When I moved back home from Huntsville, AL, I immediately call Intouch, I had rented from them on 3…read moreprevious, but that's when Lisa White was there she was professional. BUT, this is a warning, DO NOT, I mean NEVER rent or buy any property with INtouch or Ntouch property mgmt, they were in Decatur, GA, which populates when you search for them. But actually they moved, not why they failed to update, should tell you something right there. Their new address is Ntouch Properties Staff Ntouch Properties & Management 1465 Northside Drive Suite 222B Atlanta, GA 30318 Office: (678) 518-9014 www.ntouchrealtygroup.com When I say nightmare, I mean nightmare, first on program it took us 3 months to qualify...I used to be a realtor and I was like, I'm not buying the home!!! But little did I know that the home wasn't ready and they were stalling so they can prepare it but they need money, mine. So first we had to pay an application fee for every adult, once we paid $300 we were kinda of stuck. Then the stalling came that totaled 3 months and then they said we need you to pay the full month rent for February, even though my move in date was 02/15/22 and March we will prorate you. Now, I have paid the application, security deposit, and now instead of a prorated amount which we were looking forward to, was taking away with no option to back out without loosing money and time. Just to let you know during my 1 year lease, I experienced 2 floods, 1 gas leak and about 1 month 1/2 without a refrigerator for $1,895 a month and was never late, Oh and we clean the place and must as possible because the 2nd flood in late January and damaged the kitchen, pantry, bath, kitchenette, family room, bathroom upstairs, hallway upstairs, carpet in part of master bedroom, and down part of the steps. After all of that, they stole my security deposit, I believe out of retaliation, that wanted me to allow them to work on the house while we prepared to move, I said no. Also, every flood we had to move to a hotel. The 2nd flood was only for a few days because the pipe burst in the wall we didn't have water. Oh and in the midst of my lease, they get an entire new staff, now how you charging me for interior paint for $750, listen I was so stressed and my spirit was broken, I never put up any pics, we cleaned this place like I always do, and was always received my security deposit, but you said they charged $740 to have it professionally cleaned. Again, taking or stealing my deposit to pay for the flood damage in this house. WARNING****DO NOT, DO NOT, UNLESS YOU LIKE TO BE SCAMMED RENT OR BUY FROM INTOUCH OR NTOUCH PROPERTY MANAGEMENT. The owner needs her license taken and she needs to be forced to discontinue business.

I am a tenant under their management company of my landlord intouch properties. And I just received…read morea call and was threaten by the so call manager quetta. My landlord is selling her property and we understood that. I have a mom who had a stroke and a sister who is in the hospital on a breathing machine. With this Covid virus spreading and killing alot of people. She calling telling me that someone wants to come look at the property and I let her know I will not be there, and it is not a good time. I am back and forth to the hospital and she told me she can come to my house and let them. I told her it was not a good time for the second time. And Quetta told me she will just comethere and let them in. I told her she couldn't do that. Knowing about this Covid and how deadly it is she told me she didn't need permission to enter my house. Not to mention, She just called yesterday telling me the owner was selling and told me once she gets off the phone I am putting the house on the market. And became rude when I starting asking question. I am not sure the owner knows she has an employee who is treating tenants in this matter. There are many problems that has happened when dealing with Quetta. The heat went out in this house and my father and I both called intouch properties in Decatur 4 days straight multiple times and our call was ignored. Quetta is the one who suppose to answer the calls after hours. She told me that my parents should have sent in an email workorder and I told her my parents doesn't have an email. If there was a problem they have always called the office in the pass before she was ever hired. Quetta had the nerve to tell me, we never called the office. She asked me for the number that I have for office and couldn't say anything. Quetta is very disrespectful and I wish I can get intouch with the owner. There is just so much more to say but I don't have enough room. I just want the owner to know your employee is a bad representation of your company with a review score of a 2.5. I asked her why was she so defensive and rude on the phone. She told me, " you don't want me to tell you what I think of you." My family was never late on rent ever, but rent was increase without any acknowledgement and after six months, Quetta sends a letter stating my parents owe over 2500 dollars in late fees that including our rent we paid. Enough is enough. By law if someone threatens to entering your home without inviting them that is very dangerous for that person. Who makes threats like that and still has a job. Mrs. Stephanie Jester, I was told by people how your employee Quetta is and it is all true. She is bringing your company down, I have been trying to get intouch with you for a while now but I was told by another tenant under your company to go this route. Quetta is disgusting and karma is real. I read reviews about your company and how people have complained on her. I have gotten an attorney and called the police about the things she have said and done. I advice anyone you wants to use intouch properties management company if a Quetta answers the phone hang up. Quetta has brought that company down. Mrs. Stephanie Jester, Quetta knows exactly who I am because this threat just happened today. I had to give this company a star just to post this review. I apologize for any grammatical errors. I am just over people like Quetta. Say whatever about me but when you constantly come for my family becomes a problem.

Lorna of Property Exchange is a great "Real Estate" Broker to work with. She's very professional,…read moredetail oriented and values her clients. Thanks Again.

From the owner: We have 20 years' experience conducting real estate transaction from sales, rental to property…read moremanagement.

Mackenzie the leasing agent is awesome! very responsive & made the process seamless. love my…read moreapartment and the crew at the leasing office!

These are decent apartments. But the leasing office is full of shit. It's soo much free parking…read moreand open space to park & yet they have someone coming to check tags and registration at 2am and whatever else time that people are sleep to put sticks on the windows saying your car will be towed in 2 days. Like what kind of shit is that? What does my car have to do with anything ? I see if the car was just sitting there and not moving or taking someone spot but NOPE that's not the case. The lady in the office name Maria can be a B*** sometimes. It's the attitude she gives. They have a roach issue. Just moved in and somebody apartment has roaches and it's coming through my vents. Then you're paying for pest control EVERY MONTH & have to call to get on a "List". If I'm paying for it it needs to be EVERY MONTH or so. I shouldn't have to call to get on a list. The gym does NOT stay up late, but we're paying for that as well. Make that make sense. You can only use the gym during business hours which is stupid asf. This complex is nice but can be full of shit. The trash area looks a damn mess at times. Maintenance can be an ass at times. It's a lot with this complex, just think twice.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

JASMINE IS AWESOME!!…read more Jasmine has been the ONLY person on this stressful journey who not only responded quickly, even though she couldn't help me, but actually went the EXTRA mile and helped me to find exactly what I needed to help me!!!! Gif sent me an angel on a day I needed it more than ever, he took one away but sent me another

i am so tired of visiting my mother and the stairways and breezeways are filthy as hell!!! they can…read moreafford to cut the grass every other my mother said but the stairways and breezeways are filthy, they do not tell the tenants who leave trash outside at their door which my mom does not pay the kind of money she has to be subjected to 'hood living' because there is no management that know what they doing!! the only reason why my mom stays at belle vista because its convenient to stores and her church!! i have tried to be quiet and not write about this place but dnough is enough!! do not live here!!!

I was terrified that after seeing the report on a man exposing himself in Belle Vista apts where my…read moremother lives I am disgusted and angry that the management office and Dayrise Residential knew about this man exposing himself since June and No Notice was given to the residents until this week!! My mother lives alone and to find about this crime on the news is unacceptable!! I have had enough of the incompetence of the management office and laziness that all the residents deserve better! The filthy breezeways and stairways of the buildings that was totally visible on the news when I saw it and the money they charge at Belle Vista is not worth the money my mother pays for each month and she will not allow any of friends to visit her because of the terrible upkeep of the buildings!! I promised my mom I would not do an report but I will be speaking to a friend of mine Lorraine Johnson who will be the new CEO of DeKalb in January for my mom's sake as well as for all the residents who deserve better!

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

Mimi was amazing. Looked at many homes in a short time. Approved my application quickly and…read moremoved-in all within 3 weeks. Great experience.

As a current resident 3 years now; I still enjoy living in this beautful community."It gives…read moreresort vibes!" I recently got to participate in the Christmas door decorating contest, it was fun and a way to bring the residence together! Wesley Providence fill like home... Wesley providence is home! Wesley Providence has continued to keep the property and community clean and safe. The Management team, Maintenance team and all whom; that makes this Property a place to come and visit and makes you consider to stay...are pretty amazing! Thank you Wesley Providence!

My experience with this apartment complex has been extremely disappointing. I was advised by the…read moreleasing agent to apply and pay a $350 holding fee in order to "lock in the rate." After paying, I was then told the rental rate fluctuates and that I'd need to wait for the lowest possible rate. For over a month, I followed up consistently and was repeatedly told to wait, only to find out--just two weeks before my scheduled move-in--that the rate was actually higher. I pushed back, since I was told all along that waiting would secure me the lowest rate. The agent promised to finalize everything, but then stopped answering calls. A week later, I had to physically go to the office three days before my move-in date. At that point, I found out the agent no longer worked there, none of my information had been transferred, the apartment wasn't ready, and I still had no lease or confirmed rental rate. When I expressed my frustration and requested my deposit back, the manager simply apologized for the lack of communication but refused to refund my $350, even though their negligence caused the entire issue. I was told I could still move in because the apartment would supposedly be ready one day before my scheduled move. By then, I had lost all trust in their process. This experience has been stressful, unprofessional, and a waste of my time and money. I will be escalating this legally to recover my deposit. Our community deserves better business practices than this.

So I just got done speaking with a woman who I believe is the owner. I am new to this state and…read morefiguring out how management companies in this state work. I found that this woman was flexible with my needs as a rental owner. She has a full time service team with about everything except a plumber but she does have a plumber she uses on hand. She also provides the service of checking out the property before hand and fixing it up if it needs repairs prior to being rented. Great customer service and I can appreciate a business person who places customer needs above short term gains.

From the owner: Local management company specializing in servicing the Newton County area including Covington,…read moreOxford, Mansfield, Porterdale, Newborn and Social Circle with all your residential rental needs.

If I could leave a -0 I would. They keep saying they don't have maintenance but I literally just…read moreran into maintenance on my way in the apartments on the Golf cart driving around to the front office. I have lived here for 2 years and since they've changed management nothing has gotten done - I'm disappointed disgusted and do not recommend . The tub is peeling and every time we try to clean the bathroom it's hard to because it consistently peels. The sinks are stopped ups. We've had a leak under the kitchen sink for weeks and now we have a HUGE BUG ISSUE because the moisture has been attracting them. No one answers you and their excuse is "we don't have maintenance right now" this is week 3 now .

Didn't know what I was getting into easy move in once moved in noticed mold and also roaches you…read morepay for pest control through the lease every single month being charged but they never come until the point I had to call the leasing office to send the pest control and still no one comes . these apartments takes the tenets money to make the property look good on the outside but the living conditions with the pest are out of control the whole apartment building needs to be controlled please do not lease here they are over priced and don't do right by there tenants but still want that rent money on the first of the month leasing management is very poor and ghetto

We had the opportunity to work directly with Olga Palmer, and she was extremely responsive, highly…read moredetail-oriented, and consistently kept our best interests in mind. She worked closely with the contractors to ensure all necessary updates were addressed in a timely manner. I would highly recommend both Olga and the company. Thank you.

I'm a landlord of a single family house in the Atlanta area. For the past 3 months, their…read moremaintenance department told me the house needed urgent deck and interior ceiling stain repair. Due to medical reasons (brain injury), I did not respond. On March 17, they emailed me to say if I didn't deposit $4600 to cover the work, they'd do it and stop forwarding rent payment. So I sent the funds and approval. Since then, no work has been done. I've asked repeatedly when it would start, with no response. RW kept telling me how urgent the work was - but once they got my money, suddenly the urgency is gone. I am talking to my real estate attorney about this today (4/13). If the tenant is injured due to work RW didn't do despite being required to by contract, that liability is with RW. Last Year RW was bought by a Japanese real estate company. Don't know if that's why their service is so poor, but not surprising.