Sean replied through the Yelp app within minutes and was super flexible with my schedule, even when…read morewe ended up running late the day of. The tech worked quickly, figured out the issue, and got our AC running again. He also gave us helpful recommendations on how to keep it running better and let us know roughly how much life some of our other systems may have left so our fam can plan ahead. This was such a relief after the last company we used had to come back 3 different times to fix an issue. We'll def ONLY be using Councell for any future AC needs.

If you want the very BEST call Sean! Hands down the best quality, best service, best in town and…read moreall around. Sean has been part of our community his entire life and his company is built from the ground up with his name on the title. Thank you, Sean for taking care of all of our heating and air needs. You and your crew are the best!

Didn't show up or call for our scheduled appointment…read more Their loss as we're looking for a reputable company to replace our 2 HVACs with 2 new systems including 2 heat pumps.

My experience was pretty much like Brittany N's. They may or may not be skilled installers and…read morerepair people, but if they fail to follow up on the small stuff, when they don't try to make things right, I'm sure not going to consider hiring them for our new system. And they undoubtedly overcharged us for what work they did.

We had our AC stop cooling in the middle of a hot day, and with two young kids and a dog at home,…read morewe were pretty stressed. Keon Garcia came out and did an outstanding job. What I appreciated most was that he didn't just start replacing parts. He thoroughly diagnosed the system, explained what he was testing, and walked me through the results. He showed me that the capacitor was testing low, the contactor was worn and pitted, and even performed a megger test on the compressor to verify it was still healthy. After the repairs, he confirmed everything was working properly by showing me the compressor amperage had dropped back to normal and that the system had an 18-degree temperature split. Keon was patient with all of my questions and never made me feel rushed. He explained the pros and cons of the recommended repairs, including the hard-start kit, so I could make an informed decision instead of feeling pressured. I really appreciated his transparency and professionalism. By the time he was done, our AC was cooling properly again, and he even worked with us on the final price. If you're looking for an HVAC technician who is knowledgeable, honest, thorough, and takes the time to educate his customers, I highly recommend Keon Garcia. Thanks again for getting our family cool again!

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

Energy Solutions was great! They were very professional and very honest. I called them to look into…read moremy mom's air conditioner because she mentioned she had very low flow on some rooms of her home even though the AC system was completely replaced including the air ducts a few years ago (by another company). Their technician came out and found that my mom's air vents were these wooden type slats and were simply closed causing no flow on the rooms. He was honest and confirmed to me that's all it was. He opened them up and he even replaced a missing air filter from the air intake and didn't charge us extra for it. I appreciate Energy Solutions for being honest, friendly and thorough. I even received pictures of the areas he inspected. I would definitely recommend Energy Solutions!

Dan of Energy Solutions installed our current HVAC system almost 6 years ago to the day, and it had…read morebeen working flawlessly ever since. The other day it wouldn't power up, so I contacted them to come out and have a look at it. Jordan showed up right away, and after diagnosing the issue, discovered that the motherboard was the culprit. He replaced it under warranty, and we have heat again! Thanks Jordan, you're the best! An absolute top-notch company, with stellar employees that stand behind what they sell and install. What more can you ask for?

Isaiah was a great help. He did a wonderful job and took care of all my needs. He cleaned…read moreeverything after he was done. He and cool supervisor where great his name was John tan M. I'd call on them in future.

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

We loved the experience from start to finish!…read more Sam helped us understand the different units of work that needed to get done. He was thorough, even recording videos of his initial inspection so that we had a record. I especially appreciated that he called out Alameda regulations that were going to change in 2029 (this informed our decision to go with a heat pump now) On the day of the installation, we had an amazing experience working with Sam, Benny, Jesus, and Jorge. They were always very thoughtful and polite. Anything that might deviate from the original quote, they would give us a headsup. For example, they noticed that one of the pipes looked missing from the outlet in the yard, and that they would just charge us for parts if they needed to go out to buy a pipe and install it. Fortunately, the pipe was just hidden. They even went out of their way to help us fix one of our broken stairway steps. It was an incredibly smooth process, and we LOVE how quiet the heat pump is. (It's so quiet, we weren't sure if it was working!) My wife and I highly recommend them!

So yet again, Smart Heating and Air Conditioning came through and took great care of us again as…read morealways, this time even on a holiday... the owner, Mike, himself, even. Mike's just about the nicest, good-hearted, above-board, honest, high-integrity person you could ever hope to interact with and do business with! He and his company has always done high-quality, honest work and taken such great care of us. I could not be more grateful and thankful! They also offer a fantastic warranty and stand behind their work, and today was testament to that. It was a small issue to fix, but without it, the system would have been down on a pretty hot day with no breeze forecast tonight. Thank you so much Mike, it genuinely feels great to help support great businesses like yours!

We are once again extremely pleased by Elite Comfort Systems. They are a top quality service Air…read moreand Heating company. This recent visit was a warranty service call and the response, service, workmanship and expertise always exceptional !!! Thank you to our technicians "Ossie" and "Anthony" for their professionalism, explanations, quality work and testing to ensure a good outcome. Thank you Vic, Ossie, Anthony and the Elite team. Stacy & Robert Miller

I was a new homeowner in 2022 when Vic (the owner) and his company, Elite Comfort Systems, saved my…read morefamily (including the feline members) from sweltering in 100+F degree weather by diagnosing and repairing my air conditioner. Since then, they've serviced the almost 22 year old system at my home, nursing it along. With each semi-annual "check-up" service, they advised me on what I needed to do, and what could wait. When funds were tight, they suggested stopgaps to help. Because of this history, when Alex showed me that my heater was leeching carbon monoxide into my home, I knew I could trust him. While I waited for my appointment, I was provided with space heaters gratis. This IS an independently owned business, and they treat customers like family. Ozzy (Osvaldo) and Anthony installed a new heat pump and air conditioner for me last week. They were at my home three days. Not only were they professional, friendly, and polite, they were also respectful of my home--taking time EVERY day to cover my carpeted areas, covering their boots as they came into and exited the house, and cleaning up any installation debris before they left each day. Ozzy and Anthony discovered that a part of the original system was not going to work as efficiently with the new system (the dampers) given the difference in the size. Ozzy explained the difference to me, noted the cost, and the pros and cons. He didn't pressure me to upgrade the items but he made sure I had enough information to make a decision. At the end of the installation, Ozzy took the time to show me how to use the new digital thermostat controls and gave me tips on how to use the system economically. He provided me information on how to follow up if there were ever any problems. Just like other times, Vic called a few days later to see how things were going (I missed the call, but still...so so kind and thoughtful). It's a lot of money to replace your entire HVAC system, no matter which company you use, but hiring one where you know you can trust the company. Simply put, you'll never have worries about trusting Elite Comfort Systems.

I thought I left a review already, but upon returning here, it seems to have either disappeared or…read moremy memory is bad. The reason I'm here is part of my review... Last Fall (or was it the year before?) our furnace stopped working, and I called Cali HVAC for service. They sent Oleg fairly quickly, and he did a good job repairing it; in fact, he proved himself to be very conscientious when, after replacing a circuit board that fixed the problem, he didn't like the way one part on the board was oriented, so he came back and replaced that board with a different one that fit better. He could have left it as is, since it was working, and I probably never would have known. In addition to fixing the problem pretty quickly, Oleg was also very informative and polite, answering all questions with patience and no attitudes. So, now I have moved into a new house, and even though the HVAC works, I want to have them check it out, and hopefully educate me about filters to use, what maintenance it might need, and how to make it quieter.

We had our old HVAC system replaced. Oleg was very helpful working with me to decide what system…read morefit our needs. Cali gave us the best price. They set up the new system on time with no problems. I highly recommend Cali.