Our commercial property we rent at Doodlecakes Bakery in Alameda, therefore our landlord has a lot of requirements for improvements or replacements (even when no city permit is needed, for a portable air conditioner). Next Service HVAC made the process easy, and sent over any proof of certificate of insurance with landlord listed as additional insured, estimates, spec sheets needed. The good thing is their company's representative Rose, and her communication along the way - where other companies might never respond. Pricing was standard & fair for commercial needs, again where other companies might never respond fast enough, Next Service HVAC won't leave you hanging! read more

Don't make the same mistake I did by hiring Next HVAC and Appliance Repair. Maybe they are okay with appliances, but HVAC is clearly not their strong side. The installation quality was very poor and left a lot to be desired. Yes, they are much cheaper than other companies, but now I understand why. HVAC is not something where you should go with the lowest price. I honestly question whether their HVAC work meets proper industry standards. I would not recommend them for HVAC installation work. read more

These guys really saved us! We arrived home after being away for Christmas to find our refrigerator/freezer working but not cooling at all. A real bummer as we had a ton of expensive meat we ended up having to throw away and a ton of expensive other items. I immediately messaged these guys on Yelp and they sent someone out on New Years Eve to diagnose and fix the issue. Our tech Chris arrived and worked fast and let us know our compressor failed, gave us a couple options and we went forward with the fix. He got it done in a couple of hours on a holiday and we were super appreciative. The price seemed about right for the repair and best of all our fridge was working again. Would HIGHLY recommend these guys as they knew what they were doing and saved us on a holiday! read more

Another satisfied customer! I contacted NEXT through Yelp; they replied immediately and set up an appointment for same week. Brandon was timely, neat and efficient. He diagnosed my fridge issue (defroster was shot, ice building up in freezer & fridge barely cold). He replaced the part, realized the fan was also not working, and with my approval ordered that part and came back the following week to install. Both were reasonable pricing - although I didn't get any other quotes. The company has very efficient communication with plenty of confirmations & reminders about appointments. I'll call again for appliance repair when needed. read more

I'm updating my review as they reached out and went out of their way to get this scheduled and done. Which I'm happy to report it's all fixed now. I understand there are issues with parts arrival time and people getting sick, but this could all have been avoided with proper communication, hence I still docked 1 star. read more

They were more expensive than the competition, but I needed service on short notice and they came through. They were organized and the technician was quick and clear. read more

Our commercial gas stove was in trouble. I searched on the google and found Next hvac. Technician Alex came in and diagnosed and fixed shortly. He was so confident and professional. Finally restaurant kitchen is running smoothly. read more

Avoid this company at all costs. We hired Alex to repair our wall heater, and the experience was a disaster. After one of their initial visits, they left us with a gas leak. We immediately called them back because we smelled gas, but they insisted nothing was wrong. Later that night, the gas smell became unbearable, so we had to call PG&E late PM. PG&E confirmed there was a hazardous gas leak and issued a notice about it. Instead of taking responsibility, Alex chose to argue and shift the blame, calling it a "manufacturer defect" rather than addressing their own negligence. This level of unprofessionalism and lack of accountability is dangerous. Do yourself a favor and stay far away from this company. read more

Very responsive & good communications. It turned out i fixed my appliance myself, but I will call again if I can't fix the next broken thing read more

Alex was able to diagnose the problem and repair my furnace the same day. I was out of town so he had to get a key from my neighbor then call me--which he did very professionally. He sent me photos of each step in the process, as well. I am in the trades and I appreciate good work--NEXT offers that, at a cost I expect to pay for good work. read more

I would highly recommend this service. I called Next because I had been waiting for my regular HVAC service that I've had for several years come out to fix my furnace. They had ordered parts and I had been without heat for a week and a half during the coldest part of the year and was miserable. I finally was so frustrated that I called Next because of the good Yelp reviews. Alex came out the same day said he would go pick up the part needed and he came the day after that and fixed the furnace for several hundred dollars less than my previous company. I will be using Alex at Next for all my future HVAC needs. He was pleasant and knowledgeable and he's a licensed contractor himself. read more

John was very excellent cleaning and repairing fridge. It had loss it's mojo and melted the ice cream: John brought it back to life.

Technician was professional, courteous, and worked quickly. Arrived within the service window time and responsive during scheduling. Pricing was competitive, was able to get other quotes beforehand for suspected problem, overall reasonable pricing. read more

Update: Upon receiving the invoice, there was a slight misunderstanding. NEXT was quick to respond and took care of the misunderstanding quickly, and to my satisfaction. //// NEXT was able to provide a quick quote and come in a very timely manner. Their prices are reasonable (even on the lower end for diagnostics). Their repair was quick and easy. I would use them again. read more

Company offered a very high bid for the repair. We chose another company referred to us by Friedman Appliance. The repair company was not on the Yelp site. read more

Excellent refrigerator repair. Brandon came out, diagnosed the problem, and fixed my refrigerator. Thank you Brandon, you did a great job and the price was very reasonable. I will call Next for other repairs I need in the future. read more

Excellent service and good customer service. Highly recommend to anyone. On time and efficient

We started with hiring this company to fix the thermostat in our oven.They determined that my stove was fine but the hanging oven thermometer I use was broken. They suggested preheating my oven before baking. The oven has been working ever since!!! Yay. We then hired them to install a new stove hood and vent it to the outside. The tech John arrived early, and cleaned up after. Voila, we have a new vented stove no more food smells and greasy everything. Thank you Next!!! read more

NEXT HVAC & Appliance Repair - Heating & Air Conditioning/HVAC Near Me - Berkeley, California

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Our heat went out the night before we were scheduled to host 20 people for Thanksgiving dinner. We frantically reached out to NEXT HVAC on the off chance that they were able to help. They responded quickly, were easy to communicate with, and scheduled an appointment to come out ON THANKSGIVING. Alex arrived exactly on time, was a pleasure to deal with, and fixed our furnace on the spot and got the heat back on. Cannot recommend highly enough. read more

Had to repair my stove and the technician came out earlier than expected, which was nice. Repairs to get the burners working again took less than an hour. Quick and efficient and very fair pricing. Thank you! read more

This company was so Johnny on the Spot for me. So very helpful, accessed the situation in minutes and then replaced the part necessary and done within minutes. Glad to have heat in the house once again. May you all stay warm and safe. Happy Holidays to you all!!!! Thank you for your wonderful service!!!!! read more

My oven made a large whoosh when it lit so I had them come out to look at it. I called on a Friday, they came out on Monday promptly 9am, Peter quickly checked it out, showing me what the issue was, and reassured me all was well and explained the origin of the noise. No repair was needed. I appreciated their promptness, knowledge and efficiency read more

I contacted Next for a simple furnace inspection to make sure we're good for the winter. Alex came at our scheduled time, explained everything he was doing, and gave me the straight talk on our situation. He didn't try to sell me equipment or services I didn't need. He also answered our questions and gave us some good advice on a possible heat pump upgrade. Highly recommended. read more

Fixed my oven's ventilation in less that 5 minutes for the low low price of $70. Thank you NEXT HVAC & Appliance.

Great team of professionals. Analysis of problem, quickly. Got right to work, solving repair.

Amazing service! We needed someone to fix our broken fridge. Alex was quick in diagnosing our fridge, professional in communicating the issues and the most cost effective repairing options to us, and effective in completing the repairing work. Now our fridge is back and running again! Would highly recommend! read more

These guys were great - they were responsive, available quickly and they repaired the dryer function of the washer/dryer within a couple of hours. read more

Our furnace leaked, leaving a puddle in our basement. Alex fixed the problem efficiently. Communication with NEXT was good.

Excellent service by Alex, who repaired my furnace and dishwasher and is very knowledgeable about appliances generally.

I requested estimates from local HVAC companies for the installation of a mini split system in my home. Alex from Next HVAC responded quickly with a comprehensive and competitive bid. Based on my research, I knew I wanted a Senville dual system that has a high SEER rating, energy Star approval, and a top rating from Consumer Reports. Alex listened and provided an estimate based on my request. Several other companies I contacted would only provide bids for much more expensive equipment. I am very satisfied that I accepted the estimate from Next. The company quickly and efficiently scheduled the installation and they were excellent at keeping me informed about the process. Two knowledgeable installers arrived on my doorstep with the equipment, parts, and tools required for a professional installation. They did an excellent job. Thank you Ryan! I am very happy with the quality and service...and my mini split works great! It is incredibly quiet (both inside and outside), and the house cooled down immediately. read more

The are quick and reliable. My washing machine broke and they were able to come within 2 days and fix it on the spot. They were very responsive and kept me informed during the entire process. The technician was very polite, was able to identify the problem, give me a quote and fix it. I would highly recommend their service. read more