They came to our house to help with a flat tire. Very fast, great service and on-phone rep was awesome. Pricing is good and I would recommend this place for sure! read more

The thing about tow trucks is... they're free advertising. Coincidentally, they're also a way to make it easy to write a review due to Wreckless driving. For more than 10 miles a tow truck was on right on the bumper of every car that was in front of it. Once we got to the freeway, they overtook me as quickly as they could to get to the fast lane and was again met by a car not going fast enough for them. I was going 80 and they were easily separating from me and the car they forced to move over, so do the math of how fast they were driving. Spend your money how you'd like but I wouldn't give money to a company that puts other drivers on the road at risk. read more

Untrustworthy. They committed to picking up my disabled car. They said they were too busy to do it the day I contacted them, but said they could tow it the following day. I emailed them the details they asked for. The next day I called back and was told they are unwilling to do it because they don't wan't their truck too far from their shop. Don't trust these people or what Gonzalo tells you because they do not keep their word. Do yourself a favor and save time by contacting a different tow company. read more

Darren at the office, Aries and Yager with the tow were great! We wanted to move a classic car (typical "classic" = not running, no brakes, unregistered) from one garage to another to complete the restoration. Darren researched both locations and sent not one but two different trucks to the pick up location in Orinda. Yager and Aires were patient with us discussing options, Aires got it done! Thank you! read more

B&D Towing - Drop off in Montclair - Towing Near Me - Lafayette, California

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The customer service, response time and professionalism of this company deserve an A+. I called two other companies and B&D, by far, had the best price. They were there within 15 minutes and the driver was so very nice. I had a really positive experience and wanted to share that. read more

I called these guys for a tow from about 5 miles from their shop. They said they could pick Me up in 30 minutes. When I called them back after waiting an hour they said they had another call that was more important and I'd need to wait another half hour. The. I called them again after waiting another 45 minutes. They never called me to let me know that they were running massively late. These guys have terrible service. With many other options go somewhere else. read more

Needed help quick as we broke down in the turning lane to Moraga Rd off of Mt. Diablo Blvd. We needed a flatbed bed truck to pick up the vehicle and an experienced tow truck professional to get this job done and not damage the vehicle. THE BEST tow professional ever! Thank you driver 203 (I hope I am reading the number correctly) you are the best and we appreciate it! read more

My vehicle was towed after an accident to their tow yard. B&D was informed that I wanted it towed to my home. Instead they towed it to their yard where it was held hostage for 200 dollars per day. B&D will not let me acquire my personal belongings from the vehicle needed to prove that the vehicle indeed belongs to me. They will soon own the vehicle for free. They are corrupt and will be swiftly dealt with legally. read more

After I wait 90 minutes for a tow, I got a message that the tow was canceled. The reason stated was they could no locate my car. I was parked on Broadway in Oakland with a street address in a red Tesla, how could they not find my car!!!! Lame excuse. read more

tl;dr: After a long night of disappointments, B&D Towing came through for us, like a shining star, and we will *definitely* use them again, and refer friends to them! Full story: After leaving a party in Oakland, around midnight, my husband thought something sounded funny with his motorcycle, so we pulled over on the side of the road. After a quick check of the back tire, he determined that it was not safe to ride all the way back to Danville (about 20 miles). I called AAA, having purchased the higher level of membership for exactly this reason (motorcycle towing). They started a ticket, told me it'd be about 45 minutes, and sent me a confirmation text message. After a lot of back and forth, around 2 am, they told me that they didn't have a driver to come get us. It's too far for them to tow us home. Really?! They suggested we call another towing company and submit for reimbursement. Tired and just wanting to get home, I called 4 or 5 tow places from Yelp. After someone finally answered, they told me it'd be about 90 minutes to come get us. I agreed and we settled in. 90 minutes later, there's no tow truck and now they're not answering their phone and it's 3:30 in the morning. And we're on the side of the road. In Oakland. So, we start calling places again. My husband thought that maybe calling someone closer to home would be a better idea - they'd drive to come get us, and then be close to home base when they dropped us off. We called B&D Towing. I'm pretty sure we woke the driver up, but he took our info and said he'd be on his way. Hallelujah! He calls back about 20 minutes later to confirm where we are, and about 20 minutes after that he rolls down the street, lit up like a long haul trucker. So, by about 4:30, the bike is loaded on the flatbed, all strapped down and approved by the husband (who tows shit around for a living) and we climb in the truck. It is brand new, super clean, pleasant smelling. We drive the half hour home, and watch the sun start to come up (it was June). We chatted with the driver (Yeager, maybe?) and he was super friendly. We get home, unload the bike, pay the man and crawl into bed around 6. Finally, that "adventure" was over. read more

B&D was extremely helpful and responded immediately to my request for a jumpstart. Their truck arrived within an hour and the process was quick and easy. Definitely recommend if you're in the Lamorinda area! read more

Obviously getting your car towed SUCKS, but I want to give props to Ken at the company. He was very nice and made the whole experience a little less annoying and that is something I truly appreciate. $330, ouch! An unexpected bill, a pleasure to meet someone who cared. Thanks Ken and good luck to you on your future endeavors. Mark Walnut Creek read more

What a scam!! After parking on the street by my friends house the guy snatched my car and charged me 100 bucks to put my car down! BS

Towing my Tesla through AAA turned into waste of time. I should have just used The Tesla tire service. Tesla sent B&D Towing with the appropriate flat-bed tow truck. The driver Tony was very conscientious and knowledgeable about Tesla towing. He was especially safety aware. Obviously, B&D have protocols in place and make sure their employees follow them. I give high marks for both Tony and B&D. read more

dont get towed. and dont deal with b and d towing. not good people there. must be a very disrepectful owner. they are not good buisiness. stay away from them. been there 3 times. creepy vibe. stay away from them. they dont do good kind respectful resonable fee exchanges. tuan who is new was the only being there with integrity, kindness, respect. the rest were angry rude disrespect for women beings. except for guardo type named person who answered the phone. he was nice on phone. yet when the men started talking disrespect in the office to me guardo did nothing. hid in the back office. bad place. dont do buisness with them. they have wrong motives and lots disrespectful beings working there. i pray they all get better jobs and live happy. let b and d go out of buisiness. bankrupt would be the right thing for them. they charged me $800 for a few days storage even though they picked up the care 7 minutes from their lot. i let them keep the car yet they refused to pay me even $100 for the car. free car and $800 they got for a 7 min drive tow pick up and to store in their lot few days. dont have anyting to do with them. when i told the person processs the paperwork that they were not good company they threatened to charge me more $. they were not respectful or reasonable company. stay away from them. they threatened a lien and to send to collections if i dont pay the $800 today and they said the fee will go up daily. they were not good beings to deal with. taking advantage of people i felt. AND @KAREN V. BUISNESS MANAGER B AND D TOWING: TAKE NOTE MY DEAR. UR WORKING FOR A NON REPUTABLE BUISINESS. LOOK AT THE REVIEWS. WE DONT TRUST U OR B AND D. PLS WORK FOR GOOD COMPANY DONG GOOD KIND REPUTABLE HELPFUL SERVICE TO SOCIETY. B AND D TOWING HAS LOTS BAD REVIEWS. I SUSPECT THE GOOD REVIEWS ARE FAKE POSTINGS FROM NON CUSTOMERS OF B AND D TOWING. I WOULD CONSIDER THIS COMPANY A COMPLETE ZERO. HAVE NOTHING TO DO WITH THEM. KAREN V. TRYING TO MAKE SOME AMENDS TO THOSE MISTREATED AT B AND D TOW. KAREN V. NEEDS TO STEP UP AND PAY THE PEOPLE BACK WHO WERE CHEATED. ONLY THEN WE WILL CONSIDER THIS COMPANY IS SAVING THEIR REPUATION. OTHERWISE NOT AT ALL TRUST B AND D TOWING. THEIR RATING SHOWS 5 STARTS FOR B AND D TOWING. SOMETHING IS WRONG WITH THIS YELP REFIEW SYSTEM. LOOK AT ALL THE BAD REVEIWS. AND LOOK AT BETTER BUSINESS BUEARUEA SITE AND CHAMBER OF COMMERCE AND OTHER REVIEW SITES. ALL ANGRY CUSTOMERS. THIS COMPANY IS A SCAMMER CHEATER COMPANY. read more

Driver was great. Noticed I popped a transmission line and I didn't even need to take it to a shop. Towed me home and I fixed it for $30 of transmission fluid and a ratchet. read more

Aries, the gentleman who came to help me remove a burst tire and put on my spare, was kind, efficient, and showed the utmost concern for my safety. He made it out to me (on the side of the freeway) in under 30 minutes and he wore a mask/was proactive in regards to COVID-19 precautions. He and the very kind person who answered the phone made a not awesome morning much better for me - thank you!! Btw - the phone number linked to this business on Yelp is not correct and doesn't work. Their current number is 925.690.1017. read more

I am standing outside the gate at the lot, because they have my car. The air quality is the worst in the world right now, but I've been told to wait outside the locked gate for someone to come out and help me and my son. Why lock the gate if no one is available to let customers in? The driver walked past and left us out here rather than opening the gate and letting us wait in the office. What's the problem here? read more

Just wanted to complement Tony from the concord shop. He was great to work with, very friendly and responsive by calling back and telling us our car was delivered to the dealership in good shape. He is a real credit to your company. read more

THE NUMBER LISTED IS NO LONGER IN SERVICE?? Im just inquiring about a quote... but I'm pretty sure whoever owned or owns this company is either asleep on this Sunny Sunday afternoon or the business has gone under. either way waste of time trying to get through. read more

B&D towed my truck and did not put the gear shift bar back correctly. It shifted and kicked out while I was driving, which is super unsafe but luckily, I didn't have an accident. Their negligence could have caused a lot of harm to myself or other drives, and less importantly, could have significantly damaged my truck. I do not recommend their services and if you have to deal with them, double check your car for damage. I recommend United Towing instead - super reliable, friendly, and competent unlike B&D. read more

I called B&D after calling Contra Costa Sherif's department; who instructed me to call a towing agency. An Abandoned car was left in my driveway preventing access to my home. I successfully dispatched the tow to remove this car, but 10 minutes later the tow driver called back spewing rhetoric and excuses. Simply put don't waste your time with B&D. The foreshadowing of what may come is quite revealing - zero accountability. read more

My middle-aged car wouldn't start, which is always a frustrating experience. I called B & D to request a tow to a nearby auto shop. Within 30 minutes, despite a short notice call on a Saturday, they were able to find by, quickly get my car into position with, and to the auto shop. All at a pretty reasonable price. I'm very pleased with the experience; it made an otherwise frustrating experience way easier to stomach. I will definitely use their services again if I run into trouble. read more

They towed my car from an apartment complex that was literally RIGHT NEXT DOOR. It didn't have a time limit on it. All it said was retail parking and I assumed that meant parking for people who didn't live in the apartments. So I got towed for no reason. I called and I'm sitting outside a gate because they don't staff anyone here??? That's total BS. read more

Used them today for the first time and it was a great experience. Starting with Kim at the front office who was friendly and very helpful! The tow truck driver was fast, efficient and friendly as well. I will definitely use them again if I need a tow. Thanks so much!!!! Carin S. read more

My car was towed while I was out of the country on vacation for 10 days. I didn't find out until I got back in town. I am in the auto business and the car has a dealer's license which shows that it is a registered and road legal car despite what the license plate sticker says. However, the towing company is still trying to charge me $400 for the 4 mile tow from Moraga to Lafayette, and then $125 a day for 8 days (and counting) for a total of over $1400. I have spoken to Moraga PD about this, explaining the situation with the dealer license which was clearly mounted in the rear window of the car. They didn't care and instead demanded $150 for release papers, and then adding that THEY PREFER CASH. Nothing about this feels right. read more

Fast, reliable and friendly. Nice and clean office in Concord. Will use again if I find myself needing a tow!

If you're ever in the Lamorinda area, and you've used up all your AAA Free tow calls, These guys are pretty reliable, they are upfront with how long will be, And how much it costs. The driver went out his way To get my car parked on my tricky Orinda driveway. read more

This review is for Tony @ B&D Towing. The guy is *expletive* fantastic. Expert in his trade and knows how to get things done. Came with the flatbed way before dispatch said he would, loaded up the Tesla and let me go on my way. Even took his own time to ensure the logistics of the vehicle transport were executed with my best interest in mind. Guy is a real champ. Would recommend him and B&D to anyone. read more

*This is a review is for Tony at B and D; this guy was a veritable angel last night!! After having a poor experience with the emergency roadside person that my insurance company sent to fix my flat tire, (he was unable to get my tire off of my car) and stressing for 2 hours over how to get my car off of the side of highway 24, CHP in Orinda saved my night by calling B and D towing to help me out. What I thought was going to be a stressful tow service for my car due to my seemingly defective tire turned out to be an easy fix for Tony! He arrived with a bright smile and reassuring demeanor, (which I desperately needed in that moment) took my tire off with no problem and put an end to what had become the most stressful night of the year! He knew exactly what to do for my tire! I literally cried tears of relief on my way home. Thank you, Tony for your outstanding customer service and skill! I am fairly certain that if you hadn't shown up last night, my little Beetle would be stranded on the side of the road right now! #BestServiceEver Lisa read more

Wow. Ken Rreck was Johnny on the spot for me. I expected to wait nearly 2 hours for my tow and Ken arrived in 25 mins. He help get my vehicle to where it needed to be for a basic repair and I was on my way. Need more towing people like Ken. Thanks read more

When my scooter broke down and AAA told me two wheeled vehicles were not covered by my plan I was sure I was going to be in for a long and expensive night. I live in Vacaville and I was stuck in Concord (about 35 miles). AAA searched and searched and finally found a company that could accommodate my two wheeled vehicle. I was surprised to hear that they could be there in 30 minutes, and was even further surprised at the very reasonable price they quoted me. The driver who pulled up was named Ken Rreck. Now in the past I have had some experiences with tow truck drivers from other companies that were less than ideal (poor attitudes, rude, arrogant etc.). Ken was none of these things. I was greeted by my name and a huge smile. The anxiety and stress of having to deal with a broken down vehicle went away very quickly as I could tell I was in good hands. Throughout the whole process Ken did everything he could to make sure I wasn't stressed out, and very importantly, he made sure my vehicle was safe. Towing a scooter on a flatbed can be a little sketchy at times because of the risk of it tipping over. Ken took his time getting the scooter strapped down just right and I knew we weren't going to leave until things were safe. On the way to Vacaville, I had a very pleasant conversation with Ken, you can tell by talking with him that he is a honest, good-hearted person who takes pride in what he does. This was easily the best experience I have had with a tow company ever. Even the dispatcher was helpful and reassuring (I don't remember her name but I think it started with an A). Though I do not wish to have my vehicle break down again, if it does happen I would not hesitate to call B&D. If you find yourself in a situation requiring a tow, specifically request Ken. If he is not available I'm sure you will be very happy with the other drivers if they are anything like Mr. Rreck. I believe he is a tremendous asset to the company and B&D is incredibly lucky to have him as an employee. read more

My car was towed about 400 yards last Friday evening about 7.30pm. I walked over to their location in Lafayette. The car was still on the tow truck when I arrived about 7.45pm. They charged me for towing ($195) which is OK, plus they added storage ($80) and a gate fee ($80). I refused to pay these additional charges, because the car was not stored for one second. The driver blackmailed me into giving him my credit card (otherwise he would not release my car). I called the manager (Song) this morning and he refused to adjust the bill, and was rude and insulting on the phone. I have never seen business practices like this, and I hope they will be out of business soon. read more

Short version: Daughter was run off the road and the car was almost literally being supported by one wheel against the top of a retaining wall on a downward slope. Typical Lamorinda road - windy, steep and narrow. It took two trucks to pull it out safely. Ken, who came first and decided it would take two trucks, and Tony were fantastic. Prompt, professional, efficient and they went the extra mile to make sure everything was OK. read more

My friend died in a tragic non-auto accident back in New Hampshire. In a miscommunication from the Building Management where the car was stored, B&D Lamorinda was called to tow the car. After refusing to return our phone calls for 4 days to explain the situation, B&D Lamorinda refused to even discuss reducing the $600 bill. Soul-less... gutless... and greedy. I'll walk next time I'm stranded rather than give them another dime. read more

OMG these guys are SOO bad and coupled with Costco / Ameriprise it is a recipe for disaster. The first time I used them (1/2014) they responded incredibly fast for a flat tire.. Easy enough eh? You would have thought. They could not and did not have the deep well socked to remove the tire. The first tow truck called another and together they did not have a deep well socket to remove a normal after market rim so they HAD to tow the car (they actually told my sister the lug nuts were stripped). My Costco insurance called them again for the same car. It blew a radiator line today. After dealing with Ameriprise for at least 30 min being put on hold again and again for "just a brief moment" I finally got sent to B&D towing. An hour and a half later someone showed up at my car. Had I known that it would be that long from the beginning I would have went to have dinner somewhere.. no foul. But to be told 15 min to 1 hour and to wait for 1.5 hours is not OK. I had a lot of time to think of why I left State Farm and why I didn't still have AAA towing. The "free" towing from your Costco Exec. card is not worth the price. You only need a tow when it is inconvenient. To have a company ( Ameriprise) who chooses that time to decide to debate whether you are covered and then decide "eh you are right you are covered".. we'll send a tow truck (the slowest/cheapest one we can find) is so NOT COOL!!! Coupled with a half witted tow company who is obviously low bidder makes me thoroughly understand why free can be really bad. I was on the phone so long my phone went almost dead.. Luckily I wasn't on a lonely road. read more

My vehicle was towed after it was recovered when I found it... a whole different story. But, my car was towed and stored for all of 10 min after being authorized by CHP to the tune of $423. I've already contacted who's investigating this business. read more

Never thought that I would review a towing company on Yelp, but here I am! I believe the person who came to assist me was named Ken (could be wrong), he was great! I have a hybrid Nissan Altima and thought that I needed a tow to the dealership to get my car repaired. When I called Nissan and explained the issue they basically told me that what it sounded like was an issue that cost $500 to repair and to get my car towed into the shop. It took about 20 min for B&D to arrive and the awesome thing is that just like another reviewer said, they don't just tow your car and not ask questions. He took the time to explain things I didn't know about hybrid vehicles and figured out what the real issue was. I'm not going to bore you with the long details of what was wrong with my car, my point is that this company cares about their customers and have a good team working for them. Also it looks like some of the crappy reviews are really old so if you need a tow, call them because they have made some positive changes. read more

UHaul Review: Reserved a truck for the weekend - they decided to close early and never called us. We were left without a truck and had to rearrange our son's move. When we called them on Monday, they were rude, dismissive and made no effort to "make this right". They cost us time and money! Would NOT recommend using this location! read more

Kudos to "Tony" ! This young man (and military Veteran who served in Afghanistan) did a wonderful job of locating me, and towing my car to my local Automotive repair shop earlier this week. He was prompt, courteous, and expertly skilled in connecting my car to his tow-truck, even parking the car into a tight slot while still attached to the truck, perfectly, with no scratches! Thank you Tony, it was a pleasure to meet you. Janine H. read more