As a tenant in a home managed by InTouch Properties I want to offer my best thanks to the staff but…read moreespecially to Lisa and Carleen who have worked diligently to meet my needs. The homeowner is exceptional in getting things done and making upgrades but the work has to be organized, scheduled and followed-up by the InTouch team. Lisa and Carleen are thorough in making sure I am kept abreast on the who, what, and when of matters that concern the residence. They have always been courteous and professional whether in person or on the phone. In looking at some of the other reviews, which are a few years old I know that anyone and everyone can find something negative to say about any situation; but I can testify that the team at InTouch has improved in timeliness, effectiveness and results, which I am sure is due to their commitment for continual improvement, advancement and customer care. I look forward to maintaining the great work - response relationship that I have with Lisa and Carleen and I know whether you are a owner or potential tenant, if you are looking for solid customer care they can provide for your needs. J.S-G

When I moved back home from Huntsville, AL, I immediately call Intouch, I had rented from them on 3…read moreprevious, but that's when Lisa White was there she was professional. BUT, this is a warning, DO NOT, I mean NEVER rent or buy any property with INtouch or Ntouch property mgmt, they were in Decatur, GA, which populates when you search for them. But actually they moved, not why they failed to update, should tell you something right there. Their new address is Ntouch Properties Staff Ntouch Properties & Management 1465 Northside Drive Suite 222B Atlanta, GA 30318 Office: (678) 518-9014 www.ntouchrealtygroup.com When I say nightmare, I mean nightmare, first on program it took us 3 months to qualify...I used to be a realtor and I was like, I'm not buying the home!!! But little did I know that the home wasn't ready and they were stalling so they can prepare it but they need money, mine. So first we had to pay an application fee for every adult, once we paid $300 we were kinda of stuck. Then the stalling came that totaled 3 months and then they said we need you to pay the full month rent for February, even though my move in date was 02/15/22 and March we will prorate you. Now, I have paid the application, security deposit, and now instead of a prorated amount which we were looking forward to, was taking away with no option to back out without loosing money and time. Just to let you know during my 1 year lease, I experienced 2 floods, 1 gas leak and about 1 month 1/2 without a refrigerator for $1,895 a month and was never late, Oh and we clean the place and must as possible because the 2nd flood in late January and damaged the kitchen, pantry, bath, kitchenette, family room, bathroom upstairs, hallway upstairs, carpet in part of master bedroom, and down part of the steps. After all of that, they stole my security deposit, I believe out of retaliation, that wanted me to allow them to work on the house while we prepared to move, I said no. Also, every flood we had to move to a hotel. The 2nd flood was only for a few days because the pipe burst in the wall we didn't have water. Oh and in the midst of my lease, they get an entire new staff, now how you charging me for interior paint for $750, listen I was so stressed and my spirit was broken, I never put up any pics, we cleaned this place like I always do, and was always received my security deposit, but you said they charged $740 to have it professionally cleaned. Again, taking or stealing my deposit to pay for the flood damage in this house. WARNING****DO NOT, DO NOT, UNLESS YOU LIKE TO BE SCAMMED RENT OR BUY FROM INTOUCH OR NTOUCH PROPERTY MANAGEMENT. The owner needs her license taken and she needs to be forced to discontinue business.

Lorna of Property Exchange is a great "Real Estate" Broker to work with. She's very professional,…read moredetail oriented and values her clients. Thanks Again.

From the owner: We have 20 years' experience conducting real estate transaction from sales, rental to property…read moremanagement.

Mackenzie the leasing agent is awesome! very responsive & made the process seamless. love my…read moreapartment and the crew at the leasing office!

These are decent apartments. But the leasing office is full of shit. It's soo much free parking…read moreand open space to park & yet they have someone coming to check tags and registration at 2am and whatever else time that people are sleep to put sticks on the windows saying your car will be towed in 2 days. Like what kind of shit is that? What does my car have to do with anything ? I see if the car was just sitting there and not moving or taking someone spot but NOPE that's not the case. The lady in the office name Maria can be a B*** sometimes. It's the attitude she gives. They have a roach issue. Just moved in and somebody apartment has roaches and it's coming through my vents. Then you're paying for pest control EVERY MONTH & have to call to get on a "List". If I'm paying for it it needs to be EVERY MONTH or so. I shouldn't have to call to get on a list. The gym does NOT stay up late, but we're paying for that as well. Make that make sense. You can only use the gym during business hours which is stupid asf. This complex is nice but can be full of shit. The trash area looks a damn mess at times. Maintenance can be an ass at times. It's a lot with this complex, just think twice.

Leah is, simply put, the best. She listens, TRULY cares, and pays attention to detail. She is so…read moreknowledgeable and knows exactly what to look for as "red flags" in any house we visit. She is worthy of your trust as a seller or buyer!

Caroline Millar was fantastic to work with and I am very glad we chose her to help us buy our new…read morehome and sell our other one. We had a tight deadline to complete all of that over the summer while our kids were out of school and we mostly made that happen! There were a lot of ups and downs with both transactions, but Caroline was professional, proactive and on top of it the entire time. She was always available for showings (or having a peer sub in), quick to respond to any and all questions / feedback and all but flew across the country to get multiple updates per day from our buyers' loan officer when there were issues with funding and closing on time. We went from Plan A, to B, to C and maybe Plan D (I honestly lost count of the issues and pivots we had to do) and she kept everything moving forward when it was trying like hell to go sideways again, and again, and again.... I highly recommend Caroline and I am very happy I made that call to the Justin Landis Group. I have already been recommending her to neighbors! Give her a call if you're in need of a real estate agent and ask her about our story for some laughs / drama (bring popcorn!). P.S. The rest of the team was awesome, too: Mari (Visual Coordinator), Matt (Transaction Coordinator) and Jess (Director of Operations). The marketing / photographer for our home was on point -- the Zillow listing (with 3D walkthrough) and printed pamphlets were gorgeous and we got a ton of interest and positive feedback, even from family and friends!

i am so tired of visiting my mother and the stairways and breezeways are filthy as hell!!! they can…read moreafford to cut the grass every other my mother said but the stairways and breezeways are filthy, they do not tell the tenants who leave trash outside at their door which my mom does not pay the kind of money she has to be subjected to 'hood living' because there is no management that know what they doing!! the only reason why my mom stays at belle vista because its convenient to stores and her church!! i have tried to be quiet and not write about this place but dnough is enough!! do not live here!!!

I was terrified that after seeing the report on a man exposing himself in Belle Vista apts where my…read moremother lives I am disgusted and angry that the management office and Dayrise Residential knew about this man exposing himself since June and No Notice was given to the residents until this week!! My mother lives alone and to find about this crime on the news is unacceptable!! I have had enough of the incompetence of the management office and laziness that all the residents deserve better! The filthy breezeways and stairways of the buildings that was totally visible on the news when I saw it and the money they charge at Belle Vista is not worth the money my mother pays for each month and she will not allow any of friends to visit her because of the terrible upkeep of the buildings!! I promised my mom I would not do an report but I will be speaking to a friend of mine Lorraine Johnson who will be the new CEO of DeKalb in January for my mom's sake as well as for all the residents who deserve better!

Thank God this place has New Owners. They've already made massive improvements. A rare find to have…read morea company like them to take on such a huge undertaking like East Ponce Village. Their motto is Believe in More. They believe in improving the lives of the people that live there and work there.. God Bless them.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

I lived at Wesley Providence for over 10 years and only moved because I left the state. I only had…read moreone slight hiccup when I switched to a new unit that was resolved in a timely fashion. The property was always clean and well maintained. Personally, I never saw trash in front of anyone's door or on the grounds. My maintenance requests were always always handled quickly and I had quite a few over my time there. The front office staff was great - I mainly interacted with Cynthia and Adrienne and it was always pleasant. Adrienne would text me when I had a package in the office too lol. However, the entrance gate was almost always broken lol. But, I never experienced any crime or issues with the property so it didn't bother me. I just didn't bother getting a phone line connected to it. My favorite part however was the pool. It is very big and usually clean. My nieces loved it as well and it kinda spoiled them actually. I will say the only thing I didn't like was the hours you were allowed to use it. It didn't open til 1p on the weekends and 3p on week days. If I'm being charged extra ($9/month) for a pool fee, I should be able to use it when I want. We wanted to go earlier when it was a) a little Cooler and b) not as crowded. my sister & I are both educators so we have the summer off and wanted to go swimming before 3p. Other than that, It's quiet and friendly. And i definitely would've stayed if not for my relocation.

As a current resident 3 years now; I still enjoy living in this beautful community."It gives…read moreresort vibes!" I recently got to participate in the Christmas door decorating contest, it was fun and a way to bring the residence together! Wesley Providence fill like home... Wesley providence is home! Wesley Providence has continued to keep the property and community clean and safe. The Management team, Maintenance team and all whom; that makes this Property a place to come and visit and makes you consider to stay...are pretty amazing! Thank you Wesley Providence!

So I just got done speaking with a woman who I believe is the owner. I am new to this state and…read morefiguring out how management companies in this state work. I found that this woman was flexible with my needs as a rental owner. She has a full time service team with about everything except a plumber but she does have a plumber she uses on hand. She also provides the service of checking out the property before hand and fixing it up if it needs repairs prior to being rented. Great customer service and I can appreciate a business person who places customer needs above short term gains.

From the owner: Local management company specializing in servicing the Newton County area including Covington,…read moreOxford, Mansfield, Porterdale, Newborn and Social Circle with all your residential rental needs.

Didn't know what I was getting into easy move in once moved in noticed mold and also roaches you…read morepay for pest control through the lease every single month being charged but they never come until the point I had to call the leasing office to send the pest control and still no one comes . these apartments takes the tenets money to make the property look good on the outside but the living conditions with the pest are out of control the whole apartment building needs to be controlled please do not lease here they are over priced and don't do right by there tenants but still want that rent money on the first of the month leasing management is very poor and ghetto

If I could leave a -0 I would. They keep saying they don't have maintenance but I literally just…read moreran into maintenance on my way in the apartments on the Golf cart driving around to the front office. I have lived here for 2 years and since they've changed management nothing has gotten done - I'm disappointed disgusted and do not recommend . The tub is peeling and every time we try to clean the bathroom it's hard to because it consistently peels. The sinks are stopped ups. We've had a leak under the kitchen sink for weeks and now we have a HUGE BUG ISSUE because the moisture has been attracting them. No one answers you and their excuse is "we don't have maintenance right now" this is week 3 now .

I just want to share what a great experience we had dealing with James and Jenise to find our new…read morehome. James was tremendous from the very start. He was very responsive and accommodating whenever we communicate with him. More importantly, he was very personable whenever we meet him. Jenise was big help as well. She made all documentation and communication organized. We appreciate the efficiency we experienced dealing with both and we're encouraged by the type of sevice Renters Warehouse Atlanta can provide because of how they assisted us.

Renters Warehouse is the worst company to have them rent out your property. They will put ANYONE…read morein!! They put in a tenant who was LATE EVERY MONTH AND water damage EVERYWHERE! Side walls, ceiling, crown molding, closet, laundry room, carpet ALL DAMAGED!!! Who opens ALL the windows when its SUPER HOT outside and leaves the air conditioner running?!?!? They froze the coils and the drain pan in the attic was full of water and it overflowed creating a huge mess!! For all the homeowners wanting to rent out their property/properties, this company is NOT for you. There are better management companies out there!