Only Place for Brake Service! Went in for front and back…read morepads and rotors. Jim serviced the car and disclosed that only the front needed to be done. The rear brakes were fine. An honest mechanic?! WOW! A rare thing, indeed. Overall final price for the entire job was about the same price the dealer wanted to charge me for the pads alone.

I brought my car in because it was making a funny noise. They found the problem in a few minutes…read moreand fixed it. They did not charged me for the fix. They always give great service highly recommend them

This is my second time doing business with Durable through AAA, and I'm really pleased, for the…read moresecond time. Eric is extremely personable and solicitous, and helped me over the phone to feel better about having to put another alternator in my car. I KNEW positively that my car was dead because of the alternator, but I had a new alternator put in EXACTLY 1 year ago by Meineke of Waterbury (Meineke ripped me off TWICE; don't go there!). I feel confident that with Durable, with their 24 month warranty, this won't be happening to me again a year from now. Hopefully I'll have a new car before then anyway. So all in all, I feel really good about having Durable fix my car: having peace of mind and trust is everything to me. I'll be going back to these guys again for all of my car needs, and highly recommend this company to anyone reading this. Thank you, Durable!

I had a flat tire and this is the company sent by roadside assistance. Wow wow wow. Service was…read morespeedy and the mechanic was so personable and friendly. I'm so thankful that he was sent to help. He gave tips to ensure I was safe-since my spare is a donut. And even knew nearby places that were currently open since it was midday on a Sunday. So very helpful.

My 2022 auto was only 3 weeks old when someone hit the car while I was parked. Superior was on the…read moreinsurance company's list of participating auto body shops and I agreed to have the car brought there. What a GREAT decision! Anthony explained that parts to repair my car were difficult to find and that it might take a while to complete the job. He stayed in contact with me to advise me of the status of the job to put me at ease and I really do appreciate that. It took 1 day short of 3 months for Superior Auto Body to complete the work and they did an excellent job! My car handles like I just drove it off of the assembly line. The workmanship is excellent! I would not hesitate to recommend Superior because they did excellent work on my car and they just seem to really love working on cars.

(Really 4 1/2 stars)…read more I was recently involved in my first ever car accident when someone side-swiped me on 91S in Rocky Hill. Not something I would ever like to have happen to me again, pleaseandthank you. Anyhoo. Nationwide suggested some local "On Your Side" shops and, after getting an opinion from a friend who works for Geico, I chose Superior Auto Body to work on my car. It took just shy of 2 weeks to get my car back. Communication was not excellent - but I'd rather they're working on cars instead of spending business hours updating all of their customers - but every time I called, Anthony was patient with me and would helpfully explain the status. Since I have some background in auto claims, he was able to go a little more into detail and address my specific concerns. When I picked up my car, she looked fantastic. Not only did they restore her beautifully, but they saved a bumper sticker that had been on the gas door by sticking it on my window. Those little details are seriously appreciated. I did notice about 30 minutes after picking her up that they hadn't fixed the passenger side mirror. I sent pictures to the Nationwide adjuster and he told me to go back at any time since it was logged and all work is guaranteed for as long as I have the car. I stopped back in today - about 2 weeks after picking her up - and Anthony came right out, buffed up the mirror, and it looks good as new. I will hopefully not ever need to return to Superior, but I would recommend them to anyone who needs a body shop.

Friendly staff, easy in and out. Prices reasonable. Waiting room a little small, but suitable…read more Will return for more services.

I just called to see if they to vide free rotation with the purchase of tires from them a few…read moremonths ago. When the receptionist came back to the phone, she didn't have the answer, she stated that they don't unless you have a full service done. I responded by saying, "tell your manager," and without letting me finish, she stated, verbatim, "I don't care."

Always happy with their work. They keep my 2012 Ram going down the road. They are a great crew to…read morework with and have always been accommodating to me.

Everything went well. They did exactly what they said they would do. In fact, I brought them…read moreseveral issues and I was unable to get resolved with different service providers. They were able to do it with no problem. In addition, they were very accommodating to my schedule. Finally, their overall demeanor was excellent and I highly recommend them. It's very difficult to find service providers that are trustworthy and extremely competent. I was fortunate enough to work with Bill but the whole team is extremely confident. Thanks, Bill, I appreciate all the effort you have expanded on my vehicles.

I had given my 1987 Nissan 200SX to Mark who looked over my car which had a smashed up front popup…read morehead light smashed in, along with a dented hood, and crippled fender, and broken side marker. Due to the rarity of my car Mark mentioned to me he is able to repair my car, but sourcing the parts would be difficult. Luckily I know how to get the parts from my car, and so I brought it to him and his team was able to get my car back on the road quickly and looking even better than before! Everything was lined up and looking new and refreshed. He was able to redo my pin strips on my fenders, and blend the paint with the rest of the car so it all looks and feels fantastic! Will recommend this place for body work for sure!

I had to have my car towed here earlier this week. I called beforehand to ask if they could fit me…read morein, they were super accommodating and helpful. It took a day to get my car fixed, and they kept me updated on changes in cost and timeline. And when they called to let me know my car was ready, they told me what other work it's going to need in the future, and gave me an estimate so I could save up for that point. I'm new to the area and felt comfortable asking them for advice on where I can get my emissions test done nearby and they also let me know they do oil changes for the future as well. They overall, very positive experience and I anticipate using Zoels as my go to shop from now on.

Normally they do a good ,but last trip, they misdiagnosed my non start by replacing the battery,…read morebut that was not the issue, turns out it was a electrical issue, the battery was checked by AAA, and said it was ok ? I will continue to use them, as I believe anyone can have a bad day. They did find a serious safety issue I am thankful for. The second shop I took it to took several hours to find that it was a lockout switch, low battery switch, control key fob ? runs well now. Thank you.

Always very accommodating. I take all of my cars there because we are a family of all women and…read moreknow nothing about cars. They keep our cars in good shape and I have never over paid for anything. They are polite and helpful. I trust them to do all of my auto work

A Phenomenal Experience with Absolute Mint I would not…read morebelieve it if I had not seen it with my own two eyes. I brought my 2021 High Country Chevy truck to Absolute Mint for a ceramic coating a year ago. The truck came out shining like brand new, but this year, I went back for a detail. To my amazement, I did not know the truck could look even better than the day I picked it up at the dealer. It was like driving a brand-new truck all over again. The meticulous attention to detail and the quality of service at Absolute Mint truly exceeded my expectations. I am so impressed with the results that I plan to return to Absolute Mint in Watertown two, three, maybe even four times a year. I love the feel and look of a new vehicle, and Absolute Mint not only met but also surpassed my expectations. Their dedication to excellence and their ability to bring out the best in my vehicle has made me a loyal customer. Absolute Mint is, without a doubt, the best place to go for top-notch detailing and ceramic coating services.

Probably paid for his 5 star reviews. He is completely incapable of handling even constructive…read morecriticism. Rather than standing by his shop's work, he immediately hid behind the fact that he's a "veteran-owned business" as an excuse for poor service, and then had the nerve to throw his own staff under the bus to dodge responsibility. Being a veteran-owned shop is something to take pride in through excellence, discipline, and integrity--not a get-out-of-jail-free card for sub-par work and fragile ego. Wrapping yourself in the flag when a customer points out bad quality isn't leadership; it's cowardly. Save your money and take your business to a shop that actually cares about quality and respects its customers.