Are you kidding me? I didn't think they made service people like this anymore. Was I wrong. Mark Gress and his company proved me wrong. On a recommendation from a friend, I called Gress Heating and Air at 11:25 A.M. ; Mark called me back at 12:23; was at my house at 3:00; fixed the problem in about 45 min; and charged me about 1/2 what I expected. He was cheerful; knowledgeable and extremely competent. Furthermore, he explained everything he was doing and, what my expectations should be with my 25 yr old system. He is my 'new' go to HVAC guy. read more

Wow! Just Wow!! I cannot recommend Mark and Gress Heating and Air strongly enough. Despite a few unexpected curveballs (huge challenges) Mark was undeterred in his mission to fix our system and frankly, take care of our family. He clearly loves his job and takes tremendous pride in his work. Amazingly, his quoted and final price were well below one of the big name companies. Thank you Mark!! read more

Friendly, punctual, detailed and affordable! Was willing to go up on my hot two-story roof in the summer. Thank you, Mark!

Based on all the good reviews. I called Mark for repair broken AC in my rental property. He respond back pretty quickly and he went to see the machine and he told me that he would send me an email with detailed estimates. However, I never received any updates or emails. And I called and texted him with messages, he never reply. Very disappointed with his trustworthiness. read more

My 30+ year old furnace went out right after Christmas and I called Gress for an estimate to replace. Mark (the owner) came out the same day and I decided to also replace my old A/C (20+ yrs old) and water heater at the same time. Mark and his brother Matt returned the following week and did an excellent job replacing everything (new Rheem furnace, Rheem A/C, and Bradford White water heater) to include pipes, hoses, and fittings so that everything was within code. They also got the Dublin bldg permits ($500), and had the air ducts tested. Total for all this was about $9,000 - a great price! read more

Gress Heating & Air - New Rheem RA14 - Heating & Air Conditioning/HVAC Near Me - Livermore, California

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Our furnace suddenly started blowing cold air one morning. I got Mark's name from a coworker who recently used him so I gave him a call. I told him what was going on and he first asked if the filter has been changed as that could cause the problem. That wasn't the issue so he came out several hours later. He looked at the furnace and found several items that needed cleaning and then we had warm air coming out again. Took about 30 minutes and his charge was very reasonable. Will definitely call Mark when needed again. read more

Mark just finished a repair on 2 of my 20 year old heaters. Another company could not figure out the issue after a few visits. He really knows his stuff. He explained everything thoroughly and quickly finished the job. He will be the only one taking care of our HVAC systems going forward. Thank you! read more

Mark has fixed our A/C unit at two different homes. He is knowledgeable and trustworthy. He is my go to and I'm thankful to have found him.

Mark has helped us out twice with our AC, It always goes out when it is the hottest-what's up with that? Mark is great because he works with you, he is professional, timely and knows his stuff. I can't tell u how many times I call a business and do not get a call back. I appreciate His work ethic and depth of knowledge! U can't go wrong with Mark! Call him today! read more

I wrote an initial review but have since decided to change it. The work was fine. It's what you would expect for a simple AC issue. But when Mark says he would knock off $20 for me to write a good review on Yelp, well that's not cool. I bought in, but I had to edit my review after a few months because my integrity won over. It felt strange to me to have an HVAC guy come to your house wearing slick shades and talking about additional things that needed to be replaced, well you can be the judge of that. I would have given him a good review without having to be asked to do so. Nothing he did could not have been accomplished by another company. I'd also like to add to TW who questioned my integrity for "going back on my word" by not giving him a good review when I agreed to. The point was he asked for it. If you're an honest business man, you should not have to do that. You're work should speak for itself. In all of my other good reviews, the customer service prompted the result. My reviews are honest and I intend to keep them that way when we all know some are helping friends and family by padding certain sites with fake reviews. You did more harm by questioning my review. Have integrity yourself like most businesses and accept it and many even apologized and tried to make right when they offered less than stellar customer service. And to comment on my review under the guise of sending it as a "Compliment" lacks integrity as well. read more

Disclosure: Although I meet with Mark, thoroughly reviewed our failed Air Conditioner on site, and wanted to move forward with him, my landlord had "his guy" that he insisted on using. That being said, I appreciated every element of Mark and Gress Heating & Air: - Prompt - Courteous - Fair Pricing - Strong Warranty - Knowledgeable and Competent - Thorough - Flexible - Personable and Genuine When we move into our own home this summer, I can promise you Mark will be our go-to guy with any and all Heating & Air issues. read more

Made an appointment with Mark to check my system prior to full a/c season and I was new to this home. Mark came out the next day on time and checked system. Provided written report that system was in good running order. Provided some important items that I should do like keeping filters changed frequently & clean. Answered a bunch of questions I had with straight forwarded answers: I like that. Don't wait to have your system checked out when it's 90 degrees outside. read more

Update - as luck would have it, my air conditioner died this month. When Mark came out last year, he indicated that at 12 years old, the system was nearing end of life. When the air conditioner died, I assumed the worst and that the entire system would need to be replaced. I called Mark and he came out and fixed my compressor with a hard start kit at a very reasonable price. Highly recommended! read more

I found Gress Heating & Air on Yelp! and was very impressed with the great reviews. My AC was on the fritz, and with 100+ degree weather coming in, I was very anxious to get it fixed quickly, so I gave Mark a call. As soon as I told him what the AC was doing, he knew exactly what was wrong, replaced the parts, and I was back up and running in 30 minutes! The AC is running even better than it was before! Mark is extremely knowledgable, and his pricing is very fair. While he was replacing the part, he found a few small caps that had never been put in place like they should have when the unit was installed, so he replaced them at no charge. He explained everything he was doing, and you can tell he knows his stuff! I HIGHLY recommend Mark for all your AC and heating service needs! read more

I thought our furnace had a major issue when suddenly heat won't come out at all. After doing as much research and reading the manual, I narrowed it to a limit circuit lockout due to the code errors from a light flashing, and a dirty air filter. I replaced the filter and after 3 hours of it running, it still wouldn't reset per the manual. Figuring there is no further instruction of what I can do, I called Mark to try and schedule an appointment. He was very helpful asking me what the issue first and offering some minor troubleshooting to see if there is something that can be done without him coming out. He even guided me in finding the reset switch and said these things can go bad if multiple resets keep happening. Voila, the burners started firing after. My past experience and past living area is that vendors do not usually go this extra mile. They'll just schedule an appointment to fix. But Mark was different in that he's so customer friendly. He asked me to check a few things after realizing the furnace is actually still pretty new, and maybe a simple manual reset would do the trick. And that did the trick! (reset not clearly mentioned in manual) I'm still new in the area and Mark is now #1 on my call list for HVAC. My little son will have heat in the his bedroom and playroom without having to lug a portable heater around. Such customer service is fairly exceptional these days and this is why Mark has such great reviews, including this one. read more

Mark came out on Thanksgiving Day when others have not returned our call to this day. He did not have the parts to fix the furnace so left us some space heaters to make sure we had a warm house for the holiday. He was back around first thing to repair the furnace. Mark went above and beyond to help us out Great experience and would use Gress again. read more

Our old heating unit was acting up, so I jumped on Yelp to look for a repair company. Gress Heating & Air impressed me with their consistently good ratings, so I decided to give them a call. Boy, I'm sure glad I did. Mark was prompt, very friendly and super knowledgeable! He had our old heating unit up and running in no time at all. He was also able to give us an extremely reasonable quote on a new heating setup. From now on, we will always turn to Gress Heating & Air for all our HVAC needs. Thanks Mark! read more

I called this AM for a furnace tune-up and cleaning before the cold weather. Mark was able to fit me in at noon. He gave me a 10 minute text prior to arrival and was here right on time. The tune-up and cleaning was fast and he even changed the batteries in my thermostat. He is keeping my aging furnace working well and I appreciate his honesty and workmanship. I plan to have him back to check my A/C when the weather is warmer. read more

I can't really expand on what others have said here. Mark does great work, is reliable, and trustworthy. Our entire family uses him for all our heating and air needs. read more

I called to set up an appointment and even though we couldn't settle on a date, they are booked solid until July 4th, Dave was awesome. Gave me great advice and put me in touch with some other repair techs. read more

Livermore hitting 105 degrees two days in a row...and I expect to get a service guy to my house? Probably 100 hundred other people asking... apparently it was only 50. Mark still was able to come out and check out my upstairs AC unit that had decided now was the time to let go, the day after I called him. He quickly diagnosed the issue as the capacitor since both fan and cooling not going in the unit. While he was here he also checked the capacitor on the other AC unit we have, and made sure freon wasn't leaking. Excellent experience...will use for all future HVAC needs. read more

Our heater was not working and it had been cold the past few weeks. The owner Mark came and was able to diagnose and fix the problem in less than 10 minutes! And his rate is reasonable. read more

My wife got an estimate for repairing a noisy heater. Before shelling out the money I wanted to get a second quote. I just picked the contractor with the highest Yelp review and found Gress Heating. Glad I did. Mark called back quickly, and was able to come out to look/quote. Cost to do the same part replacement was 1/3 of the original quote. He scheduled and completed the work within a couple of days. The other repair company was heavily pushing us to replace the heater, which would have been several thousand dollars for them. Mark was honest about the life expectancy of the main unit and the key parts. We should get another 5+ years out of ours for a couple hundred we paid Mark for repairs. 5 stars. Quality vendor. read more

Mark is a very professional repairman. He was recommended to me by a friend, and the friends recommendation was good. Before I got ahold of Mark I had gotten a quote to repair the circuit board in the heater for $900. I thought that was too expensive and gave Mark a call and he came out right away and did it for $550 ( I have an old heater, newer ones are cheaper). He is honest and very responsive to phone calls and responded quickly when I called. He is very personable and helped me while I was working on my car as well. Prices are reasonable as well. From now on I will recommend Mark to anyone who needs HVAC work done. read more

Our problem was simple but scary especially because I have MS and my AC is really important. Forever our go to company. Trustworthy and very professional! read more

I can't say enough about Mark Gress. Came to our house, analyzed our system for free. Found current heat/air system was meant for a house half our size. He installed our system promptly, took care of pulling permit and we were back online in two days. He is clean, neat and follows through. read more

Wow, Mark did great, thorough work in a brief period of time. He repaired and serviced my AC units and checked everything. He advised that he was making a repair on a leak in one of the pipes that would likely hold, but may not. If unit needed to be replaced in a short period of time, the repair would be deducted from a new unit cost. He did not go right for the new unit!!! Thanks, Mark, you're a real swell guy and easy to work with. read more

Awesome!!! I wanted to install a blower fan on my fireplace to cut heating costs this winter. After doing a lot of research, it seemed it was simple enough for me to do it myself, except for one problem...the fireplace wouldn't light up. So I called around for costs and everyone wanted to charge me double, once for the maintenance and once for the install. Well, Mark Gress to the rescue. He came out, hooked up the fan and cleaned out the cobwebs (literally!) and voila! all is good. And he only charged me for a simple service call. Overall, I saved about $75 by using Gress H&A versus the other places I spoke with. Mark was very nice, knowledgeable and will definitely be getting my repeat business as well as referrals to friends!! Top notch work!! read more

After my heater wouldn't turn on and the season started getting cooler I called Mark. He was able to be at my house within 10 minutes!! He fixed my heater after another 10 minutes by replacing a simple part and we were both on our way. It has been working since and I would definitely call him again and recommend him to friends & family. read more

I've had a few HVAC companies take a look at my furnace. Every time they come out, figure out whats wrong and replace the part. But NONE of them could figure out why my parts kept failing!!!! That is until Mark took a look at it. As usual he replaced the parts and correctly diagnosed the underlying issue in my Heating system. He recommended a work-around until we could do a more permanent fix. His prices are all inclusive. So when he quotes $XX, that covers the parts and labor. He even called a few days after to make sure everything was working properly! Take a look at his other reviews. Especially Calvin H. The 5 reasons he has are the same I'll continue to use Mark for our HVAC needs. read more

I can't say enough great things about Mark and Matt. I called a few places the day after Memorial Day expecting everyone to be busy and not return calls but Mark returned my call within the hour and we set up an appointment 2 hrs later to get an estimate on a new HVAC for the home. Mark and Matt even showed up early which usually does not happen these days. Got an estimate and scheduled install later that week. Gress Heating and Air showed up on the scheduled day and install went smoothly. Their work is clean and neat and I wouldn't use anybody else now that I found Gress heating and Air. Very knowledgable and honest and the best part is you get the owner of the company working, so you know the quality is there. Mark and Matt are awesome. I highly recommend Gress Heating and Air for all of your HVAC issues. 06/03/2016 read more

Mark Gress just serviced my gas fireplace. He is professional, courteous, personable, (he even put booties on his feet)! Mark repaired my fireplace in a timely manner and even suggested ways we can get more out of the unit. My husband and I are very pleased and will recommend Gress Heating & Air to all of our friends and associates. His rate was very reasonable and fair. He even did a walk through to check on our air unit in the attic for no extra charge. We give Gress two thumbs up for the outstanding service! read more

Hi Tri Valley Yelpers... Just had Mark Gress out to take a look at our AC unit, which quit working this week in the near-100 degree weather. Called yesterday afternoon, he was out here this morning--ON TIME--assessed the problem and for under $200 we were done. He also took the time to run tests and explain routine maintenance. I am a big fan of small businesses, because unlike many other service-oriented companies, they are not trying to rack up prices in order to get a commission. Mark came very highly recommended by our realtor, and we would definitely use him again. He is very knowledgeable about solar too and we will be giving him a call if we decide to go that route... read more

Mark is wonderful - he helped us in a pinch, is extremely honest and saved us money! I will definitely use him for any follow up AC needs and highly recommend him to anyone else! THANKS Mark! read more

Mark was fair, knowledgeable, and his price was reasonable. I worried about having replace my entire AC unit when I failed last week. Mark came over next day and was able to diagnose the issue and fixed it within 30 mins. I recommend Gress Heating and Air. read more

Our AC was not working just as the weather started getting hot. After a couple unproductive visits from another company, I was told we had a major freon leak and it was in the walls. I called Mark for a second opinion and he was able to locate the leak in the attic. Mark triple checked to make sure that was indeed the leak and now we have cool blowing AC. Mark is a very honest guy that explained everything he was doing. I couldn't recommend him more. read more

Benny was an excellent service technician. Extremely honest and knowledgeable. He came to give me a diagnosis on my broken refridgerator which was not dispensing water properly. He had a very friendly attitude and did not try to rip me off. If you need any appliance repair I highly recommend requesting Benny for service! read more

Found Gress right here on Yelp and since word of mouth is the best reference, I gave it a shot. I wasn't disappointed. Mark came right over, diagnosed my problem and even went to the extent to provide me with maintenance tips for my furnaces. I'd recommend Gress to everyone! read more

We called Gress Heating and Air for a problrm we were having with our Heating and Air conditioning system. Mark was able to diagnose the issues and offer alternative fixes to the problems. After insuring that the system was still in good operating condition he implemented the repairs for less than the original estimate and in less time than originally estimated. All appointments were kept on time as promised. We will certainly use Mark in the future for all future hvac needs. Web & Linda read more

Our air conditioner went out today and I called three people. Mark called back within 30 minutes. He helped diagnose it over the phone with my husband. He really does love what he does. He cares about his clients. I would recommend him to anyone looking for fast, experienced service. Thanks Mark! Lori read more