Thank you. Abdu was able to sent the technicians over right away in a very hot day to fix my heating/AC unit. The technicians are great!

Our two-story house only had one HVAC zone with one thermostat installed in the hallway upstairs. It was very in inefficient and ineffective in making our house comfortable. We called Royale Air to give us a plan to install 2-zone system, replace our old thermostat and potentially some ducts, install 2 Nest thermostats and 3 Temperature sensors across the house, and clean the ducts. Abdu gave us an estimate that was reasonable but most importantly tailored to solving our problem as opposed to adding more services. We agreed to his estimate on the spot. We were aware of how much our neighbors spent on similar services. We were put on schedule for the work to be completed which took a bulk of a day. Crew came in on time, respectful of our house (shoe covers, floor covered, clean ladders, etc). Abdu continuously consulted with us when things weren't as straightforward (like possibility of running wires from attic to main floor). Work completed on time. Crew cleaned up the place as if no one was there. Abdu called us few days after to check if we had any questions. Family owned small business. Honest and personable. You can't beat that. read more

Henos @ Royal was incredibly responsive and was quick to schedule and estimate and a time for our repair. We needed to replace the ducting from our bathroom fans to a new roof vent and Henos helped us understand what we needed to do and then got it done...he even took a look at our furnace and called out a few things that we should look at in the future. We would call them again for any Heating & AC need. read more

Had a phone consultation and an appointment to get the work done. They never showed up for the first appointment. He claimed there was a mix-up and would arrive shortly. Again, never showed up. Said he would be available on weekend. Tried to set up a time but eventually just ghosted me. Waste of time. read more

I had a stress free experience! I was impressed with their level of expertise, quality and customer service. Overall provided excellent workmanship and complete customer satisfaction from start to completion of a project. read more

Royale Air fixed our broken heater in a timely manner. The service was done professionally, explained everything well. Service person was very polite and pleasant and did a great job and the charges were reasonable. I will use their services again and recommend them . read more

Two other companies told me that my furnace needs to be replaced which would have costed thousand$$. Royale Air told me that one of their servicemen will show up between 12-2pm ...Henos showed at 12:05pm ...he is knowledgeable, professional, honest and kind. My house is warm again and it costed me $280. Thank you, Henos and Royale Air. read more

First of all, I have to thank the owner of Royale Air for coming out on a Saturday afternoon to help me figure out what was the problem with my water heater and for what he and his crew have done for my heating system so far. Plus, saving me a bunch of money for a new furnace for a rental unit that I have added. By, recommending and installing a zoning system instead of a new furnace. Second, they precisely showed up whenever my contractor wanted them to show up either to remove the old ducts or to install the new ones. They also have to come back at least twice to find and uncover two heating registers which were covered with sheetrock in the ceilings of the secondary unit. I am really impressed and grateful for their true professionalism work ethics. read more

Wish I could give 0 stars. This guy was hired through our ADU contractor to install the HVAC system. The mini split system was supposed to be wired and ducted. At the start he had gotten the wrong HVAC system and was just going to install it and tell us it can't be ducted. When I checked the product number I determined it was the wrong one. This caused delay. Finally got the right one and he still won't run the wires. He tries to say that it came with a thermostat and we have to use it and it has to be wireless. This isn't true, it says on our plans what cables are to be used for this system. Also refuses to come back and fix it. He is argumentative and will only do the job his way and tell you that you can't have it the way your plans say. Also, he installed the thermostat at the same level as the light switches (about 48" up). I have NEVER seen a thermostat installed so low. We had him come back to fix that, which caused yet another patch in the brand new walls and he still didn't even to the wiring which he was sent there to do. He just came, moved the thermostat and didn't say anything to anyone. Forget this guy. I don't even think he's licensed, but I will be clarification on that when th CSLB get's back to me. Save your time, money, and anxiety. Go with anyone else! I wouldn't be surprised if the majority of his good reviews are fake. read more

We Yelped several companies looking for quotes a new HVAC as our home has only has a wall furnace. Henos answered our call and scheduled a walk through. He listened to our need and explained all options. He was on time and provided us pricing for several different options, from low level equipment to high end... We did our research and decided to go with Ductless Mini Split system (Fujitsu 4 zone system). Royale quote was several thousand dollars lower than the other quotes we received. 5 quotes total. When it became time for the installation  to our surprise the owner of the company Abdu was present for most if the Installation There were two vans and 4-5 guys at our home all day until the work was completed. All the other companies told us 2-3 days. Abdu is operating a first class HVAC  company, and I recommend you don't decide on any HVAC solution for your home without speaking to Royale Air. We had a great experience with Royale Air and We are very happy. read more

they were late two times in their appointments more than two hours. they hi jack the price of part 10 times and didn't provide the invoice for part. Hey was very rude and unprofessional in telephone conversation . read more

Very responsive and highly reliable. Great professional to work with. This guys do know what they are doing with awesome customer service skills. Affordable, reliable professionals. Keep the very good job up!!! read more

Royale air helped me with fixing my duct in attic. They did a great job in getting my AC up and cooling the house again. Found them sincere and prompt in response. read more

I'm general contractor and worked with Royale Air the Work is great and the response is on time and clean Up when they left, read more

I am a general contractor and I've used Royale Air for both commercial and residential jobs . They are very professional and courteous. They have kept within budget and schedule. I've even used them for servicing my vents and mechanical system at my home . They arrived on time and did a very professional job . They even sent me a video of the work via What's App and cleaned up after themselves. They use the latest equipment and their crew is very courteous read more

These guys really know their stuff. They showed up when they said they would. Answered any questions I had. They are clean, fast and very efficient. Very polite and got the job done in a timely manner. I highly recommend them for the job. read more

These guys are great. Very responsive, professional, and high quality work. Henos took pictures of everything, before and after, and clearly walked me through what needed to get done and why. Highly recommended. read more

This business uses telemarketing and calls repeatedly to sell their services. I received 2 - 5 calls each day for months. Each time, I asked them to stop calling and to please take my number off of their list and they either said they would or just hung up. Eventually, after months of this, I made an appointment, and when they showed up, I asked to see a contractors license. Royale Air Heating and Air Conditioning was the name on the license they showed me. Please don't do business with people who use these telemarketing services. Two days before writing this review, I sent an e-mail to the owner, explaining my complaint, but I have received no reply. read more

My neighbor asked me to help her find a furnace repair company to evaluate her very very old Dayton Circulator pump motor furnace. The first company to respond was Royale Air and she was fortunate enough to have Henos Haile come to the home the same day of the phone call. He was able to simply explain how the furnace worked and why the EPA wants these furnaces replaced and not repaired due to safety concerns and regulations. My neighbor has decisions to make about replacing the furnace and she is now better prepared to make them due to the expertise of Henos and Royal Air Heating. read more

Royal responded quickly and assessed my ancient heating system as beyond repair and in need of replacement at no charge. When I do that soon, I will give them a call. read more

The furnace in our San Francisco condo was located in another unit and needed to be removed. This required locating gas and electric supplies at the old unit and routing them to where a new furnace could be located in our condo. There were also venting issues. Henos spent considerable time developing imaginative solutions to these challenging problems. He was professional and friendly all at the same time. When the job was completed it was sad to say goodbye as the interaction, personal and professional, was so satisfying. Abdella, Royale's owner, gave Henos the flexibility to schedule the work quickly and according to the demands from the owner of the other condo unit. It was a difficult situation and the Royale team rose to the occasion. Highly recommended. read more

I built a new house in Orinda with 3 HVAC zones. I had some issues with the initial HVAC company I hired and i had to fire them. Then I called Royale air for an estimate. They gave me a date to stop by and they showed up on time. The owner is a very nice person. He explained to me what was done by the previous company, what is missing, and so on. Two days later they sent me an estimate which looked very reasonable. After I agreed with the price, they gave me the schedule on when they can come and finish the work. Based on the schedule, they showed up on time, and they finished the work on time. They were extremely clean during the installation phase. I was very impressed by their work. I would definitely hire them again for any HVAC work. Thanks Royale Air for the great work. read more

My husband and I received three different quotes from Air conditioning companies and Royale Air was the most compatible. Not only was it the best price, they're service was superb. Abdu and his employees was very knowledgeable, professional and they made sure the job was done right! I'll definitely recommend this company to anyone. Thank you very much. We're looking forward to using our air conditioner! They also installed a Mini split system inside of our addition and it's working Perfectly!. read more

These unprofessional idiots told me they'd be here today from 3-5pm. No show/no call. They were referred to me by Fresh Duct Cleaning Services @ 888-859-3828. Not only will they never get another call from me, neither will Fresh Duct Cleaning Services. Very frustrating. read more

Amazing experience with Henos at Royale Air! I received a call from my tenant who said they found mold in the insulation around the in-unit furnace - obviously very scary and something I needed to remedy ASAP. I sent a Yelp request out to many companies and Royale was one of the first to respond with a plan for remediation, and also agreed to come the same day and remove the insulation because I was so worried. I was so thankful, but even more thankful when Henos arrived and found that there was no mold! A dry fog remediation company had conned my tenant into believing that old insulation was moldy - no mold! Henos explained everything to all of us, and is coming back to replace the old insulation and clean our vents just for peace of mind maintenance. I feel so lucky to have found such an honest and reputable company that was willing to make the time for me and my tenants today! Thank you Henos, Abdella + Royale Air! read more

Abdu and his team did a great job installing some new vents and ducts in our office walls, and worked with us beforehand to help us figure out exactly what we wanted and how we wanted it. Would definitely recommend. read more