After years of dealing with recurring AC issues--sometimes needing repairs more than once a year--my unit finally gave out. Thankfully, that's when Ray and George from First Class Heating and Air showed up and turned a stressful situation into a smooth, well-guided process. Ray gave me a thorough assessment and explained exactly what to expect, including the timeline, next steps, and any out-of-pocket costs. His honesty and clarity made a world of difference. On top of that, he even managed to put a temporary fix in place so my family and I wouldn't be stuck in the heat while we waited for the full replacement. Yolanda (aka "the boss") initially called me on a Friday to schedule the appointment. I missed her call and planned to follow up the following week--but to my surprise, she called again on Sunday to make sure I was taken care of before the heatwave hit. That level of care is rare and deeply appreciated. When it came time for the install, Ray's team--George, Russ, and Juan--were fantastic. Russ clearly knows his stuff, with over 26 years in the business, and George, with a background in landscaping, even offered me some helpful tips for my yard. Everyone was professional, friendly, and genuinely seemed to care. If you find yourself in need of a repair, know that First Class Heating and Air will take great care of you. And if you really want to go the extra mile--have some iced tea ready. They won't ask, but after working hard in the heat to keep your home cool, they'll definitely appreciate it. Not only was my experience First Class--it was High Class. read more

Ray performed a spring tune up on my AC and did a check on my furnace. He is thorough, professional, and great at explaining the work he's doing and the status of my units. I would not hesitate to recommend his company for HVAC work. read more

This is for anybody looking for a RELIABLE AND TRUSTWORTHY AC and heating repairs or installation!!! Ray came out to my house a few years ago (2022) to do a brand new AC/HEATING installation. They did an excellent job with the installation and everything on time, even though this was during summer and over 100° heat. To make story short, a ccouple of years ago the unit started making a weird noise everytime the heater turned on. Ray came out a couple times to try and get the noise fixed. The noise did go down but not completely. This year the noise got worse and I asked Ray once again if he could come by to check it again (I did call a few other pros to ask about this and every single one told me that they were having the same problem with the new units) Ray came out once again and told me he had a new trick under his sleeve and he would try it out. Noise has gone down and hopefully will stay that way. He did his best to stop by. I can definitely tell you that I am pleased to have found Ray and do business with him. If you need someone reliable and trustworthy, DO NOT HESSITATE to call Ray and his team. read more

Ray and his co-worker did a excellent job replacing our central air unit - did the work in a timely manner - no fooling around - would highly recommend to others ! Thank you First Class for a job well done ! M Dunne Sr read more

This guy is awesome Came out at the end of his day Was less expensive as the other guys Couldn't come out for days out And wanted to charge extra for a emergency visit And wanted to charge way way more For that My wife is going through cancer and treatment And the heat was vary over Whelming For her So thanks ray Peace and love read more

Our Central A/C had not been working since last summer. We interviewed 4 companies. We went with First Class because Ray was very informative, down to earth, and had some great ideas how we could make our new system more efficient (no one else gave us any ideas). His bid was also very competitive. Our system was installed quickly, the communication was good and we went with several of his recommendations. The result? We just got our first full month bill from City of Lodi and it went down from $500 a month two years ago to less than $300. Plus we are so much more comfortable than we were even when our old A/C was working well. Highly recommend First Class. read more

Our AC went out during a heat wave. Ray and his team were great. The job dispatcher(can't remember her name) was very nice and understanding and fit our family into the schedule as soon as she could. Once on the schedule Ray reached out to me to discuss the AC issue. Ray and his assistant showed up 2 days later on time and ready to fix our AC. They had our AC back up and running within 30 mins. First Class heating and air is a first class company. They're very professional,punctual, and experienced. I would recommend First Class to anyone I care about. Thank you guy's again read more

This company is sooo unprofessional and unable to fulfill their work orders. American Home shield (AHS) chose them as the contractors to come to my home and inspect my A/C unit. "Juan" who did the inspection told us that he recommends a new unit. One week later I contacted AHS.. they told me "first class" never submitted their documents. I then telephoned "ray" the company owner-NO RESPONSE to my voicemail. Each time I was on the phone with AHS.. they called "first class" and left them voicemails with no response. Approximately a month has gone by and still no paperwork has been sent to AHS. Today ... AHS called (209)451-1051-left a voicemail and "first class"have yet to respond. Then I called "first class"today and spoke with Yolanda(she acknowledge AHS had just called them a minute ago), I told her the steps AHS was taking if they did not complete the job. Yolanda told me "well...we don't respond the AHS because they give us too much work" (my brain is exploding at this point with her silly comment). I then told her if you guys choose not to obtain work from AHS ... let them know so they could STOP contracting you guys. Then Yolanda went on about getting an upgrade and how it could cost me out of pocket. I told her .... well, we don't know what's it's going to cost if you HAVENT SUBMITTED the work order!!!!! Then yelled at her "SUBMIT MY PAPERWORK!!!!!!!!!!" Yolanda was definitely incompetent (making my brain hurt) She didn't raise her voice, but wanted to be correct. Let's see how this all plays out... read more

I purchased a home warranty through American Home Shield. I initially requested service and paid $75 because my unit was not working. The service guy came out and said that my compressor was going out. After placing another service call to repair the unit and paying $100, First Class Heating came out and explained the problem and the cost clearly. Here it is 3 weeks later haven't heard a word. I called the warranty department and they couldn't get ahold of Ray, but they said he left VM's on my phone. He has not contacted me once. I got ahold of Ray and he stated that he wanted a 2nd opinion on what the problem is. WHAT! in 100 degree weather now you want a 2nd opinion. After 3 weeks, are you a professional. You are the 2nd opinion. You are the 2nd person to state that my compressor had a problem. If I could give zero stars I would. Now I am displaced from my home with my pets because it's dangerous conditions. Disappointed and HOT read more

A/C unit wasn't blowing cold air. We called our warranty and they sent over Ray from First Class Heating and Air. Ray was on time and polite. I shadowed him quite a bit and he didn't mind. He shared some info to maintain our A/C unit. When he was ready to come inside the house he even asked first if he can come in with shoes or booties. Which I was very happy about as I have a 2 year old daughter that likes to lay around the floor. He fixed the problem quickly and respected the house. Great company to work with and price is very reasonable. read more

Ray at First Class Heating and Air did a great job of getting my AC back up and running. I've had other companies come out and give me crazy high quotes in order to fix my AC even tell me that I needed a new unit. Ray came out in 100 degree heat, went up in my attic, diagnosed the problem, and had me up and running in no time. I highly recommend his services to anyone who needs service. read more

I had three bids from local HVAC companies to install a dual-zone mini split ductless system (LG brand) for my old house: the first company was too busy with clients, the second one made some negative comments about poor people, and the third one was a small business called First Class Heating & Air. The first two bids were from well-known businesses but I wasn't too impressed with them and my job was probably just chump change to them anyway. Ray, the owner of First Class Heating & Air, on the other hand, was very professional, personable, and honest. He gave me a competitive price and was able to begin work immediately. He was meticulous with his work, he knew his stuff, and explained HVAC physics in layman's terms. Although he had lots of experience with other ductless systems by other brands, this was his first LG installation and I appreciated that he took the time to study the manual to make sure everything was installed correctly. He also rewired the quick disconnect which was wired incorrectly by my electrician. My house is now warm and cozy. I have found my HVAC guy. I highly recommend Ray's First Class Heating & Air. read more

Ray came to service my HVAC unit. He was thorough, friendly and was willing to explain what he thought the problem was by explaining the way the unit worked. He went through a mental checklist, of sorts, to rule out and narrow down the issues. He cleaned the filter and vacuumed the unit out. He came on a Sunday and got my heat back on within an hour. He also serviced and cleaned my son's heater in the backyard apartment on my property. His prices are competitive as compared to other service calls from other local companies. He was polite and professional as well. I was very pleased with the work he did. Highly recommended!! read more

After being greatly disappointed by another company we called First Class. No phone tree. Spoke to the owner. Got a quick response and service on Saturday. The technician took time to explain the problem with my heater and provided how to keep the issue from reoccurring. No price gouging and did not attempt to up sale me in anything. Heater works as it should and I highly recommend use of this company. read more

We had AC problem in the middle of a heatwave in July. Good thing we found First Class Heating & Air. Rey saved the day and got our ac cooling nicely again. Thanks Rey! read more