scheduled appointment. Though I would highly recommend him for his knowledge, I would not under any circumstances recommend Total Care Physicians since they do not employ professional office staff.

Doctor Kvork and her staff leave a lot to be desired. My 90+yr old grandmother was there for exams…read moreand such. The staff was so unprofessional with ordering wrong meds and then not ordering her meds correctly. Wrong diagnosis on her leg and she ended up in a wound care center. We pulled her from Total Care and got her meds right through her heart doctor. This place is horrible... Try it at your own risk and health!

There is a disconnect between the Springside location and the entity scheduling appointments at…read moreChristiana. Springside primary care is accepting new patients, the contact number for appointments says they cannot schedule appointments for new patients. This needs to be addressed

Established patient of this practice for close to 4 years now. In that timeframe, I met with my…read morePCP, who ended up leaving, a total of 2-3 times. With a crazy work schedule (rotating nights/days at a hospital) I've had to reschedule an appointment or two. The most recent appointment was cancelled by the practice due to my PCP leaving. So having said that, I was met with one of the most inconsiderate encounters with Veronica, who I would assume is a front desk employee, over the phone while scheduling an appointment for the first time in over 1.5 years. Whenever scheduling appointments I have a sticky note handy to write the info down so this is a direct quote from Veronica: "well young lady you have cancelled three appointments and have no showed one so are you sure you are going to show up to this one?" *continues to go off on a tangent* If only I could convey her tone through this post you would understand my bewilderment. There have been no instances where I have "no showed" and quite frankly, you never know why people need to cancel appointments! Mind your business and keep your comments to yourself if it doesn't affect you! These are trying times with overworked/not enough physicians, which is the reason I have no where else to go at the moment. Encounters with just your front desk/scheduling staff can influence people to take their business elsewhere.

I was a patient for 6 yrs when Dr Hema ran it she looked out for her patients needs and well being…read more, Now all they care about is getting your Copay, I need to have my BP meds refilled mind you I have been on the same meds for yrs instead of refilling them the make me call for a telephone visit just to get the copay than call my meds in never took my BP of ask if I had any issues in fact the reason for the visit should be to order blood work to make sure my liver is functioning properly I haven't had blood working in over 7 months

As of recent times, getting call backs and refills on RXs is becoming a problem. Due to the…read moreconstraints of the new structure with we seem to fall thru the cracks more readily. Its unfortunate, been a patient for over 20 years, I dislike looking for a new provider.

This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

Dr. Golden has been my doctor for a few years. Prior to her, I never got the sincere help I needed…read morewith my health, especially with my migraines. She has helped me so much. My daughters also see Dr. Golden and feel entirely comfortable with her. We love Dr. Golden!

Denied me medical care because of a injury that happened on my job and there usual places was…read moreclosed to Monday!!!! If I get an infection and die it's on y'all. Fuck y'all

I will NEVER go here again. Our child was sick and this was the only place open. The only person…read morethat was nice was the front desk girl. We got home from work late to find that our son seemed extremely ill and we were worried. Get to Glasgow 15 minutes before closing time. The nurse in the back asked the girl up front if she had locked the door yet when she saw us standing there waiting to be helped. The front desk girl gave attitude back and said "I'm only one person." Then, we get back and the nurse and doctor are visibly upset about not being able to go home. The doctor easily became frustrated over or sick child being unhappy about a tongue depressor. We warned him that forcing one down our child's mouth would make him throw up. He looked at us like we were crazy. Well guess what.... our son threw up like we warned him. The nurse then tried to do a finger prick for a blood test. She didn't even wipe the blood coming out of his finger. Didn't clean him up. Didn't give us a band-aid to put on him either. So what happened? He had blood all over his hands and clothes and they seemed to act like that was acceptable. So after that he just didn't seem like he wanted to help at all. He said our son needed further tests and sent us to the Emergency Room. These people did not want to help us.

I just moved to the state and WOW Dr Perkis is amazing. She's friendly, she listens, she's tranquil…read moreand calm like, she has a nice and comforting presence. I am so thankful she is my new PCP