I had a somewhat difficult project--installing a dual-zone HVAC system in a house that wasn't…read moreexactly designed for it. From the start, the owner took the time to walk through multiple options with me, explaining the pros and cons of each. He was thorough, patient, and ultimately came up with a smart approach that worked well for the layout of the house. The installation crew was excellent. They were professional, friendly, and clearly very knowledgeable about what they were doing. They also took care to keep things tidy and picked up after themselves each day, which I really appreciated. On top of that, the pricing was competitive compared to other quotes I received. Overall, a great experience and I'm very happy with the results. I'd definitely recommend them to anyone looking for HVAC work.

December 2025 our furnace stopped working. I found Art of Comfort on Yelp and called for a…read morediagnostic appt. I went through the automated system by phone and an appt was scheduled the coming Monday - fast. I don't like automated systems and this system was unlike the others for cable, healthcare, etc., this one actually WORKED on every single thing the first time! I usually have negative sentiment towards a company after using their poorly designed automated system, not this one - I had positive sentiment. I got the text confirmation immediately. In the coming days I received the expected and timely reminder, and "heads-up on the way." David showed up in the arrival time window professionally and wore booties over his boots inside our house. David assessed the error code, confirmed the issue, focused on safety and then gave me the bad news. First, it was going to be expensive - an induction motor replacement. Second, though it was going to be expensive, he didn't recommend I hire him. He thought I'd get better (faster, more efficient, happy) service for my brand of furnace by working with an authorized factory service company, given that it was this particular manufacturer. Apparently, if he called in for part availability, it's a job he certainly can do, that's not the issue, the company would be slow to respond to him because he's not an authorized service company for my brand - YET. He is for another brand, just not mine - YET. This would add friction to the process, to the point of not accepting as credible the assessment (we had a code, mind you) of an experienced HVAC pro. He didn't want me to go through this. It wouldn't make me happy and it's possible it would just delay - without heat in winter - the inevitable of having to go the authorized service route in the end anyway. I will say that using Yelp I found an authorized company I liked. (I called two companies, the first one was in town and a mile away and I was not impressed. The next was a couple cities over and I used them.) I was not charged for the diagnosis. THIS IS LONG TERM THINKING AND TRUE, OLD-SCHOOL CUSTOMER SERVICE! I not only recommend Art of Comfort though I did not have more than the diagnostic piece done, I have saved their number for the future and will share it with friends and neighbors. Our house has two separate furnace / AC systems. I had them installed new in 2006. Something is bound to go wrong after 19 years and I have David and Art of Comfort on speed dial. Thank you David!

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

Apparently left this review as a draft for a couple of years. Soooo ... a good reminder i need to…read moreschedule service again! :-) Excellent communication and service. Aaron was prompt, courteous, and kept me up to date/answered all my questions during the process.

I thought the dryer vent had come loose and it turned out to be more than that. While I only…read moreexpected to have the ducting reconnected, Aaron did a very thorough inspection and repairs to the system. This service was long overdue on my part and I am very happy to have found Aaron. Great communication, fast and on time service. Next Aaron will go to my brother's house and my rental house. Highly recommend!

Great service today provided by Vik! Was able to quickly diagnose my heater issues. Initially said…read morehe would have to special order a part that would take a week but managed to find one same day and come back to take care it. Would highly recommend!

Prompt services and affordable. It is so easy to work with this team and Victor made the experience…read morepleasant. Had Carrier HVAC downstairs broken, diagnosed promptly and had parts ready to go!

The HVAC continued to heat even though I set it in the cooling mode. Couldn't figure out the…read moreissue, so called JJ heating. The technician Tyler spent 1.5 hours, going up to the roof of our four floor apartment trying to find out what was wrong, and back - 3-4 times. After meticulous work, Tyler found out that it was a loose connection in the thermostat. The fee was $20 for diagnostics + level-1 labor charge of $300. I will hire JJ again for their excellent tech work and for their interactions where they are patient enough to explain / answer my questions. The fees may look high but is lower than the median price. It is important to hire qualified technicians to do such repairs even if their prices are high.

I can totally see why this company consistently gets 5 stars. So, our AC goes out last weekend…read more95-100 degrees - we didn't need to use it until then so we turn it on and.....no bueno. We suffer through the weekend then I call JJ because the next Livermore heat is coming. I wanted a local place because I thought proximity would help. It did. I called at 1:30 and they had a technician assigned to arrive between 2-4. They send a text message with a picture of the technician and a link where you can track his progress in an Uber like map. Very cool. Tyler arrived and he started systematically diagnosing our system. During the diagnosis he clearly explained what was going on and how he was going to systematically look at failures. He was also very tolerant of our inquisitive cat. Long story short - our AC is back up. He walked me through the repair costs and cautioned us about the age of our AC and furnace system - not in a salesy way but very consultative. We are very happy with the entire JJ experience and would, of course, recommend them again.

My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

fair honest and respectful. They're not here to upsell you. They're here to improve your quality of…read morelife through heating ventilation and air-conditioning. They came out to fix my air-conditioning, which went out in the recent heat wave. It was a simple repair so they said no charge. This type of customer service is unheard of today's economy. I could think of at least one other service that would have tried to sell me a brand new system.

Time a time again this company comes surpass expectations. The office team is always responsive,…read moretakes pride in working with their customers. The technicians equally are fantastic. If you're look for a company that prides themselves on professionalism, great customer services and on-time service, AIS is the best. I purchased a new AC Unit and Mini split, as I felt so appreciated. Keep up the great work!! Can't beat the treatment and fantastic work!!!

I had my annual AC inspection done a couple of weeks ago had would give them a mixed rating. The…read moregood: techs were knowledgeable, provided a detailed report on many components, and provided a lot of information on my system. The bad: as part of the check-up, they provide recommendations. One of those recommendations was to replace the current control due to measurements being outside of manufacturer specs. When I took the same measurements on that same device, I got a different measurement that was well within the manufacturers spec. I had replaced this component just a year or two ago so I was surprised to learn it was already showing signs of aging. Needless to say, if I had followed the recommendations, I would have spent several hundred dollars on a part that didn't need replacing, at least according to my own measurements

Eugene Tom and Nick were Very professional in the heat pump installation work. The clean up and…read morepatch up work they did after were also reliable work. The space for future service, paint work and drywall patch up were also really neat.

Eugene T. and Tom did an excellent job replacing the gas furnace with an efficient and quiet heat…read morepump HVAC setup. Their work was top notch. They expertly crafted the custom air handler unit and installed all new ducting. They left the working areas cleaner than when they started. Eugene was keenly aware of cities' code complexities, and proactively addressed any potential issues to avoid inspection failures. The city inspection passed without issues. After completing the installation and testing, Eugene walked me through their work, explained how the new HVAC functions, setup and customization options, including the required maintenance and things to watch out for when transitioning between heating and cooling seasons. Shoutout to Russel for his responsiveness to my questions, thorough explanations and quick adjustments with quotes and scheduling as we worked to finalize the project. Fuse was a pleasure to hire as they also handled all the rebates, coordination with the city permits/inspections and HERS testing. Really happy with the outcome and overall cost of the project.

Responded right away, received a quote that was reasonably good and completed the job as promised…read more The system is quiet and very effective. Josh explained and demonstrated the system and answered my questions respectfully. Very good customer service throughout the process.

I had an exceptional experience with QC Guys, from purchasing the fan to the seamless installation…read moreprocess. The scheduling was effortless, with clear and consistent communication via email and text every step of the way. Messages like scheduling, notifying they were on their way, and text reminders for the appointment. Next level professionals. On installation day, Cody and his partner were professional and efficient. They promptly set up the work area, protected the surroundings, wore shoe covers, and clearly explained where the inlet would be placed to ensure we were happy with the aesthetic. They unpacked everything and went straight to work By the time I was done with chores in the backyard, they finished the job super duper fast, and when I returned inside, the fan was fully installed and working perfectly, exactly as I wanted. The fan quality is excellent with a brushless motor. Such a good value for efficiency and long life. The airflow throughout the house is awesome, cooling every room with fresh air while saving on electricity--a great value. I highly recommend QC Guys for their outstanding service and quality. True professionals.

I had to have the air ducts under my house replaced and since I had used Perfect Star for my new…read morefurnace and AC unit I decided to trust them with this big job. Emmanuel V., Gabe H. And Diego R. were awesome! Professional and clean. They kept me in the loop and made sure that I was satisfied with their work. I would hire them again in a heartbeat! Thanks again guys!!

This company is a scam. Do yourself a favor and go with another contractor you can trust who will…read morenot try to lie to you to get your business. I found this company based on all the wonderful Yelp reviews to tune up my old gas furnace- something I do every year before the winter season to ensure optimal maintenance. They came out and immediately refused to do the service citing possible asbestos tape. I asked how this was possible when the last 15 years I've gotten service and have even asked the contractors to do a visual inspection of my system. They weren't sure but said that another employee in the area can come look and give me an estimate for a new system. I thought this was shady and it turns out, I was 100% right. They came later that day and quoted me $26K for a new system not including subcontracting to get the asbestos removed (another $1500). I was told and shown pictures that there was evidence of the same tape inside the duct work. I was told I would get these pictures sent to me with along with the estimate but never received any of them. I got someone to come out and test a sample of said material for $100 which did come out positive for asbestos. However the only asbestos that presented any harm was the tape on the outside of the system. There was no asbestos inside but it was recommended that I do more expensive air testing since Perfect Star said I would not be able to use my heater without the asbestos getting released into the air. Not only was this stressful to hear right before the cold weather, but I was very concerned that over the last decade I had inadvertently put my whole families health in danger using this furnace. Meanwhile, Raymond Kinder texted me a few days later to find out if I was going to move forward with the new unit. I told him asbestos removal was my priority. His response via text was "if they remove asbestos, you will not be able to run that furnace as the gases will not be vented out properly." This was not true. After several weeks of not using my heater and exploring other options to deal with a pretend problem they created for me, I went with Air Quality Testing who charged $540 for an air test. $640 later along with having no use of my heater, I learned that there is no asbestos running through my air or ducts. Perfect Star literally lied to me in order to attempt to get me to drop nearly $30,000 on a new system. Stay away from this company! They do not deserve your business for lying to their customers.