My tenants AC went out in late August toward the tail end of a heat wave. I contacted Bay Air Flow at 8pm at night and was able to schedule an appointment for 11am the next day. I appreciated the ease of setting up the appointment. They even went out of their way after business hours to confirm the appointment via text message. The next morning, Eric, the technician, called me and started communication on the issue. Eric is a fantastic communicator and was able to diagnose the issue very quickly and explain in layman's terms the problem. None of the usual upselling, which again, I highly appreciated. He sent a picture via text and called me since I could not be at the property. I have dealt with other HVAC companies with poor communication so I have to emphasize that Bay Air Flow's response time and communication are 10/10, which is a breath of fresh air, pun intended. I can highly recommend Bay Air Flow if you're having HVAC issues. Thank you. read more

Bay Air Flow - Coils covered in ice due to blocked air flow, Bay Air Flow found the issue. - Heating & Air Conditioning/HVAC Near Me - Pittsburg, California

This company has been the best HVAC provider I have used in the last 20 years. They are prompt and provide great communication for service time arrival. Also, their pricing is more than fare. I cannot fault their service and have dealt with multiple HVAC contractors before them and would never consider anyone else after my experiences with this company. Thank you Dennis and team. read more

We needed some exterior exhaust grates for our bathroom vents and a duct repaired for our HVAC. We were contacted promptly and given a fair price. Scheduling was easy and the work was solid. I'm a happy customer! read more

Service was fast, crew was knowledgeable and polite. They did a great job and the dryer works great.

I am an extremely happy customer. Dennis was terrific to deal with, very accommodating and helpful. The team arrived on time and completed all requested tasks on time and without issue or mess. They were the easiest part of my crazy day. Thank you Dennis and team! read more

Great communication from start to finish. The crew was punctual, professional, and worked very efficiently. They completed the job quickly without cutting corners. read more

Dennis is very accessible via phone, responsive and easy to work with. They made this easy to coordinate with my tenant.

I didn't get a report for my ac troube shoot. Did not get an estimate breakdown for replacement via emai. I got the estimate so I'm changing my review to 5 star read more

The best team in the Bay! Great work, very professional and cost efficient! The owner is thoughtful and honest. I give this company my full trust. read more

Good communication, prompt in replying to my texts on questions , techs were respectful of us and the house. Job was done well and cost was as quoted, which is reasonable. read more

Great Team and Excellent Customer Service. Had my Air Ducts and Dryer Vent cleaned. They took their time,answered all my questions and made sure all vents were clear of debris. Would absolutely recommend 100%Bay Air Flow!! read more

Dennis and his team are AMAZING! The communication was clear and explained to me were I understood what they were telling me. They were polite and on time. They understood the stress that I was under and gave me peace knowing that ai was hiring a competent crew to help with our problem. Definitely will use their service again if and when need...and you should too. read more

Cool guys. Setup my duct for a range hood. They were worked hard and did a quality job. Work was scheduled quickly and at a fair price. Thanks! read more

Excellent work! Very professional and responsive. Fixed my AC unit in breaking heat We appreciate the effort! We're now happy and cool because of you! Thank you so much read more

Super responsive, great value and good service! The whole experience was start to finish was seamless.

Dennis answered my request quickly and was the first to call me. Was able to come by same day and identify and repair the issue with my furnace on the spot. Highly recommend! read more

Dryer vent exhaust cleaning, easy to schedule and good price. No issues. I would use them again

FIVE STARS Incredibly responsive, reliable, and respectful! We couldn't be happier with the experience and workmanship of Bay Air Pros. There was excellent and clear communication throughout the entire process from initial quote to completion and payment. We enlisted three companies for estimates and even though we paid for this estimate, we felt it was the most thorough. Dennis took the time to understand our frustrations with poor air quality, a noisy intake/return, and very unbalanced air flow through the house. His team inspected the VERY old ductwork we had in place and agreed with us that full replacement would be ideal. We saved and planned for this home improvement and are so glad we had it done. Eric and Darren were so respectful of our home, professional, but personable... we felt completely safe having them complete work while we were home with the kids and also while we were out of the house. Additionally, Eric identified a bathroom Leak while under the house which I guess will be our next home repair! LOL I'm grateful he took the time to notice this and let us know. The team accommodated our schedule and completed the job on time. The air quality is now improved (checked with an AQI monitor) and the air flow is balanced-- finally air flow to our bedrooms!! And the return is MUCH quieter. I imagine we'll see some energy savings as well since there were open holes and gaps in the old ductwork. Thank you -- thank you!!! read more

See all

First time using but not the last! Both Eric and Darren were very professional- cleaned up after themselves and explained every process! I only took one picture.... Sorry! read more

Bay Air Flow - Okay two pictures!! - Heating & Air Conditioning/HVAC Near Me - Pittsburg, California

See all

The before and after photos of our dryer and ducts speak for themselves. This company was very professional, reasonably priced, highly knowledgeable and punctual. Highly recommend! read more

See all

This company is awesome. They answered a call regarding my parents house at 6 PM on a Saturday very hard to find a company that can help on a weekend. Looking forward to working with you. read more

Dennis & Chad were awesome professionals and made us feel at ease. They were punctual, communicated when they were en-route and answered our questions and shared their experience & helpful tips with us. They were able to accommodate us same-day. My husband and & I were very impressed with the great service. All these genuine reviews are on-point and helped us make the decision to select their company. We have no doubt that we have our go-to for any air duct and vent cleaning, related services etc. Dennis guaranteed the work and you can tell he values quality and customer service. I only wish we could easily find other businesses that have the same outstanding work ethics as Dennis & Chad! read more

Simple, quick, professional, and not expensive. What more do you need. I put in a request for a service visit for my wall heater and had a call back in less than half an hour and a tech at my house in less than two hours. Much appreciated. read more

Dennis was amazing! Our system wasn't working well on Friday, and being that it's a preschool I was thrilled that the owner himself showed up on a Saturday. He diagnosed the issue, explained everything clearly and did not rush me at all. He's clearly a small business owner who cares a lot about service. My system is being fixed this week with a few simple fixes. He also has a great deal for annual service which I'll be utilizing. Dennis was responsive, personable and knows his stuff. Highly recommend! read more

The technicians came out today to service my HVAC unit which hasn't been serviced since we purchased our home. Unfortunately due to the age of the unit they were unable to perform the service, but instead provided me with some information about the unit and also did not accept the service fee. What a lovely and helpful interaction! Will definitely call them again in the future when we upgrade our old clunker HVAC. read more

Dennis is fantastic! Responsive, professional, and did a great job cleaning and sanitizing our HVAC ducts. No complaints on my end - I highly recommend Bay Air Flow if you're looking to have your system cleaned. read more

Bay Air Flow - This filter inside Dennis' machine was brand new and white when we started cleaning - notice how much debris and dust was cleaned out. - Heating & Air Conditioning/HVAC Near Me - Pittsburg, California

The repair involved cleaning out the condenser which was clogged with debris and causing the system to blow warm air and prevented the home from cooling down. Prior HVAC service diagnosis just a few days earlier missed this issue and insisted we needed a completely new $16k system. Luckily we got this second opinion from Bay Air Flow! They got the system running cold in a couple hours in the extreme heat. read more

Bay Air Flow - AC condenser - Heating & Air Conditioning/HVAC Near Me - Pittsburg, California

From beginning to end of contacting and hiring this team was nothing but a very positive experience. Dennis was responsive, and kind during the inquiry and appointment setting. Nick and Chad were very professional, methodical, clean and very nice people. It feels so good to have clean vents and lint free dryer vents! I would highly recommend this local business and will definitely be using them in the future. read more

Dennis and his team saved our butt! We just moved into a new place, and the AC must have stopped working between the home purchase and move-in date. Our second day in the house felt like a smoldering furnace. The thermostat reached up to 92 degrees! Dennis came over within 2 hours of contact, identified the problem, and fixed it immediately. We would happily hire him again for future work. read more

Three guys came out to give me an estimate last week. Charged me 79.99 to come out and never provided an estimate. Don't hire these guys, they are scammers. read more

They came out to clean my vents. They were able to come right away, they were very reasonably priced for the service they did. They were on time, went straight to work and cleaned up after themselves. I would recommend them to anyone who is on a budget and needs their vents clean. I will definitely use them again. read more

I was amazed at how fast Bay Air Flow was able to come out and repair our AC Unit. The field service rep was extremely friendly and very respectful of our home. Highly recommend! read more

Reliable and great customer service. Dennis is very professional and very patient in answering all of the questions regarding our HVAC unit.

I recently had a problem with my dryer venting. It was clogged and not blowing out air. My dryer was taking hours to do one load. I reached out to Bay Air Flow and within minutes Dennis got back to me. He came out the next day and was punctual and very professional. He completely cleared the clog and he also helped to install a new and better duct for venting of the dryer. It was a tight fit in my small condo but he got it done! He was fast and efficient , very professional. I would highly recommend him. My dryer now vents free and easy!! read more

Today, I am breathing better. Thank you Dennis and Chad for cleaning our air ducts. I appreciate your prompt response to my request for a quote. I shared specifically what I needed and was provided a clear estimate for service. One major requirement was not to use brushes when cleaning the ducts. Bay Air Flow was able to accommodate our request. They also cleaned our dryer vent! An extremely important maintenance. These gentlemen were professional and pleasant to work with; there were careful while working and everything was clean and in order when they left. Thank you again Bay Air Flow! Well Done. read more

They were very professional and friendly. I had my air duct cleaned. Very clean and respectful. They even took off their shoes. Price was good too. If I have any issues with my HVAC system I know who to call now. read more

Wanted to see if my ac unit needed maintaince or additional service. They were quick to respond via Yelp and had same day services. Luckily, no additional services were needed, and we had to pay for the maintaince fee only. Overall, they were great. read more

Very professional, courteous, and efficient. They were very careful working around our furniture. Very fairly priced as well! Thank you!

Based on my service today, I highly recommend Bay Air Flow. Dennis contacted me swiftly and made arrangements to come the same day. Dennis answered my questions and called me 30 minutes prior to arrival, which was greatly appreciated. He was very professional, informative, and personable. If you need any work HVAC work done, including deduct cleaning, you should contact Bay Air Flow first- a reliable and honest company with excellent customer service. read more

Even though I did not have this company service our AC because we were able to troubleshoot what was occurring with our unit, I appreciate the quick response and inquiry from them via interacting on Yelp's messaging service. This review is purely based on customer interaction. It's nice to see customer service alive and well somewhere out there. Thank you! read more