This was the best rental experience I had. The property owner for the most part came out and did…read morehis own work whenever he was in town. When he was away he still got things done. Mr Staples worked with us. He enjoys talking with you and always asks about the family. Customer service is excellent and not lost on this group.

Probably the worst property management establishment in Georgia. The entire duration of my lease…read moreterm was full of misrepresentations, excess nickle and diming, and a landlord representative who is bipolar. The original unit was advertised for rent to include water, wifi, and cable. Up until the point first month's rent was due this was the way it was advertised. The landlord representative, made the biggest uproar about amending the lease to reflect a deduction in the rent for the misrepresentation. Likely due to her being bipolar, she snapped on us as tenants, and cursed us out due to our request of having the rent adjusted. Also, the the landlord representative delivered to us the apartment in a disgusting fashion!! The walls were covered in grease, oil, with stains. The carpets had dog hair, juice stains, and crumbs embedded. The kitchen stove had been plastered with hardened food, leftover dirty pots and pans. The refrigerator had been left with a hardened milk and juice spill and a rotten smell. I moved in on the day I arrived in Atlanta, and had to take off for the next 6 days for business travel. Once I returned with my fiancee we let the landlord representative know that we'd like to have the place clean. Biggest RIOT ever, the woman's bipolar kicked in and she had the nastiest attitude about having to call a cleaning crew. When the cleaning crew arrived they thought we were moving out! Then the landlord rep had the nerve to act as though she was doing us a favor! Like it was uncommon for landlords to clean units prior to people moving in them. The landlord rep then proceeded to strike even with me so she began to try to nickel and dime me for every little thing. When we first discussed the apartment, I was disappointed to hear the property management did not have an on-line database that allows tenants to pay directly for convenience and record keeping. She reassured me that it would be no issue, as I could pay over the phone free of charge and they would email me my receipt. This was done once, then when I went to pay for the second month she states that a 5% interest fee would be charged to use this service. So now I'm required to walk 6 blocks to the closest BB&T to deposit the money straight into their account. But wait there's more, the rent must be due by the 3rd. Despite the fact that the 1st is on a Friday and the 2nd and 3rd fall on a Saturday and Sunday respectively. I went out of town one week from Thursday to Monday, where there exist no Godforsaken BB&T to walk to. I return on Monday to pay the rent and what does my bipolar landlord representative have to say for the late rent? 10% fee charge! There is no sense of customer service at this establishment. If you're demanding any standard accommodations that other establishments typically afford you, the bipolar landlord representative seeks to bite you first, followed by an attack on your wallet. Do not rent from this establishment. Run!

Roaches, lots of roaches! The lady in the office is extremely unprofessional, vindictive,…read moreconniving,. I have never had a landlord go and tell other tenants that another tenant has complained or reported issues so now there's confusion.. They take a lot of different programs, including a lot of mental health patients. I My neighbor sat out on the porch while I'm trying to get in my house, staring at me with a long stick and breathing hard. as if she was going to hit me. I was more than ready for anything . another neighbor have an attitudes because they want their animal to be able to run loose. The roaches is out of control. These apartments are extremely small. and old .. let's not forget How Lynn in the office will lie to other landlords that are inquiring about you. Just because u won't allow her to talk to u any kind of way., I'll be back with updates! Do not be fooled by the reviews they gonna beg you to put up a good review and when you put up a bad review, they gonna have somebody come behind you and put up a good review. Smh these apartments are strictly trash !

After spending just about 3 years at Southern Oaks Too, I owe to myself to encourage others to…read morestop by and Hi to the awesome staff here. Many people will just go on looks and "eye-quality" when shopping for just about anything. If you're starting out or starting over... Valerie and the staff has a warm smile and a great encouraging attitude. Thank you to the management at Southern Oaks for making me fell at Home.

This company is a joke, playing like they are running a legitimate business. They did no rental…read moreverification, and after weeks of calling for an update with their response being "its still pending", they snail mailed a denial letter purposefully wasting my time. I ultimately filed a complaint against them, in which we were advised to include the owner of the home we applied for. The owner ended up removing his home completely off the market because of it and never found a renter. Though the complaint lead to no relief being granted, the point was to speak up or companies like this will continue to think they can operate business in this manner. Fortunately, it worked out for my greater good in the end as I decided to buy outright, was immediately approved by 4 mortgage lenders, and ended up purchasing a home worth more than the rental property they "denied" me for.

I referred a friend to Debbie Carter, and she listed his home in Fayetteville. She was honest and…read moretimely with everything she worked on to get his home sold for the maximum amount. She handled everything promptly and professionally. The sale closed this week, and my friend is thrilled, even though the buyer's agent was not as thorough, Debbie made sure everything was perfect. I will be using Debbie if I decide to sell any of my properties without hesitation.