Wish I could give a few bonus stars here, beyond 5/5. Just amazing service all around…read more They responded to my request promptly, and it turned out that Sufian was only about 10 minutes from us at the time, so he showed up and got to work. In no time at all, he diagnosed and fixed the issue with our AC drain line and, on top of that, explained everything to me and showed me how to fix this same issue myself in the future. As if that wasn't enough, he pointed out (politely!) that we were using the wrong size furnace filter--and replacing them more often than needed. He told me what size we should be using, and why, and where to find them. I could not be happier with these guys, and will absolutely be using them again for any and all of our HVAC needs.

Great job, fast install and price right where they said. Good initial meeting where everything was…read moreclearly explained and took care of rebates.

We originally hired Revival several years ago to replace our old gas furnace and install a new air…read moreconditioner. They did a great job, and our HVAC system is working great! Since then, we've had them out on separate occasions to service the mini-split in the 2nd floor addition and do the annual maintenance on the main system. On every occasion, their techs were thorough, professional, knowledgeable and polite. They've given us good advice and solid recommendations for the new equipment we purchased, kept us informed, and always paid attention to the details. Great value for money!

While Dane was wonderful in replacing our water heater's anode rod, it was quite bothersome that we…read morehad to pay $250 to have it replaced on a part covered under warranty. The water heater was installed 2 1/2 years ago by Rivival Heating and the anode rod needed to be replaced because "Portland water is so hard and full of minerals". The original quote for labor alone (not covered under warranty) was $340 but we got the manager to bring it down to $250. Still, the water heater is only 2 1/2 years old and that was an expense we did not anticipate when we bought the water heater. The prior one was not broken but when we had Rivival replace our furnace, they strongly suggested replacing the water heater at the same time. The old one never produced brown water but after just two years, the new one did. Maybe the water heater wasn't as good as the previous one? Not sure... Forgot to add, my home warranty service said they could not reimburse me because this is a "warranty issue". And to be truthful, the furnace job was great! Just wish the water heater repair didn't cost me anything. Next year, when it is out of warranty, I'll be able to file for reimbursement from my home warranty provider.

Fantastic value and customer service! I was definitely impressed and they made my life easy!read more

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

I recently called Fredy for a second opinion after another firm tried to sell me and relocate a new…read morefurnace because they said my current one was too difficult to make large repairs to. They then "condemned" and shut it down based on a CO reading of 1 ppm. After they presented me with an incredibly expensive estimate and applied rushed sales pressure, Fredy came, said the furnace was fine and that the CO reading was not dangerous; furthermore, he didn't even charge me for his visit. When a third company completely confirmed Fredy's opinion and found no CO, I can highly recommend Fredy for his obvious knowledge and honesty! Martha

This is the second time I've hired Fredy and it was another great experience. He bids the job…read morehimself (doesn't waste a ton of money on sales/marketing), and is totally straight with you and not pushy. His work is top notch and usually a lot less expensive than the big guys. This time he installed a mini-split heat pump for my garage office reno and was super accommodating, allowing me to find ideal placement and the exact unit I wanted (most other companies just had one you have to go with). Prior to this job he helped me with an urgent water heater replacement which was also great and still going strong. Highly recommend.

Matt Frey was my service person this past week. Excellent communication skills and thorough in his…read moreinspection of my HVAC unit. He answered my questions and spent extra time going over my list of issues.

Worst contractor I've ever used if you're thinking about using them don't there's a lot better…read morecontractors out there. These guys are terrible run as fast as you can get away from them.

Brenden was exceptional!…read more We just moved into our home. We had a home inspection and our plumbing came back all good! A couple days after we moved in, we kept hearing the most bizarre sounds in the wall. We researched plumbing companies & Cornels came right up. I reached out on a Tuesday and got a response within minutes! We were able to chat via text which was honestly very convenient. They were able to address my concerns professionally & were soooo friendly. I was able to get scheduled the very next day. Wednesday morning rolled around and I got a text with Brenden's picture, which made me feel super safe and even provided a little information about him. He then called and asked if it was a good time for him to head over and gave his ETA. When Brenden arrived he was friendly, warm, and so professional. He was able to easily see what was going on, explain to me in a way I could understand what was going on, and assured me if we still continued to hear the noise to call back. I truly will call Cornels for any of our plumbing or heating needs!! Brenden was wonderful & secured a life long costumer!

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

We got home late Sunday afternoon from vacation and our air conditioning was out…read more We called Precision and Moses Garcia answered our call. He came out Sunday night and figured out the problem. He was able to get our unit running again even though he did not have the exact correct parts. He explained everything to us and came back the next morning with the correct parts and fixed it. We were very impressed with the service, price, and quality, and how professional he was. Highly recommend them.

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

Super happy with the central hvac upgrade to our dated ranch style home. Game changer.read more

Our gas fireplace was in need of some serious TLC. We had a hard time getting it turned on even…read morewith the switch and it no longer stayed on (it would auto shut off pretty quick). It really needed a good cleaning. They took it apart carefully and cleaned all the pieces/parts. Did a thorough check of everything to make sure there were no leaks/damage. The tech was very knowledgeable and kept a clean working space. I appreciated that he cleaned up after himself and was all done within 2 hours (gone and out the door). The price was reasonable for the state our fireplace was in. I would definitely recommend this company and plan on using them again