My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

fair honest and respectful. They're not here to upsell you. They're here to improve your quality of…read morelife through heating ventilation and air-conditioning. They came out to fix my air-conditioning, which went out in the recent heat wave. It was a simple repair so they said no charge. This type of customer service is unheard of today's economy. I could think of at least one other service that would have tried to sell me a brand new system.

Walt is excellent at this job. in fact I have a call to him now because my house is freezing even…read morethough I have set the therma stat at 72 degrees.

We had them replace our air-conditioning and furnace. Super professional. Excellent work. I…read morewould recommend Walter to everyone.

William is very patient and professional. I recommend him highly. His quote was very reasonable for…read morethe mini split installation. The installation was very clean and I'm very happy with my Mitsubishi mini splits..have had the chance to test both AC and heat with the crazy weather we're having here in the East Bay.

Great service , came on time , fast but very attentive to work to be done , quick response when…read morecall answer phone , schedule time at my convenience, good value, quality is definitely good

I had to have the air ducts under my house replaced and since I had used Perfect Star for my new…read morefurnace and AC unit I decided to trust them with this big job. Emmanuel V., Gabe H. And Diego R. were awesome! Professional and clean. They kept me in the loop and made sure that I was satisfied with their work. I would hire them again in a heartbeat! Thanks again guys!!

This company is a scam. Do yourself a favor and go with another contractor you can trust who will…read morenot try to lie to you to get your business. I found this company based on all the wonderful Yelp reviews to tune up my old gas furnace- something I do every year before the winter season to ensure optimal maintenance. They came out and immediately refused to do the service citing possible asbestos tape. I asked how this was possible when the last 15 years I've gotten service and have even asked the contractors to do a visual inspection of my system. They weren't sure but said that another employee in the area can come look and give me an estimate for a new system. I thought this was shady and it turns out, I was 100% right. They came later that day and quoted me $26K for a new system not including subcontracting to get the asbestos removed (another $1500). I was told and shown pictures that there was evidence of the same tape inside the duct work. I was told I would get these pictures sent to me with along with the estimate but never received any of them. I got someone to come out and test a sample of said material for $100 which did come out positive for asbestos. However the only asbestos that presented any harm was the tape on the outside of the system. There was no asbestos inside but it was recommended that I do more expensive air testing since Perfect Star said I would not be able to use my heater without the asbestos getting released into the air. Not only was this stressful to hear right before the cold weather, but I was very concerned that over the last decade I had inadvertently put my whole families health in danger using this furnace. Meanwhile, Raymond Kinder texted me a few days later to find out if I was going to move forward with the new unit. I told him asbestos removal was my priority. His response via text was "if they remove asbestos, you will not be able to run that furnace as the gases will not be vented out properly." This was not true. After several weeks of not using my heater and exploring other options to deal with a pretend problem they created for me, I went with Air Quality Testing who charged $540 for an air test. $640 later along with having no use of my heater, I learned that there is no asbestos running through my air or ducts. Perfect Star literally lied to me in order to attempt to get me to drop nearly $30,000 on a new system. Stay away from this company! They do not deserve your business for lying to their customers.

I had a great experience with this company installing a mini-split heat pump system in my home…read more From the beginning, they were friendly, professional, and easy to communicate with. They took the time to answer my questions and made sure I understood the process. The installation itself went smoothly, and the quality of their work was excellent. Everything looks clean and works perfectly. On top of that, their pricing was very reasonable compared to other quotes I received.

What an incredible business Ian and his team are running with Mercury Heating and Air. There is a…read morereason Mercury has 5 stars on Yelp. Our furnace recently went down and was not blowing hot air, leaving our house less than 60 degrees inside and getting colder. We called the original installer (not Mercury) of the furnace to take a look and see if he could fix it. Couldn't figure out the problem but said he would replace the motor and pressure switches for $2,000 after looking at the unit a bit. He then told us we should consider installing a heat pump, so we decided to get quotes from several companies to install one. Ian was the only that asked us "do you actually want to replace it?" instead of immediately trying to sell us a new unit. Even just speaking with him over the phone for a few minutes, he showed just how knowledgeable he was and what questions we needed to ask the other sales reps. So I waited for Ian to come by and give us his opinion. Within 20 minutes, Ian had CORRECTLY diagnosed the problem and had our furnace back up and running for the first time in over a week. He then showed us everything that was wrong with the original installation of the unit. Ian is so incredibly knowledgeable about every single aspect of these units: the thermostats, motors, electrical, filters, fuses, wiring, troubleshooting, everything. He also gave us a quote for the install of a new heat pump and the pricing was incredibly competitive compared to all the other big names in the area. I will NEVER call any one else to get my HVAC serviced ever again. Ian and his team have our business for life and we couldn't be any more grateful.

Sean replied through the Yelp app within minutes and was super flexible with my schedule, even when…read morewe ended up running late the day of. The tech worked quickly, figured out the issue, and got our AC running again. He also gave us helpful recommendations on how to keep it running better and let us know roughly how much life some of our other systems may have left so our fam can plan ahead. This was such a relief after the last company we used had to come back 3 different times to fix an issue. We'll def ONLY be using Councell for any future AC needs.

Such a painless process!! Found this business by way of all its great reviews.I reached out…read moreyesterday and got an appointment today with early morning availability. The technician was punctual and respectful of our living space. He explained the issue we were having a quickly found a resolve. Pricing was quite reasonable and we have a functioning AC!

This summer we moved into our home (no AC) in the middle of a heat wave. Kate at MechPros went…read moreabove and beyond to prioritize our installation so that we could live comfortably in our home as soon as possible. We received several quotes for the service and MechPros gave us a competitive estimate for a Mitsubishi heat pump and air condenser. Everyone at the company is extremely knowledgable. The other companies we were speaking to had actually recommended units that were too big for our home, but Paul gave us a full load calculation report that thoroughly reviewed our system's needs for which a smaller unit was suitable and more efficient. Overall, I would absolutely recommend MechPros. Kate, Paul, and Ross are a great team to work with, extremely responsive to questions and concerns and actually care that you are satisfied with the end result. If you are looking for HVAC service look no further!

Wow. What a terrific experience. Our heating wasn't working (all fan and no heat) so we called…read moreMechPros. Even though they were very busy this week they were able to squeeze me in. Paul came out and tracked down the rather obscure problem (caused innocently enough by another HVAC company who came out earlier in the year to repair the air conditioning). He repaired the problem and presented me with a very fair invoice for his work. I would recommend these folks without any hesitation. They are knowledgeable, efficient, and reasonably priced. And as a big plus, very friendly.

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

Great job!!! Great and polite and knowlegable team!! Quick…read moreresponse!! work completed on time!!! Many many thanks!!!!

One word.. Impressive. From start to finish it was a great experience…read more I wanted to replace my ac unit / furnace since it was 22 years old. Last few years, the ac would sometimes turn on and going into this year, I didn't want to worry. I booked Smart on-line and it was really easy. Michael came by and he checked the current setup and explained what needed to be done to replace the unit. He was extremely knowledgeable and answered all my questions. Granted this was my 4th quote so I knew somethings. He never pressured me to purchase but i decided to pull the trigger to have him do the job. The rate was competitive but it was his knowledge and being personable that I made me feel comfortable to have him do the job. The replacement happened the following week and his team took all day. Michael went above and beyond making sure the job was done right and replaced a wood piece to my attic that he didn't need to do, but he did. Very nice. I talked to Susie at the office and she made sure I was aware of the next steps for the HERS test and city permit visit. She was personalable and said to call her or Michael with any questions.

This review is a few months overdue. Was having issues with our AC during a heat wave in July…read more The unit would turn on but wasn't really cooling the house. Asked a few companies to come out and take a look at what was going on. First company recommended that I have my system replaced since it would be cheaper than fixing. Second company, I just asked for a quote but they didn't mention anything about an easier solve. Thankfully, I called Clayton Brothers for a third opinion. Nathan listened to the issue I was having as well as the age of the system (~10 years old) and said he would sent someone out to see what they could do. Cory came out a few days later. Got my AC up and running without any major repairs. Also made some adjustments on the outlet from my condensate drain pan so I wouldn't have issues there in the future. Highly recommend. Awesome people to work with and they're willing to solve/fix problems without recommending full replacement.

Last July 5th we were on day 5 of a 10 day heat wave. AC stopped so I was referred by AHS to…read moreanother company who wanted to charge me $5680. NATE of Clayton Brothers checked the unit & said compressor was fine. Cleaned something, switched something, and I've got my air conditioner back. They are the ONLY company I'll trust from now on. Don't waste your time with other companies. Go with the local pros who know EVERYTHING EVERYWAY to get units fixed right!!