This is a positive feedback review on Kevin Peterson - who works for Greenheart Landscapes…read more I left several messages through Yelp App requesting a quote on a project I had in mind. Kevin called a couple hours later and I could tell the sincerity of his voice immediately, "how can I help you?" Nice guy. Polite. I proceeded to tell him what I've noticed for a while now: Our side yard and backyard have noticeable puddling during heavy rain pours, and it takes a while for the puddle to clear. I told Kevin based on what I've read we might need to regrade, or place french drain? Kevin looked up at our house via Google map and he provided his thoughts and assessment on what might be a better solution. He gave me a phone# and the name of a guy that could better help us and provide resolution to our issues. I felt that Kevin was honest, professional, and guided me with appropriate direction that was best suited for our issue, especially given the cost involved. You rarely get this kind of professional service anymore! Kevin, thank you so much for returning my call. I can't say enough positive things about you! God bless you!

Irene quickly came up with the perfect design for our small townhome backyard project. The team…read morewill work with you needs and budget regardless of the size of your space. The crew accommodated access challenges and mobilized quickly. Communication was accurate and ongoing throughout the project. The crew was very experienced. I was surprised how fast they finished. Irene selected and placed all the plants and I didn't change a thing! We were thrilled with the entire experience and just love our new space!

I found Cityscape at the Home & Garden Show in Scottsdale and scheduled a free estimate after…read morespeaking with a very friendly woman at their booth. Joey came out to do the quote and was quick, efficient, and explained what to expect. I received the estimate later that same day as promised and the price was fair. When I approved the quote we talked about color options, and he recommended the "Native" color. I wanted something neutral but with a little character in a herringbone pattern, and I'm really happy with how it turned out. He also mentioned darker tones tend to hold up better in the Arizona heat since lighter colors fade faster. The only hiccup was the scheduling process. They require a deposit before scheduling, which made me a little hesitant. I was told I'd get a call later that day to set the install date, but it took a couple follow-up calls before we actually got it confirmed. The office staff was always very polite and helpful though. On install day, I had given instructions on where materials could be placed since I live in a townhouse complex, but the pavers ended up being left in the grass overnight instead. Luckily everything was fine. I later found out the superintendent originally assigned to my project got sick, so another team member stepped in and didn't have all the details from our earlier conversations, which probably explains the communication mix-up. That said, once the work started the crew moved quickly and finished within the expected timeframe (about three days). The final result looks great and I'm very happy with the finished project.

Poor communication and project management; still incomplete after 3+ months…read more We hired CitiScapes for a travertine paver and turf installation. The crew's craftsmanship on the travertine was genuinely good, but everything around project management and communication fell short. Owner Kendall repeatedly gave us specific dates and times for work to happen, which were then missed without proactive updates -- we had to chase him for status on nearly every phase. Demo also ran long, and the crew failed to clear debris from our driveway in time for Easter; we ended up using Facebook Marketplace to get people to haul away leftover materials ourselves. The turf installation has been the most disappointing part. For what we paid for a premium product, the seams are visibly poor. It took five weeks just to get a crew out to attempt a repair, and that attempt made the seam lines worse. We now have a tentative date for another repair, but given the pattern of missed commitments, we're not confident it will be honored. At one point we went over a month without any contact from them - until they called asking for payment, and we had to push back to get anyone out to the site. The project started before Easter. It's now nearly August, and it's still not finished. If clear communication and reliable follow-through matter to you, I'd be cautious about pursuing CitiScapes.

We hired Colorworks Landscaping to do our backyard and add a paver pathway to our front yard. They…read morebuilt a pergola and made a paver area for it. We also had them add some artificial turf and a long paver pathway. The work was amazing, better then expected! The prices were very affordable. They were able to schedule our job within a couple weeks of the quote. The men doing the work were very nice, professional and showed great respect for our property. I would highly recommend them,

Great consult, they really listened to what I wanted done and were willing to follow up on my wishesread more

Charlie and his crew did a great job. They arrived on time and worked very hard. They did exactly…read morewhat I needed done.

Charlie and his team are awesome. Very accommodating and professional. Team took pride in their…read morework. Highly recommend. This project started as a simple pad of concrete and morphed into pavers.

This company is the best example of "You get what you pay for". We needed a driveway extension and…read morealso wanted our front porch and steps to match. We got 5 different quotes, and even though they came in higher than some, they do a great job of educating you on why, and they have all the receipts to back that up. We went with them for that peace of mind, the unmatched warranty, and knowing it would be done correctly and not falling apart in a couple years. They way they manage the entire project from the first to last step, is a constant reminder on why they are worth it. They run this ship like a well oiled machine! Every appointment was so professional, always on time, and always informative. From the very first appointment with Joe, he was so kind and personable and informative. He really treats the whole appointment like an educational session, and I understand why now. I was thankful for all the information, and how non-salesy he is, no pressure and just really comfortable and detailed as well. He provided very professional, detailed drawings and photos of what it would look like. When we met the project manager, Chris, he was just as friendly and personable and informative. He kept us updated at every step, and was on top of every detail. He always texted us updates, and very communicative. The crew they sent out - AMAZING. Not only did they get the job done in half the time, but their attention to detail was above and beyond! They were very friendly, and top notch on their work ethic. On the final clean up day, I was expecting maybe an hour of tidying up, but what I got was one extremely dedicated guy that spent 5 hours METICULOUSLY double checking every inch of my entire yard, even the areas that they did not work on. He cleaned every inch of our yard, the street, the driveway and even part of our neighbors! He held a level AGAIN at every section of the pavers and double checked it, and then he cleaned and cleaned and cleaned. Every time I thought he was almost done, he'd come back with a new tool for more cleaning. Truly, I've never seen a crew work so hard and diligently and be so scrupulous with their attention to detail. You also get a portal to track the entire project, and to access all the warranty and contract docs that no one wants to file anyway. I would highly highly recommend System Pavers for any project, and we will absolutely use them again. Thank you!

We chose System Pavers because they were the premium option. They were also the highest bid we…read morereceived (around $38,000), but we believed we were paying for quality, expertise, and project management. Their sales presentation was impressive, and we were told they would coordinate everything for our pool patio remodel. Unfortunately, our experience looked nothing like the polished videos we were shown. The project stretched from February 5 until May 14 and required constant homeowner involvement. Instead of having a project manager ensuring the work met quality standards, I felt like I became the project's quality-control inspector, inspecting every stage of construction, discovering mistakes, documenting issues, and asking for them to be corrected. I expected to hire a contractor. Instead, I spent three months acting as the quality-control inspector for my own project. During the project we dealt with broken pool pipes, damage to our pool aerator, fill tank, and underground plumbing, uncapped sprinkler lines beneath the patio, missing weed barriers, uneven pool coping, improper edging, damaged landscaping, and extensive construction debris left throughout our property and neighboring yards. In addition, several pieces of our personal property were damaged or destroyed, including a broken pool net, broken garden hoses, a seven-foot wooden shade post that workers used as a cutting surface, and a planter that was thrown away after crews moved retaining wall blocks to drive equipment through our yard. We also endured weeks of piles of pavers, dirt, rocks, and construction materials stacked in front of both our home and neighboring properties, along with plastic bottles, McDonald's bags, and other food waste left behind by crews. One thing that became obvious was the lack of communication between departments. The salesperson promised certain things that the installation crews clearly never knew about. For example, we specifically discussed reusing our landscape rock, but it was thrown away during demolition because that information never reached the crew. Customer service became increasingly frustrating. When we emailed management documenting workmanship concerns, we received little response regarding the actual problems but had no trouble receiving payment requests. During one phone call, the project manager told us, "We thought the ship had sailed on customer service." Hearing that after months of issues was incredibly disappointing. One issue that really damaged our trust involved the sprinkler system beneath the patio. When water started shooting through the middle of the new pavers, we were initially told the lines had definitely been capped and it must simply be leftover water. Once someone inspected the problem in person, the response became, "Oh, we must not have capped them." Because multiple pool components had already been damaged during demolition, I insisted on having the underground plumbing pressure tested before resurfacing the pool. That test found additional damage that required repair before the pool could be completed. Had we not pushed for that testing, the pool company told us hidden leaks could have remained beneath newly installed plaster. Near the end of the project, I refused to sign the Certificate of Completion until the remaining work was finished. I was initially told work would have to be delayed if I didn't sign first. After refusing, management then said they would finish the work regardless of my signature. That experience left me questioning why there was so much pressure to sign paperwork before the project was actually complete. To be fair, not everything was negative. The second project manager, Jose Corral, completely changed the direction of the project. He was knowledgeable, honest, respectful, and immediately recognized many of the quality issues that had been overlooked. He worked hard to make things right and deserves recognition because he was the one person who consistently treated us like valued customers. I understand that construction projects can have unexpected challenges. My frustration isn't that everything didn't go perfectly--it's that we paid premium pricing and repeatedly had to advocate for issues that should never have occurred in the first place. Looking back, I don't regret investing in our home--I regret having to spend three months acting as the quality-control inspector on a premium-priced project. Homeowners shouldn't have to monitor every phase of construction just to ensure the work is completed correctly. If you're considering System Pavers, keep detailed written records, photograph every phase of the project, inspect everything before it gets covered up, and don't sign completion paperwork until every punch-list item has been completed. I sincer

Asked to come prior to scheduled appt. Then, still late. No apologies or excuses. Not forthright…read moreregarding cost of materials and services. Just appx value regardless of choices. No quote received, even after I reminded them and they said it would be sent.

So I used yelp and found them. They quoted me for a good price so I had them come on over. They…read morecame over the day I signed the estimate unannounced and did the work without me even knowing they were there. They "cleaned up" the aloe and the bush and did a sub standard job. I had to contact them a few times over the next week to finally have them come back and finish the job they should have done initially. I got voicemails promising they would come Monday, they didn't, then another voicemail telling me Wednesday, they didn't. Then they finally show up unannounced on Thursday and finish the job Price is good for sure but reliability is trash. If you aren't ina rush and are able to check on the work while being done then maybe.

Great driveway repair! Reasonable price! We had to fix a pipe under the driveway, and JM Concrete…read morePros fixed it up!

Needed a side yard covered with some pavers for a future shed and tools. Also good area for dogs to…read morerun without the urge to dig :) JM Landscaping responding quickly and came out to give a quote the very next day! Price and Quality of work were on point. I did get 2 other quotes. Thanks again guys. Look forward to using you again in the future!

They ARE NOT licensed to do anything but masonry work!! Anything else, including hiring subs, is…read moreNOT allowed! Call the ROC! This company has, for YEARS, been going well outside their license! We are STILL dealing with issues from a pool built 4 years ago. Joe will never take accountability but will happily take your money.

I recently had a new RV gate installed. The gate after installation was found to be too heavy to be…read moresupported by our current fence and posts. The installer recommended I reach out to a masonry company to rectify the problem. I read all the reviews and used Joe's team for a project here at home for my gate. I can't begin to tell you what a great experience it was. Joe was professional, communicative, on time and did amazing work. The project required out of the box thinking and true knowledge of fencing and gates overall. Joe was able to come up with a process to alleviate the added weight that the new gate that we bought created and helped support that weight in a way that will keep the gate hanging straight going forward. I would recommend Joe and his team for any project you have. They truly went above and beyond for us.