Really great customer service at this location. Valvoline's pricing still baffles me. But you're…read morepaying for the speed, the service, and their expertise. The people here make it tolerable. I have yet to have one of the hellacious drive-through oil change experiences where caps or bolts were not right. So... it's a win for now.

Came for a routine oil change assistant manger asked if id like to change my headlight i said not…read moretoday, he proceeded to step to the other side of my car and talk sh** about me not changing them ( he didn't realize I was listening and could hear him) I was going to bring my other car here, definitely won't be back management needs to be reviewed forsure.

Jeremiah was prompt in responding to messages. I needed front and rear rotors and brakes AND an oil…read morechange. He was fair and answered any questions I had. I will for sure be a return customer, and will recommend his business to others.

From the owner: we are a business that was created by the people who understand what it feels like to be stuck and…read moreneeding help. that’s why we are committed to serving our community with the lowest rates ever. the first two miles are free on us, we also will travel all over connecticut to help you out. give us a call and say ‘Hook Me Up’ for a new customer discount and we’ll make you family immediately and give you family prices. thank you. you can also text us and we will arrive immediately.

From the moment I called needing an estimate for brakes on my Cadillac Escalade, Eric and the team…read moreat The Quiet Zone provided exceptional service that went far beyond what I expected. They truly went above and beyond when my Chrysler 200 wouldn't start. Eric came to my home to jump it, and when that didn't work, he and his associate even pushed the car out of my garage to make it easier for AAA to tow. The next day, they picked up the Cadillac, gave me a clear and honest quote for the brake repair, and thoroughly explained other items I should monitor and address in the future. They also printed out the recall information for the vehicle and, knowing we're new to the area and still learning the local roads, arranged for me to have the recall work done at a convenient nearby location. When I went to pick up the vehicles, both were ready at the same time and I was there alone. Eric immediately offered for one of his office staff to drive one of the cars to my home while I followed with the other and brought her back. The level of care and thoughtfulness made me feel like part of the family. It's so refreshing to find a family-owned business that genuinely values its customers and shows it in every interaction. The Quiet Zone has earned my complete trust and loyalty. I could never go anywhere else for my vehicle service needs. Highly recommend -- give them a try and you'll see the difference for yourself. Thank you to Eric and everyone at The Quiet Zone!

Frank's Quiet Zone in Watertown has been maintaining our Honda Civic and Subaru Legacy for over 9…read moreyears. Service has always been clearly explained, delivered when promised, and done correctly the first time. Our cars are a bit older, but if they keep fixing them, we'll keep driving them.

DO NOT GO HERE…read more Went in for a simple oil change and was charged for high mileage oil when my car has 28,500 miles on it. Then, as soon as I pulled out of the parking lot, the check engine light came on. Went down the street to AutoZone to have the codes read, all 4 cylinders were misfiring all at the same time out of nowhere. Got home and let the car sit for a few hours then popped the hood and checked the dipstick-oil was WAY overfilled and still dirty. Checked it again in the morning, same thing. Let the car run for a bit then checked it again, still high. Took the car to Valvoline, they immediately noticed that it was WAY too full and when they drained the oil, they found the old oil. This place literally just added new oil on top of old oil. Cleared the codes and the light has not come back yet, but I only drove it a few miles back home. Thank god the check engine light came on immediately or I would have been driving my car around normally and who knows the amount of damage that could have occurred.

Very unfriendly staff. I needed some tires returned because they were the wrong size. It still…read morehasn't happened

Got an oil change from these guys not that long ago. They picked my car up and had it back to me…read morewithin a few hours! You're telling me there's no need for me to wait there? Count me in

From the owner: We offer pick up and drop off services for your vehicle!!…read more Our resident detailers have worked at big name car companies None of the big auto shop hidden “fees”

I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Always professional and efficient. The only place I go for emissions every year. Staff is always…read morehelpful to answer any questions.

They work fast they work well they tell you everything that they're doing. Life is great.read more

very bad experience... the owner operator whatever the guys name is... horrible.. no accountability…read morefor his shop completely blowing the transmission on my jeep wrangler... kids with no training as the employees there working on peoples car without a clue of what's going on... my cars automatic, just incase the guy who put whatever into my transmission didn't know by now smh... i'll be buying a brand new transmission now thanks to the great job jiffy lube did on my deque "oil change"... literally the only reason i went there that day was because my car was telling me oil change... and i leave with a cooked tranny.. save yourself the trip bro.. should sew but i want my car sooner than later n my lawyer in cancun... bitch ass jiffy li've... couldn't give em 0 stars ^^