1. B & C Installations

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Watertown, CT

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B & C Installations

2.8 (11 reviews)
Closed • 8:00 am - 12:00 pm

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I paid $300 cash for an amplifier and rear deck speaker installation at B & C Installations. The result was loud electrical whine through my speakers, a strong cigarette smell in my car (which I bought just a year ago), a broken battery terminal cover, and a messy interior with copper wire shavings and pollen -- despite me having severe allergies. The technician was rude, openly talked badly about other customers, and even blew cigarette smoke in my face while I was paying. I've emailed asking for a partial refund and received no response. I've since filed a formal complaint with the CT Department of Consumer Protection and am paying another shop to redo the work correctly. I cannot recommend this place based on my experience.

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Franks High Fidelity

Franks High Fidelity

(19 reviews)

"6 Star Excellence" This is one of the best experiences I've…read moreever had in purchasing something. I began by looking up "Car Audio" on Google and Yelp. Frank's High Fidelity came up with high marks. I stopped in to see what they had available and possibly make an appointment. Jesse was incredible from start to finish. The 2013 Jeep I bought had a Pioneer radio without a CD player. I have a huge collection of CD's so it's a necessity for me to have a CD player in my vehicle. Jesse checked out my system and made a couple suggestions without pushing a hard upsell for their most expensive products. He allowed me to make the decision and he ordered my radio. I brought the Jeep in a week later for the install. While Frank the owner was installing the radio, Jesse took the time to show me everything else they offer in the shop. No crazy upsell. Just a friendly, "Here's what we have and keep us in mind for the future." They offer car audio and video systems, car starters, LED head lights, Weathertech products, truck side steps, and they install and service breathalyzer systems in vehicles for DUI's. Very busy niche for Frank's. Frank and Jesse went above and beyond to make sure my new Pioneer radio was installed perfectly. 5 stars is the most you can give for most reviews. I give Frank's High Fidelity 6 stars. Frank even gave me an extensive tutorial on how to operate the radio. He also said to come back if I have any questions. Now that's great service.

IF only there was a MINUS 25 stars ... that what Frank DESERVES. The screen on my 2011 Panamera…read moredied. Frank billed my warranty service on Feb 20, 2025. Got paid by insurance and I paid him $120 above that. He didn't understand that Porsche radios must be programmed to the car's vin. and after two replacement radios, 37 (the actual number) phone calls, and patiently waiting for 6 months for him to figure that out, on June 27th he told me to find someone else to finish the job. Since he started it, the insurance won't pay a reputable company to program it, and Frank, who could get paid for programing it won't finish the job. I'm left with a radio that still doesn't work, and no way to fix it except pay for it myself. After he couldn't just replace the radio, Frank is rude and abrupt. YOU should stay as far away from that place as only possible.

B & C Installations - electronics - Updated October 2026

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