Company collects payments but the payment does not go towards your contract, paid 800 plus dollars in 6 months and they only gave me credit for 300 dollars off it. read more

This is NOT a reputable company! The hidden costs and penalties are astronomical and the woman who answers their phone is no help at all or even polite for that matter. I bought a shed from them and got charged more than double for it. If I had known the type of company this was and how they treat their customers, I would NEVER had done business with them. I REGRET my association with them 100% and URGE you to not do business with this dishonest company. They WILL steal from you! read more

I used this company a couple of years ago, for about 2 years. I wrote a review, facts only. on their Facebook page which mysteriously dissapeared. I will only use facts. Never responded Very unclean tentants that never reported damages, I am not blaming Summit for that, but since they never responded I was forced to go over to the property myself which violated the 3 day notice agreement. So, concerned about damage after a hurricane, which there was and there was structural damage and parts of the eave still laying on the ground. This is still my home and it needed repaired. Summit stated in the contract they would do inspections upon request. Still nothing. I live out of the country so there wasn't much I could do until I went back to the US. After tenants moved out, they did not even do a move out inspection with the tenants. When I got to the home it was trashed beyond recognition . Doors off hinges, refrigerator in the garage, took 2 cleaning ladies 2 days to clean the house,etc...Summit did explain to the tenants the deposit does not go towards any damage done...I was exhausted and forced to take the tenant to court, when I asked Summit to be a witness his response was, I am to busy, I have a business to run. I had to Subpoena him to show up in my defense! I won the case and got all the money I had to spend on making my home rentable again. I hope nobody has to deal with a management group like this nor a tenant like this ! I can tell you now that any response to this review will be defensive and untrue. I would not of wasted my energy on this but the way they handled everything was so wrong and unprofessional, especially deleting my review. read more

If I could give them negative ratings I would. We turned over the keys to our 5 bedroom 4 bath house to Clint Brooks and his team and trusted them to manage our property. They rented the house within a week of having management of it. The next 18 months were AWFUL!!!! We had a lease that showed a male adult. female adult, and two minor children. However according to several neighbors there were at least 12 people in the home at all times. We discovered all the locks on the bedroom doors changed to deadbolts. Its obvious that rooms were being rented. Also, dogs were being bred in the home although we specified a NO pet lease. Calls from neighbors informed us of this. Clint claimed he didn't know even though I called to inform him. Damage to the newly done paint was such that it needs to be e redone. were talking about a 3600 square foot home. Also, ALL carpets need replacing and the odor of urine hit us from the door. The home has always had a full warranty since we had it built 14 years ago but the damage was so astronomical and intentional that the warranty company refused to honor it. They destroyed the microwave, dishwasher, gas range, hot water heater, refrigerator and air conditioning unit. ALL must be replaced. Black mold in the garage and dishwasher and upstairs master bath. All walls affected had to be torn out. Ceiling collapsed in 2 areas under two of the bathrooms. 1st floor bathroom torn out due to water damage. We payed several times to have plumbers come out for clogged drains. Home owners insurance refused to pay also due to neglect. Upon repossession, we discovered the severe roach infestation. Took seven months just to clear out the roaches. The trash was piled to the top of our 12*10 wooden storage shed, 10*10 wooden pergola and our 2 car garage, not to mention all over the house. They broke both gates on our wooden fence around the back yard, removed several beams from the shed and broke decorative posting on the wooden fence. Several links on the crystal chandelier were broken out even though it is 20ft feet off the ground in a 2 story foyer. It took a 6 person cleaning crew a whole 2 days to clean out the trash and filled a 43 foot dumpster overflowing that we had delivered to the driveway. BTW, Clint did very graciously offer to have the house cleaned out for us for the low low price of 750 USD!!! (the nerve, he has NO SHAME). We are still trying to figure out how he was managing the home but failed to see ALL of these damages or the roaches or the additional people living here or the dogs kennels and dogs (they were pet breeding). The only thing he did right was faithfully take his 10% fee monthly. If it weren't for the neighbors consistently warning us, or the repairmen constantly saying "Ma'am, they are tearing up your house, we would have never evicted. In fact when I finally told Clint to put in the eviction, he told me we cant the tenants for a few broken things. Even though he supposedly inspected the house a few days prior and noted on his paperwork that everything was ok. Meanwhile the appliance repairman we sent out for the 'stove not working' is sending me a picture of a stove that has been completely dismantled!!!! (how'd you miss that Clint". Oh the horror and disgust of these people. No accountability, no remorse, no shame. meanwhile were stuck with 30 grand in damages. All repairmen and neighbors say they are more than HAPPY to testify when we sue. read more