This review is long due. Ola fixed my AC in 2022. He was…read morevery responsive, gave me enough information to make a decision, kept me posted and like he said - my AC continues to work fine. He did not upsell me, in-fact saved me from changing working parts. I had other technicians look at my AC before Ola but the system failed after every season. I texted him today with a question after 2.5 years and he responded within 15 minutes. Ola is a honest, responsible and great HVAC technician. Do not hesitate to contact him. Thank you Ola

I've been meaning to put this review up, as I had absolutely incredible service from Ola last week…read morereplacing an old swamp cooler in the home I rent. Unfortunately, Ola received the incorrect information regarding the unit to no fault of his own. And because of that, it made his job much harder. He ended up driving all the way from Walnut Creek to Santa Rosa to pick up the correct unit for me and still installed it the same day. He was extremely friendly, kind, and clearly went way above and beyond to get the job done for me on a very hot day! Gotta recognize and appreciate those things, especially in today's age! Thank You, Ola!

This company saved my family and I just in time for the heat wave this summer! My Air conditioner…read moreunit went out and Sonny, the owner, was able to diagnose my problem give me estimates with all my financing options... and had me all up and running within a week. He was very professional always responded in a very timely manner and was able to answer any questions I had. My new unit is energy saving and high efficient which will now lower my bill. It was so hot and I was having family over. My son's birthday was saved! I honestly can't believe the deal I got and how easy he made it for me! ; )

Our air conditioner started blowing lukewarm air during the last heat wave, so I knew it needed…read morerefrigerant. This was on a Sunday, so I left messages for five different companies. Sonny was the first one to call me on Monday morning. He had a big job he was working on, but made time to come and add refrigerant that same afternoon!! He was on time and very reasonable. I would not hesitate to recommend him!

We had our radiant heating installed during our whole house remodel in 2014. Overall this is a…read moregreat system and Warm Floors provides a thorough design and documentation for future troubleshooting if needed. Since we had the luxury of designing from scratch we installed ten zones that are controlled through Nest thermostats. I would use Warm Floors if I ever did another project in the future. We have had several issues over the years and Warm Floors was quick to resolve, most recently a circuit board on our HTP water heater failed. Jay is a master technician and spent a few hours diagnosing and replacing the circuit board. Shout out to Eric and Kimberly in the office for expediting my service request.

Our system has worked flawlessly for 12+ years, never any problems. This year we had the system…read moreserviced before the start of the heating system. Every step of the way things went smoothly. The service technician, Jay, really knows what he is doing and can explain things so that it is understood by the layman. Absolutely no surprises and I think we are good for another 12 years! This is a first rate employee owned company.

I have a rental in Vallejo. The tenants said the heater had gone out. Since this is December, it…read morewas important to get the heater running again. Chau was the tech who responded to the service call. I appreciated his promptness and professionalism. He was happy to speak with my husband to explain the cause of the problem and the part that was required to get the heater back on line. Our tenants now have heat again. Thanks very much!

Do not use this company. They are the most dishonest heating and AC company serving the Grand…read moreStrand of South Carolina. They strive to sell as many new HVAC units as possible by fraudulently telling you your current unit is beyond repair and must be replaced. Then they incorrectly install your new until, leaving you at risk for an electrical fire. They also install it in such a way that it will quickly suffer damage from condensation that they should have installed buffers to protect it from. Then, six months later, they begin telling you about the rust damage (from what they fail to do during installation) and suggest costly steps you need to take to repair the damage. You will begin dreading their twice yearly visits because they will try to convince you each time that there is another $5,000 part replacement or modification that you must have if you don't want to have to replace the entire unit very soon. It's a nightmare so don't put yourself through it.

Elliott Air Systems did a phenomenal job with the installation of a new Carrier heat pump system in…read moreour home. They carefully removed the 80 year old gas furnace from the crawl space and patched all holes. They installed the air handler in the attic and carefully cut in all new vents in the ceiling. Duct runs in the tight attic space are installed with the highest level of care and craftsmanship. They were extremely diligent about managing dust and mess; the only sign that they had been in the house were the new vents in the ceiling. As an architect, I have the opportunity to work with a lot of different contractors. Based on the great experience I had working with them in my home, I highly recommend Elliot Air Systems to all of my clients. Great value, phenomenal work; EAS earned my highest recommendation.

We just had Eliott Air demo and remove and ancient gas furnace and expertly install a brand new…read moreelectric heat pump system. This thing is like a rocket ship compared to our old heater and the guys busted their butts to get it right. From the start Alberto was super accommodating, straight forward, honest and nice. He's just a really nice guy! He took the time to listen to my objectives and had great recommendations for the right system that would work for our goals, our home and our budget. Once the proposal was approved, communication was good about calendaring and as the install date drew nearer they had all the equipment and hardware delivered to the house. No delays on account of supply chain issues, yay! Jorge and the installation team showed up when they said they would. They were pleasant to have around and communicated very well. Not only did they fearlessly crawl around in my basement and crawl space, they took the time to try and run the ducting in the cleanest way that would take up the fewest cubic feet of our precious's storage. Totally impressed. Good work!

After years of dealing with recurring AC issues--sometimes needing repairs more than once a…read moreyear--my unit finally gave out. Thankfully, that's when Ray and George from First Class Heating and Air showed up and turned a stressful situation into a smooth, well-guided process. Ray gave me a thorough assessment and explained exactly what to expect, including the timeline, next steps, and any out-of-pocket costs. His honesty and clarity made a world of difference. On top of that, he even managed to put a temporary fix in place so my family and I wouldn't be stuck in the heat while we waited for the full replacement. Yolanda (aka "the boss") initially called me on a Friday to schedule the appointment. I missed her call and planned to follow up the following week--but to my surprise, she called again on Sunday to make sure I was taken care of before the heatwave hit. That level of care is rare and deeply appreciated. When it came time for the install, Ray's team--George, Russ, and Juan--were fantastic. Russ clearly knows his stuff, with over 26 years in the business, and George, with a background in landscaping, even offered me some helpful tips for my yard. Everyone was professional, friendly, and genuinely seemed to care. If you find yourself in need of a repair, know that First Class Heating and Air will take great care of you. And if you really want to go the extra mile--have some iced tea ready. They won't ask, but after working hard in the heat to keep your home cool, they'll definitely appreciate it. Not only was my experience First Class--it was High Class.

Ray performed a spring tune up on my AC and did a check on my furnace. He is thorough,…read moreprofessional, and great at explaining the work he's doing and the status of my units. I would not hesitate to recommend his company for HVAC work.

The technician serviced my furnace after another company failed to fix. He was on time,…read moreknowledgable, friendly and fixed what was wrong with it. I will definitely use this company again.

Had no air blowing out the vents, went on yelp message him and he responded very quick to my…read moremessage. I let him know what was going on, and he was able to come same day when in 30mins after messaging him. Needed to replace the motor and gave me reasonable price. Got the job done in 1 hour. He service what I requested no extra stuff and gave me how much it'll cost then went to work. Simple as that! Highly recommend giving this company a call for repairs and maintenance!

Had a cooling emergency on 4th of July week - and Lincoln from Satalaya was great about scheduling…read morean appointment online right away and coming on time to fix it up right away. Very helpful when we are experiencing a heat wave in the Bay Area.