Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

Very friendly people the staff were very helpful and explained a lot about the car I would…read moredefinitely recommend this place to get your car serviced

Would like to thank them for the excellent work on my Nissan Pathfinder 2014 and a great price for…read morerepairs offered from them

We recently needed to do some minor body repair on one of our vehicles. We once again turned to…read moreRichard Chevrolet Collision Center to do the work. The quality of the service they provided throughout the process as well as their clear and courteous communication along the way was exceptional. Shout out to Cole and Ashley for their friendly and professional support during the entire process. The Collision Center at Richard Chevrolet will be my go to for any future auto body repair needs.

If I could give less stars I would. I have been a loyal Customer for the past 13 years, I have…read morereferred so many friends and family to this place and I am sorry for all of that. The sale side is absolutely amazing, the service side is completely horrendous. I get a new car every 2-3 years, I ended up with a trail blazer which I loved, 45 days into it there was a leak, it destroyed some of my electrical. They fixed everything no problem told me they couldn't find the leak. Over the past two years I have had issues with water coming in, I have sent videos, spoke to techs. They didn't find anything. Fast forward to this past week, my car wouldn't start, I called got transferred 3x had to re-explain everything 3 times. By the time the third transfer I was annoyed, probably a little rude cause why can't you all communicate amongst each other instead of me repeating myself multiple times with each transfer. I towed the car in, they told me they were booked for weeks, I finally called today to which they told me my warranty will no longer cover this because it's weatherstripping on my sunroof is what they found the issue to be. Which if that was the case, the weatherstripping was the cause three years ago on a brand new vehicle and should've been replaced then.. it's 1600 bucks The part that really pisses me off when I went to pick up my car today, I did not let them do the work cause I'm not paying for it out-of-pocket. My service ticket has none of the issues that I had spoken about.. it said customer says battery is dead.. (no , I never said that, I was very clear and concise) I did tell them I disconnected the battery to try and reset the computer system, and I dropped the nut to the battery which did need to be replaced and I would pay for. Today's call said oh we found part of the problem, the nut was missing off the battery/. NO, I literally told 2 techs and one supervisor about the nut on the battery. Last year, my father, who has also been a loyal customer with them who was told to bring his car in for service and it would only take a couple hours, and it ended up taking a week because guess what they never even looked at it until he actually called pissed off asking for his car back. Avoid getting any work done on your car from this place at all cost.

When I got in an accident last month, I had no idea what I was going to do. Luckily, the accident…read morewasn't my fault, but that meant I still needed to deal with insurance companies. Jay and his son, Jay, guided me through the whole process, which I greatly appreciated! It was clear from the beginning that he has been doing this for awhile (39 years) and knew what he was talking about. He knew exactly what my rights were, and how I should manage the insurance company. I cannot imagine how someone could have been of more help. I strongly recommend working with Jay if this is your first accident (or even if it's not). He is a great guy, tells it as it is, and is very friendly. If the unfortunate day comes where I am in another accident, I won't waste a second looking for another shop, and go straight to Jay's!

I really appreciate this shop! I called because my dad couldn't get the key to turn in the ignition…read moreand was calling to see if he does site visits. He doesn't, but advised me to try turning the wheel while turning the key before getting the tow -- and it did, in fact, fix the issue. He only needed to know the make and model of the car. If we do need a car repair, I'm going to insist my dad go here. Smart, kind, ethical place!

You will not find a more honest and knowledge expert then Shaun…read more This amazing family run business is simply the best in every way. Don't bring your vehicle anywhere else!

What a great crew --- local toyota dealer "Probably not worth repairing....$3k at least..."…read moreSean? - "That's crazy -- she's in great shape." and fixed my 4wd transmission in 2 days for a fraction of the cost. I'll never take my 2001 Tacoma anywhere else. Honest, smart, good people.

After having a terrible day, and 5 hours lost with A Local Naug Valley Car dealer. I found that…read morethere was no way I'd be doing business with this very popular company. I parted ways with them and was introduced to an Auto dealer Through Facebook Market place, who was just one of many places who carried Automotive Edge in the cars and trucks they sold. I called Automotive Edge and was introduced to a man named Jon Marshall. After talking with Jon, And inspecting the awesome Truck we had been looking at, no hard sale, no intrusive approach, My wife and I asked If we could take a test drive, Jon Copied our licenses, and we were on the road! When we came back, we went into thee office and said "WE'RE SOLD" THE TRUCK IS A BEAUTY, it only has 65,400 miles on it, No rust AT ALL!!!, I saw the truck of my dreams, and it was $19,500. I felt that truck is worth every penny they were asking. The truck is so solid, I felt no need to barter with Jon, and most important no pressure The salesman walked me into thee office and went over very detail, I bought a 2 year extended warranty which I had purchased through Edge, and I even came out of the deal under my budget of $23,600 and I WAS HAPPY, AND MY WIFE IS HAPPY. I never left a dealership after purchasing a truck wanting to buy another. If I were to get another Truck, Which Our son may well be considering, it will NO Doubt, be through Automotive Edge. 5 Stars Thank you Jon!!!!!

Getting a quote from Automotive Edge was very easy, straightforward, no nonsense legit. You can…read moreemail them for a quote! Very much appreciated, thank you. Looking forward to going back for my future repairs :,(

Got an oil and filter change here and they also gave me some great advice on fixing a low hanging…read moreexhaust pipe as well. The work they did was reasonably priced, in and out quickly, and throughout they were very friendly. Would definitely recommend if you need any auto work done in Torrington.

No complaints! fast service and reliableread more

Always easy to do business with as I have always been treated fairly and honestly by Tucker and the…read morereceptionist that takes the calls. Been a customer for over 18 years and see no reason to change. Prices are typically lower than the dealers around town.

Carl at Absolute Auto is the owner and the only salesman. He buys only the best used cars that you…read morecould want to choose from. He listens more than he talks and really wants to meet you where you are in your car shopping journey. He doesn't really sell cars, just shows you what he has on the lot. I really love this place. I ended up buying a Honda Civic Touring, which I love.