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    B&R Movers

    4.6 (9 reviews)
    Open 9:00 am - 5:00 pm

    Services - B&R Movers

    In-state moving

    Packing

    Packing supply sales

    1 More Service

    Unpacking

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    1 year ago

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    Anthony F.

    Thank you, Jan. It was a pleasure working with you. Good luck;)

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    3 years ago

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    Anthony F.

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    Stuf Storage

    Stuf Storage

    (9 reviews)

    Carthay

    If I could give zero stars, I would. This storage company has the worst customer service I've ever…read moredealt with. Rude, dismissive, and totally unprofessional. I guess I missed a single payment for the FIRST time. I was on auto-pay, so there really shouldn't have been any reason my payment was missed. It was clearly a system error or oversight on their end because when I went into their dashboard and clicked "retry payment" with the card on file, it processed just fine. I wasn't even notified of the missed payment until after their supposed "grace period" had passed -- and that's when the mess started. They sent an email explicitly stating that no late fee would be applied if I paid that day. I paid that day. They charged me anyway and then claimed the cutoff was actually the day before. When I asked why they sent out a misleading email, I didn't ask for a refund -- just a basic explanation. Instead, I got snarky, defensive replies via text. No accountability at all. To make it worse, they claimed they couldn't do anything unless I proved the date and time of the email they themselves sent -- as if I was making it up. Insulting, especially since I wasn't even asking for a refund, just clarity. After I forwarded the exact email back to them, clearly showing the timestamp and wording, their response was basically, "Yeah, it says that... but too bad." Only then did they suddenly produce a log of emails -- including the one they claimed I had to prove -- and introduced a completely new explanation about a "cutoff date" and failed payment attempts that had never been mentioned before. They just kept shifting the story instead of owning the mistake. The facility is just as bad. I'm at the one in mid-city, off Wilshire. Their app never works for building access. I couldn't even get into my unit for three weeks because their lock was broken, and since there's no one on site, I had no way of getting in. When I finally reached someone, they acted like I should be understanding because "they were working on it." but couldn't give me a date it would be fix and you better believe I was still paying with no access. But when it's their turn to be flexible -- not a chance. The building isn't weather-tight (yes, despite it being inside an office building! it's still musty), and the locks barely function. Moving in or out takes forever because there's one elevator for at least a dozen floors and you have to share it. It makes moving in extremely difficult and time consuming. Bottom line: they make mistakes, gaslight you when you call it out, and treat customers like a burden. Store your things literally anywhere else. Don't let their move in pricing specials bait you.

    Terrible! I was given an appointment day to view the location. I took the day off work and then was…read moretold the day was no available anymore. So I said its fine I will just go to another place. 3 weeks later im sent a move in day text. I called and said I never saw the property, nor do I have the address so how Can I be moving in. I told the representative I would just rather cancel. Now a month later I am charged 90 dollars and sent messages to move in my stuff. I already found a new storage location. I have been calling to be reimbursed and they all keep giving me the run around. Scam

    SecureSpace Self Storage Downtown Los Angeles - SecureSpace Self Storage in Downtown Los Angeles, CA

    SecureSpace Self Storage Downtown Los Angeles

    (33 reviews)

    Downtown

    I'm currently renting a couple of units here, and the manager, Shekima, has been absolutely amazing…read moreevery single time -- super friendly, professional, and always eager to help. This SecureSpace location truly lives up to its name: it feels secure... it's also clean, newish, and very well maintained. So far, everything has been excellent. Five stars and two thumbs up!

    This is the worst storage unit to have. DO NOT RENT HERE!!!! I made the mistake and did . Here are…read morethe reasons: 1. It is cheap to start but once your things are settled after the first month, the bill goes up to over 200, I believe 230-250. 2. Managers do not help you and neither does the call center. They will tell you the wrong information such as: you can pay to leave then they will auction your things off while increasing your bill. 3. It's downtown. Homeless people everywhere. Elevator always broken. 4. Not enough moving carts . 5. Again, the people who work here do not know anything... from the call center to the employees in the office. They are always losing people because of how unorganized and how terrible this company truly is. I strongly advise not renting. I wish I knew this information before renting but just trust me when I say do your research first any storage unit. Now I understand the importance of a good storage unit and if you are here, get your things out asap! I attached a photo so you can see clearly I'm not the only one who things secure space is running a massive fraud to scam people. Be advised .

    B&R Movers - movers - Updated May 2026

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