It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

The drama continues with this company. It is impossible to reach anyone by phone unless you…read morecomplain through Yelp, so here it goes. I have made 2 rent payments this month, including late fees, through my resident portal, and I keep receiving notices that they have not been processed. The bank says the payments have never even reached them, so it's not on their end. After several emails, and at least 8 phone calls, I cannot reach one person to talk to about this. Luckily, we are moving out in the next week so I don't have to deal with this company anymore. ***I will not make any more payments until I hear back from somebody. I'm sure the late fees will continue to accrue despite this inconvenience. We have had some heat/ac Issues in our house, and they have sent service men to fix it, but it was never fixed and we are very disappointed. Lori, Tony, Chris, Saadai...Can someone please help me?

I recently moved from a Goal property home in GA we received the breakdown of charges and…read moreinterestingly enough the repair charges matched my deposit to the Penny. they also did not apply those charges against the security deposit we paid when we moved in 2019 so the charges were referred to a collection agency. I reached out to Kytria Faison to dispute the move out calculation but of course I haven't received a response from Goal Properties now known as Bridge Homes. Please avoid this company at all costs!

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

JASMINE IS AWESOME!!…read more Jasmine has been the ONLY person on this stressful journey who not only responded quickly, even though she couldn't help me, but actually went the EXTRA mile and helped me to find exactly what I needed to help me!!!! Gif sent me an angel on a day I needed it more than ever, he took one away but sent me another

Pamela Mathis was very welcoming and straight forward very professional made sure everything was…read moreready on time for me and my family to move in she communicated with me very well and was patient with us being first time renters

if you're tenant this is the worse property management ever. do not rent from them, they do not do…read moretimely repairs no matter how important or critical. They do not have a number where you can reach any person. I have lived at my place for 3 years and I have NEVER met anyone from the company nor have any of the maintenance workers that have came by, I don't even know where they are. Even now, they are allowing a neighbor above me to create a nuisance and they have not responded even though it's someone who is not authorized to live There.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

Mimi was amazing. Looked at many homes in a short time. Approved my application quickly and…read moremoved-in all within 3 weeks. Great experience.

1 Star - Unsafe, Unprofessional, and Negligent Management…read more My experience at The Reid Apartments has been nothing short of appalling, and it is entirely due to gross mismanagement. Under Tiffany Mason's leadership, this property operates with a complete lack of professionalism, accountability, and basic human decency. Phone calls to the leasing office routinely go unanswered. Requests for documentation are ignored. Simple resident needs--such as retrieving mail--are escalated unnecessarily and irresponsibly, including involving law enforcement. The stress caused by this pattern of behavior became so severe that it resulted in a medical emergency requiring ambulance transport and hospital care. No resident should ever be pushed to that point by the very people tasked with managing their home. Beyond management issues, the property itself is poorly maintained. Trash is frequently left sitting around the building, creating unsanitary and unacceptable conditions. Instead of addressing these visible problems, management appears far more focused on intimidation tactics and avoidance than on actually doing their jobs. This is not just bad customer service--this is negligence. Leadership at this property has failed its residents, and the lack of oversight from ownership is glaring. I strongly caution anyone considering living here: think twice. A home should be a place of safety and stability, not stress, fear, and chaos.

Clean complex and accommodating staff! The complex is one of the best in the areas! It's quiet,…read moresafe, and accessible. The leasing staff members are friendly & they approach issues with compassion. Maintenance requests are also handled in a timely manner ( you are sent emails and text before anyone enters your home). I lived here for a while & still have no complaints. Any issue that I've had has been small and rectified within 48 hours. Pedro,Kamae( may have spelt her name wrong), and the newest young lady that they added are great!

I got the privilege to work with Mr and Ms Jordan, the Smoke Rise agents team and they were…read morewonderful. I really only found them by driving through a parking lot and seeing a sign in the window that was advertising a place. I called him up and within 10 minutes I was inside and looking at several condos in the complex. They helped through the whole process they even came to the closing and were just a wonderful team to work with.

A wonderful experience both in the selling and buying of our home. I cannot say enough good things…read moreabout this company and our realtor, Gretchen Waters. The knowledge and professionalism was unparalleled! Thank you to both Realty Associates of Atlanta and to Gretchen Waters!