Our hvac decided to give out right before another heat wave, and a year after our warranty expired... of course. My husband and I evaluated three vendors around the area in great detail and despite Chill coming out slightly more expensive than others, we felt they were the most thorough and comprehensive during the consultation (and the many follow-up questions I had). They were also able to squeeze us into their busy schedule so we could get AC before the heat wave! During installation, they ran into several challenges with placement of the new unit and some wiring that needed more attention. They worked through and around them to make everything work out in the end. I really appreciate their flexibility and expertise to navigate all the roadblocks without changing the scope of work. TIP: Measure the space where the unit is going to be placed and make sure the new unit will fit OR that you discuss this before the project starts. read more

Chill is a classic example of the type of business you should avoid. A repair guy (named Vik) came by to look at my AC system. He said the problem was the starter and said he could fix it for $460. While he was fixing it, I looked up the price of the part. It was $25. He was here for only 15 minutes. After the repairs, I asked him how much of the $460 was for parts and how much was for labor. He said about 50% for each. I then let him know that I found the part for $25. He responded that he doesn't buy the parts himself. So I paid $25 for parts and $435 for 15 minutes of work. Yes, I wish I had gone with another company. read more

Great service from Chill Heating and Air. The technicians arrived on time, diagnosed the issue quickly, and provided recommendations on how to proceed. We ended up with a new HVAC install as our previous unit was at the end of its life. They were professional, clean, and honest about what needed to be done. Will use again. read more

Chill Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

We had a great experience with Chill Heating and Cooling. First off, I had a total of four different companies give me a quote to replace our existing Furnace & A/C units. Chill was the second to arrive and give us an estimate. At first glance when comparing the numbers they gave me to that of the first company, they seemed way off and too cheap to be real. After getting more quotes, Chill remained the lowest price; however, the cost for some of the other companies came in somewhat close. Upon closer review of the contracts, the type of units offered by Chill were much better. A clear difference and made the price look even better! So we signed up and set our appointment up for the next week. We had to move the date since we felt the timing was terrible (expecting 90° weather when the following week was going to be 60°). They moved the appt with ease, even setting it for the following Monday -- on Memorial Day! This was something they offered and I jumped on it, since I was planning to work from home anyway that day. The day of the install went as expected. No issues arose; although, for the guys in the attic I think they would say they had to make some unplanned adjustments -- no complaints to myself or family. All three workers were extremely kind and respectful. They arrived at 9:20 AM and were out before 6:30 PM. Before starting work, they laid down tarps along the hallway (where the entrance to the attic is). They placed all of the old furnace/AC equipment out in front of the house, but cleaned it all up and packed it into their vehicles. They swept up most all of the leftover debris that fell from the attic space and gathered all of their tools. Upon exiting, one of the installers walked me through how to setup the Google Nest Thermostat. He was very patient and waited to ensure the system was fully functional before leaving (used a thermostat gun to read the temperature on one of the vents). read more

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Chill Heating and Cooling was extremely fast to respond to my inquiry over yelp and then came same day! My house was 80 degrees and climbing during a heat wave and Chill came to the rescue! Thank you Vik! read more

I never see a professional technician like them . I'm an electrical engineer and know and see how honest they are , kind polite . In our manufacturing they are the first HVAC technician to call. Trust them a lot. I highly recommend the team. read more

Chill Heating and Cooling - 10 minutes trouble shooting and found the problem. - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

Great service from Jack coming to help with an issue with our 1 year old Carrier furnace (that Chill installed). Comprehensive review to determine the cause was the emergency earthquake gas valve. These guys are great and highly recommend. read more

Chill Heating and Cooling - Carrier HVAC unit - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

I do not have enough good things to say about this group. They were responsive, efficient, and their price was excellent. I recently had them install a new AC 'mini split' and the work was done in two days, the place was left spotless and the workers were extremely pleasant. Jack was the best. read more

Great service today provided by Vik! Was able to quickly diagnose my heater issues. Initially said he would have to special order a part that would take a week but managed to find one same day and come back to take care it. Would highly recommend! read more

5 Star service and fassst! Great cost and value in the Bay Area! ************************

My central air conditioner stopped cooling. I didn't want my family to suffer in a hot house, so I started contacting the top rated companies that service my area. I called a few places and got AI bots taking the call and the response was "we have received your message and someone will contact you". I called Chill and got a live person! The person I spoke to got all of the trouble details name, address, etc. That was at approx 8:30am. The call window was 10am-noon. I was at work at the time, so in my stead my wife interacted with the tech. Vik showed up at my home at around 10am, diagnosed the problem quickly. He had the replacement part in his service truck, changed the capacitor and all was well again! Prompt courteous service!! Prices were very reasonable as well!! Having discovered a bad a/c unit at 2:30am and fixed at 11:00 the same morning is awesome!Thank you Chill!! read more

My A/C stopped working mid-morning on a very hot day. I called Chill and they arranged to have a tech visit late that afternoon. I watched him trace the problem. He started on the outside unit and it tested fine. Then he tested the insite unit and it tested fine. He then tested the thermostat (via bypass) and that was not the issue. The left the wire from the inside unit to the outside. He traced that and found a problem with it and resolved it. He also checked the temperature of the air coming out of the vents and it was very good. He only charged their minimum service call fee (great price) and I was back to a working AC during a hot spell here in Walnut Creek. read more

My technician was Igor. He showed up quickly during the middle of heat wave and explained step by step what he was doing to first diagnose the problem, then figure out the best solution. Unlike other HVAC tech's I spoke to at other companies who were quick to push multi-thousand dollar repairs, Igor recommended a step by step approach to fix the issue. He was very punctual, thorough, polite, and not in a rush. Highly recommend. read more

Punctual, efficient, and reasonable. Friendly, courteous knowledgeable.. Showed up on time and took care of the problem in a very timely manner. read more

Just moved to San Ramon and the AC in our new house was not working. Called Chill and they were super responsive. They came out the same day and looked over the system. There were a lot of issues. It looked like whoever installed or serviced the unit didn't know what they were doing. Chill offered to repair the unit, including recharging the system, but I was concerned that it would just be a waste of money since the AC would probably fail again soon. Chill then provided a couple of reasonable estimates to replace the AC and explained the pluses/minuses of each option. Decided to go ahead with a replacement. Chill scheduled the installation a couple of days later. They arrived on time and got it done as expected. The lead tech was very friendly and explained everything he found with the old system and what he was doing with the new install. Wherever we've lived we like to support local businesses. It was a good choice with Chill. read more

Prompt services and affordable. It is so easy to work with this team and Victor made the experience pleasant. Had Carrier HVAC downstairs broken, diagnosed promptly and had parts ready to go! read more

Quick service performed by viktor fixed air conditioning unit came out next day. Thank you!

We appreciate the quality and feedback we received from Victor. He was informative, professional, and willing to work with us towards our AC issues. read more

We had an issue with our thermostat and they were able to send someone on the same day to help troubleshoot the issue. Slava was very nice, professional and knowledgeable about the HVAC system. We had a new thermostat installed and now everything works again. Thank you so much for your help! read more

Great service from Chill! Vik quickly assessed our air conditioning issue & fixed it. Pricing was fair too. I am very happy with their service & I highly recommend them! read more

Vik was absolutely awesome!! Came within 2 days and came to fix the problem immediately. Couldn't have asked for a better service. Thank you!! read more

Enjoyed working with this team and Alex to fix my AC drain pipe. They gave me multiple options of how to manage and I appreciated their support in getting this remediated quickly! read more

We had an issue with our commercial refrigerator not cooling. And before that happened, we were never been able to control the temperature on that fridge... it would get too cold. Vik came out to see us within 2 business days, found the issue and ordered replacement parts. Once those parts arrived, we scheduled time for him to come out asap to do the repair. The total cost was within what he initially quote. Vik was great to work with, and his operations manager was helpful in getting things scheduled. Would definitely work with them again! read more

Great story about this company and Jack in particular. We were having a Mistubishi system installed last year when the company we had contracted the job with went out of business. A quick call to Jack and he was able to identify the remaining work and quickly got us on the schedule. Within a few days of the estimate our project was complete even though Chill found various issues with the previously installed equipment. I unreservedly recommend Chill for your HVAC needs. read more

Chill Heating and Cooling - AC unit - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

Excellent service, courtesy and price! Vik gave me advice on exhaust routing and hardware for my clothes dryer Ive hired them twice. I am very satisfied read more

Chill Heating and Cooling solved our more than year-old HVAC problems in short order. Within a few days of first contact, we had an estimate and the job was finished in less than two days. Their team was on time, efficient and professional. I would recommend them to anyone seeking to repair or upgrade their existing HVAC system. You will not be disappointed. read more

I think Chill Heating & Cooling (Chill HVAC& Refrigeration) is a very dis honest and unreliable business. My experience with them was very negative. As they are doing a price gouging which I believe it to be against the law. Based on the reviews here, I contacted them to provide me with an estimate to replace my old furnace. Kevin Sent me the estimate on March 4th. We had a few emails and texts back and forth which took Kevin a few days to respond and provide information about the installations and details of the new furnace. I approved the installation on March 12th which was only 8 days after the estimate was provided. To my surprise and without any explanation, he raised the price by $3700 for exactly the same furnace and exact same installation. I was astonished and very disappointed because his explanation was that the price increase was due to "new politic of our government" which I absolutely do not believe because a few days before, he texted and said that they had a few of the these furnace in stock and they could install it as soon as I approve the project. See attached texts from Kevin. I consider this business very dishonest and their sudden and dramatic price increase as Price Gouging, which as far as I know, is an illegal practice. read more

Chill Heating and Cooling - Text from Kevin indicating that they had this furnace in Stock on March 8th. - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

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Wonderful service!!! I called late Thursday and was able to schedule for the next day, Friday, to come over to help me with my refrigerator. Our refrigerator had a broken/stuck fan and Kevin had the part available and was able to fix it within one hour! Yay! Very reasonable! Way better than buying a brand new refrigerator. Kevin is very knowledgeable and was able to explain and show everything to me. Thank you, Kevin! When he finished, I asked him about my 24 year old dishwasher that came with our house when we moved in. (We stopped using it about 15 years ago.) I was afraid to use it because it had not been used for that many years. The reason we stopped using it was because the dishwasher was still leaving detergent marks all over the dishes. Anyway, he checked it out and we turned on the dishwater to make sure there were no leaks. It running now! Yay! Thank you, Kevin! read more

Chill Heating and Cooling - Kevin inspected the fan in the freezer. - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

During a heat wave in Brentwood, our 15 month new AC system stopped blowing cold air. I placed a service call with First American Home warranty and were assigned another company with a 1 star on Google. Went back to request a different company, they assigned Chill. Even on a Sunday, I received a text notification to advise of an appointment. The day before the appointment I received a text message to confirm. On the day of the appointment, I received another confirmation advising of Sam's visit. And one final text when he was nearby. Excellent coordination and communication! Sam fully diagnosed our system and provided assurance that our system is good and operating well. He provided a card for us to contact should we have any follow up issues. Great service and professional response. read more

Chill Heating and Cooling - Professional company with excellent communication, highly recommend! - Heating & Air Conditioning/HVAC Near Me - San Ramon, California

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Our AC unit went down. Within 24 hours, Chill was able to come out, take a look at the unit and did not recommend expensive replacements and checked everything out. Our unit is functioning perfectly now I cannot say enough about the high level of service we had, which is rare to find now. They were even early. read more

Prompt response and same day service on a Sunday! Punctual, professional and friendly technician named Viktor repaired our refrigerator quickly and left the kitchen with no trace of dirt. I really appreciate that this company offers same day service. Most places do not. They stand by their work and give a 6 month warranty on repairs. I will definitely contact Chill Heating and Cooling if I ever need services again but hopefully I won't have to. read more

We called them yesterday afternoon and they sent a technician in less than 24 hours. Andy checked the leaky AC unit. He unclogged the pipe and ran several tests to ensure that it was working properly. He explained the issues and solution thoroughly. He was also cautious in ensuring that the landlord gave permission to work on the AC unit. read more

I have a Samsung refrigerator with a water & ice dispenser on the door. The water dispenser stopped working one day and for the life of me, I couldn't figure out what happened. I made an appointment with Techno HVAC & Refrigeration (aka Chill HVAC & Refrigeration) and Kevin showed up as scheduled. He assessed the situation thoroughly and explained the problem and his troubleshooting steps. It turned out there was a clog in the water line. Once Kevin replaced a portion of the water line, the dispenser worked again. Kevin was courteous, professional and the service was great. read more

Andy came to our house to diagnose the AC. He did a fantastic job of explaining what the issue was and what options I had. Very helpful and thorough. read more

I was so amazed with this company. Star guy Kevin, really knew his stuff. I was surprised he was honest about checking our unit out. Today we can recommend him and this company to start your process. Service requested was educational and informative. Out of all the calls, this company is far more affordable to come out, Prices Change: other companies quoted 140 just for a look; includes companies , Walnut Creek, Pleasant Hill, Concord, and Martinez. read more

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Excellent thorough service. Very professional. Also made future recommendations. Thank you so much

Fast response. Very reasonable price. Addressed the issue I called about but also let me know about a couple other potential issues that I may want to address in the spring/summer. read more

We reached out to Chill Heating and Cooling about our ice and water not working in our refrigerator. They came out in late August and spent 5 min looking at our refrigerator and confirmed it was not working. They mentioned that it would be pricy to fix and they would get a quote to us. We were charged over $90 for this 5 min visit where the technician confirmed what I had already confirmed... the unit was broken. We reached out via email and by phone multiple times (6 times all together), where we were told that a quote would be over to us within the day. It has now been over 6 weeks and we have not received a quote. We feel very scammed by this company that we were charged over $90 for them to spend little time confirming what we already confirmed on our own and no follow up after. I would give them 0 stars if it was an option. read more

Andy was super friendly and professional. Him and his team came and did an amazing job! Once a crane was provided given our AC unit was located on top of the roof, the AC is now working a lot better than it was before. I would definitely recommend Chill HVAC! read more

They came out quick to assess the issue. After the replacement parts came in, they quickly scheduled to go back to do the work. Once they came to do the work, they were able to replace to faulty board and also the gasket that came loose. Great workmanship. Would definitely reach out if you're looking to repair your refrigerator. read more

Chill Heating and Cooling - Controller board - Heating & Air Conditioning/HVAC Near Me - San Ramon, California