Mark and Travis are great mechanics. They made my truck run like new. These guys are honest,…read morereliable and respectful. Thank you again!!!! Jen Tucker

i took my 68 c10 to mark at the shop we discovered a blown tranny after research we put a new…read moretranny in that was built mark was great to work with and i highly recommend him and his shop for your next rebuild

I recently had my car serviced here and I was very impressed with the quality and knowledge of the…read morecare I received, my car had its Transmission replaced and it was done in record time with such precision that I was thoroughly surprised... it is running perfectly now, I am so happy... the mechanics were great and the owner of the shop was pleasant very helpful, he is wonderful with his customers and caring... I just want to thank everyone there and I would recommend The Waterbury Transmission to all of my friends and family Lynda Markie

I went and tried fixing my "fuel injector" that what they told me they billed me over 400$ they…read moresaid they replace all and removed all , they did not. I have my mechanic friend who was away on vacation that's why I went here cause I need to fix this fast cause I work , he told me they didn't replace anything it's all the same ones he put in ! he said it's a "cob job" stating they used a used wire and even broke one of the clips and replaced it with a zip tie ! 400$ for a shit job and for it to act up again in less than a month is CRAZY. THUMBS DOWN 100%

I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

I'd stay far away from this place I'm almost positive there reviews are from employees. I got a…read moretransmission replaced here and the transmission shudder was still there after turns out it was miss diagnosed and actually had a faulty transfercase. I finally got a opportunity to put the car in the air and what I saw was a nightmare from missing under shields to stripped drain bolts on a NEW REMANED TRANSMISSION. Later | discovered the transmission pan gasket was leaking after they just serviced the transmission for the second time the transfer case bushing right behind the trans was blown out didn't even inform me (they definitely knew because they had the transfer case out). Later I found a missing lug stud on the wheel. After all that I bring the car back and one they were EXTREMELY unprofessional and just terrible service, Two there warranty is junk and they road tested the car 3 miles and told me my concern was minor | even drove the car with a service writer and he said he felt the shudder but didn't further look at it. Then I paid for a sprakplug replacment and I have a missfire 500 miles later I pull the plugs out myself totally got scammed and scott the service writer also agreed that they werent changed along with them only offering compensation for the price of the plugs and wouldnt refund the labor I never saw a penny of the $500 they charged for the spark plugs along with the scam they pulled on the $7,000 transmission replacment when it only needed a transfercase. This place only knows how to diagnose a car with a scan tool trust me stay far away for your Wallets sake.

This place is simply the Best I am a full-time driver with Uber Lyft and personal contractor for…read moreinstant cart I need a reliable mechanic and this guy's most definitely are in my top number one list I recommend them 100% free install on all in-house partsNew and used tires available starting as low as $25 each use and $55 each meal they do everything brakes shocks tie rods bushing control arms ball joints wheel bearing tire repair alternator belts starter radiator hoses transmission anything you need it will get done I recommended 100%

Ralph is an amazing customer service guy. He reviewed our transmission issues and his shop…read morecompleted the repairs and they stand behind their work.

Ralph did a great job. Got my truck in ASAP swapped out my transmission is record time. said what…read morehe did, did what he said. Would use him again. I actually just dropped off a work truck when I picked up my truck

Excellent service with good value! My BMW 325xi runs better than ever. I would recommend these…read moreprofessionals to anyone.

Always a great experience bringing my cars to Bela at EPS, he's a true professional, so you know it…read morewill be done right and his prices are very reasonable. Highly recommended

Absolutely blown away by the care that has been put into my car. I have a Nissan rogue (a terrible…read moredecision on a car) and I bought it only 8 months ago. The transmission blew. I heard phenomenal things about this shop and I live about 22 mins away but I chose to come here. He talked to my father one on one for a period of time about the quality of the car and the experience he has with it. He also took the time for my dad to understand this new kind of transmission in these car. The CVT. A new transmission was ordered before I brought the SUV in. He did the job within a 3 day period. I paid after I was satisfied not before like some jobs. Now nissan sold me a bad remanufactered transmission and Rob took the time and care to bring it to nissan and discuss the issues and make sure they took ownership for selling a transmission with bad parts. He wants to make sure that I am satisfied knowing I am unemployed and that this was an astronomical unforseen unfortunately expense. I would 200% suggest coming here. My father is a tough cookie to sell. And he has been doing auto Mechanic work for years. He said Rob is a stand up man, does good business, and honors his word good old fashioned mechanic. I have nothing but good praise to say about him!!! WITH MUCH GRATITUDE!!!!

Rob is the only person I trust with my car completely. He's worked on my last few cars and every…read moretime there's a problem, it's fixed quickly and I never have to return fire the same problem twice. When I lived in the area, I had tried a guy down the street, but the problem continued. Rob fixed it. Now, I don't live anywhere near the shop, but I drive down because I know I can trust Rob to do it right.

rich and lou were extremely professional, very personable and provided excellent customer serviceread more

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.