rich and lou were extremely professional, very personable and provided excellent customer serviceread more

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.

Rob is amazing. He's been my boyfriend's family's mechanic for years and now he is mine. He's…read morehonest and trustworthy. Never over charges me and I can even watch him do everything for my car. I moved an hour away and I still go to him, he's that good.

So no rear lower brake lights. After changing the bulbs and fuses, called two and a half brothers…read more They offered me an appointment for 2 days later. I pushed for next day service. They accommodated me and asked that I be there between 8 and 9 am. I didn't show up until 9:15. They were busy when I arrived. So I said I would come back. Rob not only stopped what he was doing but did the troubleshooting and had brake lights working in about 15 minutes. Rob Nordin, who is the owner, was very friendly. I took out a check book and he insisted that his time and effort were on the house. He only asked that the next time I needed service for the car, that I consider his shop. I will definitely be returning. Thanks Rob.

From the moment I called needing an estimate for brakes on my Cadillac Escalade, Eric and the team…read moreat The Quiet Zone provided exceptional service that went far beyond what I expected. They truly went above and beyond when my Chrysler 200 wouldn't start. Eric came to my home to jump it, and when that didn't work, he and his associate even pushed the car out of my garage to make it easier for AAA to tow. The next day, they picked up the Cadillac, gave me a clear and honest quote for the brake repair, and thoroughly explained other items I should monitor and address in the future. They also printed out the recall information for the vehicle and, knowing we're new to the area and still learning the local roads, arranged for me to have the recall work done at a convenient nearby location. When I went to pick up the vehicles, both were ready at the same time and I was there alone. Eric immediately offered for one of his office staff to drive one of the cars to my home while I followed with the other and brought her back. The level of care and thoughtfulness made me feel like part of the family. It's so refreshing to find a family-owned business that genuinely values its customers and shows it in every interaction. The Quiet Zone has earned my complete trust and loyalty. I could never go anywhere else for my vehicle service needs. Highly recommend -- give them a try and you'll see the difference for yourself. Thank you to Eric and everyone at The Quiet Zone!

Frank's Quiet Zone in Watertown has been maintaining our Honda Civic and Subaru Legacy for over 9…read moreyears. Service has always been clearly explained, delivered when promised, and done correctly the first time. Our cars are a bit older, but if they keep fixing them, we'll keep driving them.

Brought my vehicle in for repair of a bumber, grill and sensor for the airbag. They worked with…read moreinsurance and did a great job in restoring my HOnda Civic. I found Sarah and Chris both to be patient and made sure I was notified and understood every step of the process! HIghly Recommend

I do not recommend this company for towing. They should know their prices before telling someone…read moreand also u only should be in the front seat. Thank God there was no valuables in the car to steal because they were rummaging around in it and left the car dirty. Not professional.

I found Keyless Auto on Next door I had put a post out about needing a mechanic and they replied to…read morethe post relatively quickly actually. It's nice to see businesses that are tapped into the community! I had a request to check out my AC with the temps rising it's getting really hot and they were able to receive it when I needed and get me a diagnosis very quickly I'm picking it up later today my experience has been great the pricing is fair and they seem very trustworthy! Nice to meet honest mechanics in the area!

I would like to thank Jason and his team, in particular Rachel for the great service he/they…read moreprovided me and my vehicle ranging from scheduling me to the timely and impeccable service. Our community in Watertown and surrounding town are fortunate to have this auto shop in our community. Thank you, Lawrence

DO NOT GO HERE…read more Went in for a simple oil change and was charged for high mileage oil when my car has 28,500 miles on it. Then, as soon as I pulled out of the parking lot, the check engine light came on. Went down the street to AutoZone to have the codes read, all 4 cylinders were misfiring all at the same time out of nowhere. Got home and let the car sit for a few hours then popped the hood and checked the dipstick-oil was WAY overfilled and still dirty. Checked it again in the morning, same thing. Let the car run for a bit then checked it again, still high. Took the car to Valvoline, they immediately noticed that it was WAY too full and when they drained the oil, they found the old oil. This place literally just added new oil on top of old oil. Cleared the codes and the light has not come back yet, but I only drove it a few miles back home. Thank god the check engine light came on immediately or I would have been driving my car around normally and who knows the amount of damage that could have occurred.

Very unfriendly staff. I needed some tires returned because they were the wrong size. It still…read morehasn't happened

Finding a trustworthy mechanic is simply no easy task. A close relative with extensive experience…read moreand knowledge in automotive repair, has been bringing his vehicle to Davis St. Auto for years. I'm now grateful to have taken his advice. After dissatisfaction with service elsewhere, I seriously can say it's a relief to know that a repair shop like this exists. The mechanics are extremely honest, prices very reasonable and repairs professionally rendered. Highly recommend if you want the job done right - without that usual dent-in-the-wallet feeling.

For the first time since being on Facebook, I am going to write something about a business because…read moreit was that bad. DAVIS STREET AUTO in Oakville, CT. We need to have our A/C recharged in our truck. So my husband set up an appointment for tomorrow, but didn't ask any questions. I had questions, so I called and here is how it went: I stated who I was and why I was calling. I asked about the pricing and the attitude began. He didn't like that I wanted to get a price first. He stated that he couldn't give one because he didn't know what was wrong with it. I said, I didn't state that there was something wrong. We just wanted a recharge. Well, it got worse because apparently I don't know anything. He gave details about why you would get a recharge. I asked, what if you take it apart and the price is too high? He stated nastily that I could take my truck elsewhere. I tried to asked more questions about the A/C and he stated aggressively that the only reason you need a recharge is because there is a leak. Well, it just so happened that we had just done our car, which the A/C wasn't working in either. They did all the dye stuff and other things but never found a leak and simply recharged it and it has been working fine. That ended up being covered under warranty due to previous work on it. He had stated that he was busy and didn't have time to talk. But I had a couple more questions. He said he was doing a favor for my husband and that if I don't like it to take the truck elsewhere. I said that I was asking questions based on what others had told me. He said, well then, take the truck to them. The conversation got more nasty and aggressive from his point, so I asked are you the manager? His reply was with profanity and stated that he IS the owner. I was shocked. I asked, do you speak to all your customers this way? He again insulted me and nastily told me to take my business elsewhere and that he has been in business for 26 years and never needed my business before and he doesn't need it now. He then finished with a nasty hang up. Keep in mind, his tone was very aggressive. Now, I am still calm, but bewildered as to why he would speak to me this way? I couldn't understand this. So, I decided to call back. I asked, did you just hang up on me? He said, I said have a good day and them hung up. I said, I was just trying to ask questions. He nastily told me he doesn't need my business and to go elsewhere and that I don't have to bring it here. I began to state that I will tell my son, who recommended this place, and hung up on me. I called my husband and told him what happened. He couldn't believe it. I asked, was he nasty to you? He said, well, I was pleading for him to get the truck in and he said he would try to squeeze me in. I said he raised his voice to me, insulted me, swore at me and told me he was doing you a favor and that he has been in business for 26 and never needed a our business and doesn't need it now. We just had him do 2 oil changes for us this year. We were just beginning to give him business. No more. My conclusion: This is the 2nd place over the past 10 years that I have dealt with men who don't like women who ask questions, especially about money and details. They get aggressive, yell, insult you and demean you as if you are beneath them. The last one was in my face and was so bad that I had to call the police. Turned out they were trying to set us up for fraudulent work. I am tired of this and for the first time, I am going to speak out against what was clearly a male-chauvinist. Men who think woman are a bother, a burden and have no right to question anything and that they can speak to them or treat them as poorly as they want. Well, this time, I am not going to just simply take it. DAVIS STREET AUTO owner stated that he doesn't need any business. So ladies, don't give him any and tell your men to stay away from him too until he treats women with respect. We have the right to question about pricing and job details no different than a man. What a jerk!

If I could leave a negative ten stars I would, this place is not worth the one star here, won't let…read moreme post with no star selected. Terrible place. Avoid, Avoid, please avoid save your hard earned money. Charged $500 on BMW even though they were not able to remove a fuel injector. Had to tow the car away. Car was not driveable after bringing it to this shop. They did the same thing to another customer, didn't know of that negative post. Would have never had them "service" the car. State they work on foreign cars could even get the job done. Took $500. Owner had no problem charging for work not completed. Avoid at all cost. This place should be shutdown. Consumer protection and DMV do nothing to protect the public from shop like this. Should lose their license. No justification for charging $500 for not being able to remove a fuel injector. Seriously you say you work on foreign cars but can't remove fuel injector. Then the owner wanted $5,000.00 to replace all the fuel injectors. I told him to explain to me how you get to $5,000.00 from $500 dollars. Avoid this place. And NO I'm not going to remove this review because people should be aware of your business practices. This is not a way to run a business, believe me I know what I'm talking about, I hold a bachelor degree in International Business Management. I get sick to my stomach that people who act like this don't get shutdown, these types of practices are not a way to retain customers. Regret having the BMW brought to this shop. How people like this sleep at night I'll never understand. AVOID, AVOID, AVOID, I want to prevent others from having the same horrible expensive terrible experience. Geo.

After bringing my cars over the years to many mechanic shops & dealerships I recently had…read moretransmission troubles with my 2006 Scion and chose route 63 for the first time!!!! And was I surprised on how the gentleman at the front desk had the customers best interests first he went through all my options and the transmission fix was perfect and route 63 pricing was very very very competitive and the cleanliness (no tools all over .. everything in it's place) and the mechanics are respectful & very considerate of your car and return your car to you like it's there own!!!!!!!! This review is from a new customer who was stuck there with a transmission problem and had nothing better to do so I watched everyone work!!!!!!!!! I found my go to mechanic shop!!!!!!!!!! Trust me route 63 automotive won't disappoint!!!!! ---S.Tajildeen

Excellent service with good value! My BMW 325xi runs better than ever. I would recommend these…read moreprofessionals to anyone.

Always a great experience bringing my cars to Bela at EPS, he's a true professional, so you know it…read morewill be done right and his prices are very reasonable. Highly recommended

made an appointment for an oil and filter change, I arrived on time and was finished in 35 minutes…read more Price was right. Nancy was very helpful, I will go back. Walter S.

Always a professional job at a good price. Nancy won't sell you something you dont need.read more