Amazing service and crew - every time! I have used Falcon Air for years - and each time I am happy…read moreand grateful for the fast and professional service. Last week our the air in my shop wasn't cooling, and Jake came out to help - fixed everything with zero complaints in the mid 110 degree temps. Always so friendly, fair priced and professional - I absolutely recommend them and will continue to use Falcon! Thanks for the great service.

Afternoon Yelpers,…read more It is air conditioning service time as we enter summertime here in AZ. I would recommend Falcon Air for your cooling snd heating service and Maintance. I have been using Falcon Air for 3 years now, Jake is our technician that I ask for each service which is twice a year. They offer a 2 year service plan that I have brought twice so far and will in the future. Jake is on time, professionally dressed and very knowledgeable about my heating and cooling system. I am completely satisfied with Falcon Air Conditioning company My choice!!

Scheduled them to come out and look at our ac gave us a time frame from 10-12. Never showed up…read more When they finally responded they said could be there by 2 pm. But at first. They installed our new ac unit and replaced the old one. When we called to have them come out they said they never had any record of us. How is that possible when you installed it. Seems shady. Should use Parker in sons in stead. At least you know you'll get treated poorly upfront there

Mike from Family Heating and Cooling came out today for annual inspection/maintenance on our AC…read more Family AC installed it for us 15 years ago. Since then Mike has done maintenance and warranty repairs for us. Over these 15 years I've learned that Mike is completely honest and trustworthy. He's always on time, personable and professional, and he does great work at a fair price. If you're looking for someone you can trust completely to take care of your AC/Heating look no further than Family Heating and Cooling. We'll never use anyone else.

Impressed with the professionalism and quality of the work. This is our second service work by this…read morecompany and both jobs were completed on time and for the amount quoted in their estimate. They honored the estimate even though they had additional work needed to complete the job. Their service rep, Aiden, was professional and kept us informed about the work being completed. I would recommend this company to anyone needing HVAC work.

From start to finish Matthew was awesome! Highly recommend this business, you will not be…read moredisappointed.

Excellent service, timely execution - Saved my mom's AC…read more My mom lives in Gilbert, AZ and had AC problems, we called John's and they came out right away and assessed the situation and was able to take care of the repair within a day. Truly great customer service, very attentive and fixed the issue. Thank you!

I've been working with John's since they installed my ac unit 6-7yrs ago. I signed up for and…read morerenewed their service plan and they've been great about reminding me when it's due rather than soaking up the money and not doing the work. Today Damian came out around 830 for my 6month service and noticed a leak and that my unit wasn't working as well as it should. This poor man went over every inch of my system for 8hrs and even checked my attic to make sure a duct didn't pop off. He was on my roof in the June Phoenix heat until 4. Even had his supervisor come out when he needed help. This is the kind of tech I hope shows every time. I'd rather have someone that will ask for help rather than close it up and say it's good. Great work ethic and competent.

Its unfortunate I feel compelled to write this review update. I had Rusty's visit my parents house…read moretoday since the external unit was making some noise on shut down, and given how great they were in 2023 when I needed them, it seemed like a no brainer. Nothing was declared wrong with their unit besides the LRA being higher than normal. (Apparently reading 129 when the rec on the unit is 120). So when I arrived the young tech was attempting to upsell my father on Compressor protection to solve this at a cost of $600, and stating to both of us at that time that the issue would only get worse and the compressor was the most expensive part of the unit to replace if it goes out (correct). He said $600 was cheaper than a compressor replacement (also correct). After some basic research I realized they were being upsold. Sure protection is good, But if your unit is already covering most of the bases a protector would, then why install one? The upsell statement was.... "Without this your unit will be unprotected and your LRV values are only going to continue to get worse, compressors are thousands to replace" It felt like doom tactics and for a second in my mind I was like, we should just do this. I took a photo of my units information and serial, threw it in to chat GPT. It told me the following about my unit. " What you have Brand: Lennox Model: ML17XP1-048-230A01 Type: Heat pump (not just AC) Size: 4 ton system Refrigerant: R-410A Voltage: 208/230V system (not 120V)" " Does your system already have protection? Yes--your Lennox ML17 series includes: Internal compressor overload protection Anti-short-cycle delay (via thermostat/control board) Standard electrical safeguards required by code So you already have basic built-in protection " I cross referenced this with the manual too. So maybe he meant "Compressor saver"? Like a hard start kit, who knows I'm not an AC tech, back to the internet. Well looks like my unit does not need or benefit from this since its only 2-3 years old and our capacitor was almost on point with the expected readout so starting was likely not an issue. I also saw that 129 was still within the expected +/- 10% tolerance even if on the higher side. So in a nutshell I am disappointed with the outcome here. I understand a bit of salesmanship is required for a successful biz, but $600 of not required add-ons for a unit that has most of it already doesn't feel honest. Not to mention that feedback online was to expect to pay $350-450 and that $600 and above was considered very expensive. And lets say I am totally off the mark here and my research is off, then in that case the young tech seriously failed to explain in detail about the topic. The tech that visited me in 2023 was so knowledgable and at no point did I feel like I was being upsold on things I didn't need. There was a trust bond there almost immediately with that guy. I went back to read reviews and saw that the same has happened to some of your other customers (Quincy . R from literally 2 weeks ago) Your biz was EXCELLENT! I raved about you guys to my neighbors in the past. Some of them even booked you. I know you guys are better than this. Sadly i'll have to take my biz and recommendations else where from here on. Thanks for the great job you did in 2023 and good luck with your continued biz Rusty's.

If I could give Rusty's 10 stars I would . They just saved the day for me and my family . I reached…read moreout on social media , got an immediate response . Very transparent conversation about costs and they were out to my house in under an hour ! Oh and did I mention it was on a Saturday and a free estimate ? Caden was my technician he was clean , courteous , informative and very honest. He got the problem solved and gave me a realistic expectation for the rest of the life of my A/C. He could have did me shady but he was very knowledgeable. I would re commend Rusty's to anyone , and I plan on having them come back to do a tune up on my other unit

I have used FutureWay for my annual maintenance needs for several years, and unfortunately this…read morelast interaction was extremely disappointing. I had scheduled early in the week for a Friday visit, requesting around 2pm. I was given a 2-4pm window, which came and went with no technician and no communication. It would really be helpful if they sent text confirmations, and arrival updates like similar companies in the industry. When I called the office, Paul had no idea my appointment had been missed and didn't have any explanation for what happened. There was no acknowledgment or ownership of the mistake - it felt very brushed off. The conversation felt like I was starting from scratch again. The only solution offered was to reschedule the following week. I found it concerning that he had to ask what service I needed again - it felt as though my appointment had never been properly entered in the first place. This was especially frustrating considering I've been a loyal customer for years, even as prices have increased significantly (145%) over the past 5 years. I understand costs rise, but I do expect good communication and reliability to remain in tact. It was particularly disappointing that even after I mentioned I would likely schedule with another company, there didn't seem to be much concern to retain my business or assurance that it wouldn't happen again, because no one seemed to know what happened in the first place - or least wouldn't disclose it. While they're not a terrible company, they clearly need to improve their scheduling system, accountability, and customer communication - especially for long-time customers. Since I was essentially starting over, I felt it was an optimal time to explore another provider. I hope they do improve some of their gaps for future customers/services.

Called these guys for a second opinion when my tenants AC went out, they got it temporarily up and…read morerunning until the new unit came in and was able to be installed. Top notch communication, fast service, great pricing. Gave me options, didn't just try to upsell me. Quoted this out and they were the best! Highly recommend!

Requested a diagnostics they had found the Eva coil had a leak after I had told them to be sure…read moreeverything else was good, they first replaced the Eva then told me the compressor was bad. This is when they told me it would only cost me $17,000 to replace, the unit was only three years old ,the install job was terrible. The unit was left lopsided leaked because of the cracked tray. All the screws were stripped from over tightening. Water from the condensation flowed toward the electrical .The technician did not ventilate the attic during his brazing carbon dioxide spewed throughout the house all night , After having the compressor replaced for 800 going back and looking at the shotty Work they had left, this place should be called WE REPLACE IT,

Last year our AC went out and We Fix It did an awesome job of recommending the right unit and…read moregetting us back up and running. Over the last year we've called them a few times with various questions or needs. Each time their staff was awesome and always took care of us in a timely manner. Today Daniel came out and did a tune up and fixed a spot that the previous owners had patched that came undone. Every time I call, Mike, the owner, and his team are helpful, friendly, and it's always a pleasure to work with them. We've been homeowners for 15 years and have dealt with several AC companies and no one compares to We Fix It! I highly recommend them and hope you check them out!

I have used Red Mountain several times to service my homes (2) in AZ. First home I had repairs don…read moreseveral times to get my old systems up and running. Every time they showed up on time and went right to work fixing my A/C unit. After the third or forth repair, they recomended that the unit be replaced. I was given several options by Tim and decided to go ahead and get it replaced. Work was done professionally and on time without any suprises. After the project was complete, Tim rechecked the work done and made sure that I was satisfied. The same for the second job when I bought a different home that had an original unit and it was not worth constant repairing! I will use them again if I needed! So far, I havent needed to call again! On both jobs I received great value for the job done. Highly recomended!

I have used their maintenance plan for several yearsand recently replaced the hvac supystem. Have…read morealways found them easy to work with in termas of scheduling, cost, and competence. The techs have been pleasant, considerate of my dogs, and luckily have been ableto come on short notice. Highly recommend!