I had a great buying experience with auto paradise az so I hope this review helps the next person…read morefeel confident with their purchase. I was first impressed with their website, they had about a million and one photos of the car so you really know what you're buying. Good for people who live far and can't just pop over to browse. You can tell by talking with Brett and Jessica that they take a-lot of pride in what they do and how they do business and my experience really reflected that. The process was upfront, honest, and transparent.. exactly what you want when buying a car these days. Thank you both for what is quite possibly the cleanest 2016 mazda on the road right now!

What a breath of fresh air! We had a great experience with Brett and Jessica! Timely, courteous…read moreand easy to work with. The car was a gem. I will be back for our future car needs! Two thumbs up here!

Extremely bad communication and customer service. I contacted Adrian (one of the owners) and…read morestarted communication (via text and phone call) about a car I was very interested in. After we initially spoke, he said he would call me back later that day with the extra information I was requesting. I did not receive a call back that day. I texted and called and left a voicemail the next day and received no reply to either one. I finally called in the afternoon of the 3rd day and spoke with him on the phone and he still had not looked into the issues we had spoke about 3 days earlier. He did finally look at it while we were in the phone and said his car repair guy was coming over to look at the car and he would call me back shortly that day. Again, I never received a call back. It was not until late the next day that | finally received a call back. Not calling me back (twice) shortly when he said he would, ignoring my voicemail and text messages twice made me decide to not do business with him/Prestige Auto. He he would not apologize for what happened but took full responsibility. What??!.. Do business this Dealer/Broker at your own risk.

Spent the last 6 months trying to find a nice used car for myself. Months of scouring car websites,…read moreon the phone back and forth, and plenty terrible experiences at dealerships. Prestige auto was the light at the end of the tunnel for me, where ultimately I was able to walk out with the perfect car. Levi and his team are amazing. Made us feel so welcome, and made the process easy. As a woman buying a car, it can be very anxiety inducing. Salesmen constantly pushing you to spend way too much money on a car that's in terrible condition, tacking on all these dealership fees as if i don't pay attention to that. Prestige auto was a breath of fresh air in the car market, and took so much stress off my shoulders. I left the dealership happy not only because I got my car, but because I know my money went to the right people. Cannot recommend this place enough !!!!

Albert gave me a very good deal on a Ford Transit, for that I am thankful. Thank you!read more

BEWARE! I purchased…read morea 2025 Tesla Cybertruck from Arizona Best Cars on August 18. Before I ever went to the dealership, I specifically asked by phone whether the Cybertruck had a clean title. I was told yes. During the test drive, I asked again whether the vehicle had a clean title. I was again told yes. I subsequently discovered that the vehicle had actually been repurchased by Tesla and carried a permanent Lemon Law Buyback title history. During closing, I was handed a document described simply as "the buyback disclosure." There was no meaningful explanation of why Tesla had repurchased the vehicle or of the underlying defects. More importantly, the form stated that I had received a separate manufacturer disclosure detailing the buyback history and corrected defects. That manufacturer disclosure was not provided to me. The dealership also presented a Kelley Blue Book valuation showing the Cybertruck worth approximately $82,000. I later obtained the actual financing documents from Capital One, which contain the same KBB valuation for this VIN. Nothing on the face of that valuation indicates an adjustment for the vehicle's Lemon Law Buyback history. After discovering the title history, I returned to the dealership on August 27 and asked why Tesla had bought the truck back. I was told it was essentially because of a door panel vibration/rattle. I asked for the documentation. Only then--nine days after I purchased the vehicle--was I given Tesla's actual Warranty Buyback Notice for the first time. It showed considerably more than a rattling door. Tesla's notice identified: * Interior Panel concern * Driver Assistance concern * Safety Restraint System concern It also showed repairs including replacement of the vehicle's car computer and other components. I asked Arizona Best Cars to unwind the transaction. They refused and instead offered to take the vehicle back as a trade, requiring me to absorb the financial loss. At this point, I am preserving the documentation surrounding this transaction and preparing formal complaints for review by the Arizona Department of Transportation Office of Inspector General and the Arizona Attorney General Consumer Protection Division. ADOT's Office of Inspector General specifically investigates complaints involving licensed automobile dealers and title-related issues, and the Attorney General's Consumer Protection Division reviews complaints concerning deceptive or unfair practices. Those agencies can determine whether what occurred here complied with Arizona law. If you are considering purchasing from this dealership, do not rely solely on verbal representations about title status, vehicle history, or value. Independently verify the title, obtain the manufacturer's complete buyback documentation before signing anything, and retain copies of every document presented to you. Anyone who has experienced similar issues with an Arizona automobile dealer should preserve their contracts, advertisements, title records, valuation documents, text messages, and other evidence and consider using Arizona's official consumer and dealer complaint processes.

If you choose to come to this AutoNation location, I HIGHLY advise you to ONLY reach out to…read moreMr. Anthony Mannero, sales associate. His direct number is 480-826-5858. This man takes his customers needs very seriously. He will work for the customer and see their purchase to the end, with them. He is fair, honest, and is the kind of person you want to have helping you with a vehicle purchase. No bait and switch, what he says he means and what he means he says! He spent an entire day and a half with us in locating exactly what we needed in a vehicle. GO SEE ANYHONY MANNERO for an excellent vehicle purchase experience at Autonation USA 2625 W. Bell Rd. Phx Az

I sent my info to sell my vehicle, internet Sales person named Abe contacted me and was very…read moreinterested in seeing the vehicle. quoted a price and I we discussed that it was 1 1/2 hour drive for me but he said it would be worth it. when I arrived Abe passed me off to a manager, That's when I knew I was going to get scammed! sure enough the over the phone # was thousands less and they had to really nick pic to find anything to reduce the offer. So if you ever go do Not work with Dis Honest Abe. And his Manager. Total POS's Drove down the street to the competition and sold the vechile! I will talk down Auto Nation Bell Road Phoenix every chance I get! If I could leave a Zero star I would

I will start off by saying that I'm not a hard person to please. I was very open and patient during…read morethis process and still had a horrible experience. I started my car buying Journey with Jose. At first everything was fine but in the middle of waiting to find out if another car was available, Jose left and did not come back. After about an hour and a half, Tiny came to help us out and was wonderful! After purchasing, I was told my car will have a FULL detail done... twice (I requested it multiple times due to the seats being very dirty as well as the center consul). I then waited a week and a half for my vehicle due to Jose continuously telling me that my car was being worked on (A/C was out).. when it was actually not. I reached out to Jose several; times after purchasing to ask about the progress and any updates. I then reached out to Tiny stating that I do NOT want to be working with Jose due to the lack of communication as well as the lying about the details of my car getting fixed. I then go to pick up my car after 10 days.. and my car interior was not detailed AT ALL. There's broken glass in the vents, and under the mats (they so call vacuumed) and well as old food crumbs and spills in the consul. After having to wait that long, I gave up just went to detail it myself. As a first time car buyer, I was super disappointed with not just Jose but AutoNation as a whole. Tiny was the saving grace in this experience but I will never purchase through this company again.

I honestly don't even know where to begin. I wasn't going to write this review because I doubt it…read morewill change anything--and it may just get taken down--but my opinion matters too. I purchased a car from this dealership on July 30th. I couldn't take the car home that night because my insurance didn't become effective until the next day, so the dealership delivered it to me the following day, which I appreciated. I drove the car only a couple of times--to the store and to get food, no more than 5-10 minutes each trip. On August 10th, I noticed oil on the ground in my garage. I checked underneath the car and saw that it was leaking oil. Since it was a Sunday and the dealership was closed, I waited until August 11th to contact the salesperson, who put me in touch with the service advisors. The first time they took the car in, I was told the oil leak was just residue from a previous oil cooler job done before they even had the car. I was told to drive it 1,000 miles and bring it back if it continued leaking. After about two weeks, I got the car back, drove it roughly 800 miles, and it was still leaking oil. On top of that, the car started displaying a "Shift to Park" warning. I brought it back again. This time, I was told the timing cover needed to be resealed and the shifter needed to be replaced. The timing cover was fixed, but I was not informed that the warranty denied the shifter repair. I was told to bring it back if the "Shift to Park" message appeared again--which it did immediately after taking it home. I brought it back once more. They said the oil was just residue from the timing cover repair, cleaned it up, replaced the shifter, and charged me a $150 deductible. After getting the car back, it was still leaking oil. They suggested I take it to Chevy, so I did. Chevy gave me a long list of issues but said the warranty declined the repairs and that the car needed to go back to Dodge. I took the car back to Dodge, and they said the issue was the vacuum pump. A few days later, the car was leaking oil again. I called to set up another appointment and asked if there were any options to get out of the vehicle. The woman I spoke with (I won't name her) was extremely kind and helpful and most helpful other than the techs that's been trying to figure out my car. She told me that if they couldn't fix the car after multiple attempts (similar to the lemon law policy), they would buy the car back. When the car came back--still leaking--I called again and spoke to Carter, who confirmed what the lady said, and told me to bring it in to see what we could do. If I had known what was coming next, I wouldn't have wasted my time. Once I arrived, the story completely changed. They said they would buy the car back--but not for what I paid. I bought the car for $16,000, and after tax, title, license, and warranty, my loan totaled about $25,100. I've barely put 2,000 miles on the car, and most of those miles were from the mechanics test-driving it and telling me to drive it certain miles for each leak. Despite that, they appraised the car at $8,500, even though my loan is still around $25,000. After that, they claimed the issue was the oil cooler. Then it leaked again--this time from the oil pan. They resealed it and charged me another $150 deductible. Now I've driven the car only three short trips, and it's leaking oil again. They're once again telling me to take it to Chevy, even though that didn't work the first time.Point is I bought this car on July 30th, it was delivered July 31st, and it has been leaking oil since August 10th. I have brought this car back seven times, and now it's going to be an eighth. I've barely been able to enjoy or even use the car since buying it. I know I'm tired of bringing it back and I know the techs are tired of me bring it back as can tell keep trying to pass me to Chevy. Which I appreciate but we already know what happened last time I went there.All I want is a car that doesn't leak oil and very reliable I went to five dealerships before choosing this one too. and this has been nothing but a nightmare. Here we are 7 months later and nothing has been done except to keep taking it back to get fixed they even stopped taking me in at the services and kept telling me to send it other dealerships because they couldn't figure it out. I have all receipts and repairs for everything on the car haven't done anything to the car except a crack windshield and put like 4,000 miles on it within the year because the shops have had it longer than I have. Really unprofessional and would never ever recommend this dealership they screw you over on pricing and car doesn't even work and visits the shop more than anything and they also say one thing over the phone then when get there say something completely different. You will just be In debt for a car you never see.

Last year I made the decision to sell my Colorado ZR2 truck and listed it on Craigslist here in the…read moreSan Francisco Bay Area. I had a handful of inquiries -- the first party to view it was Anthony. He viewed the car and we talked numbers and shook on a deal. And then drove over and met him at Chase Bank, which had the title, and he had Colby pay off the loan. He came back and picked up the truck later. I have had dozens of cars over the years and this was among to top as far as easy transactions. Definitely recommend.

My car died and we needed a replacement ASAP. The staff was friendly and easy to work with. We're…read moreso happy with our purchase. The car was in great condition and we got a great price for it. Highly recommended for buying a quality vehicle at a great price!

While searching for a vehicle I came across this Red nice looking Nissan Altima 2019 called up…read morethere said I was interested and Sergio and his team came and helped me out right away while Sergio was taking care of everything he was cool quick and very understanding everything shortly went great came in and walked out with I wanted Thank you Sergio for your amazing help and the new car

I honestly wish I could give this dealership 0 stars. I have had problems with this Jeep…read morepractically from the moment I drove it off the lot. The check engine light came on the same day I brought it home, and the vehicle was shaking. I was able to bring it back, and I was told the issue had been fixed. Unfortunately, as soon as my 30-day warranty was up, the check engine light came back on, and from there it was one problem after another. I have spent over $5,000 trying to repair this Jeep, and every time one issue was fixed, another problem seemed to appear. At this point, multiple mechanics have told me the same thing: get rid of this vehicle ASAP. I haven't even owned it for a year, and I've already had to purchase another vehicle because I could no longer rely on this one. What makes this experience even more frustrating is that I purchased this Jeep while I was 8 months pregnant. I specifically told the dealership that I needed a reliable SUV, and they sold me a vehicle that turned out to be anything but reliable. I understand that used vehicles can have issues, but having major problems almost immediately after purchase, continuing to spend thousands of dollars on repairs, and still not having a dependable vehicle is completely unacceptable. I feel like I was sold a lemon, a vehicle that should never have been sold to someone looking for a reliable family SUV. I trusted the dealership to be honest about what I was purchasing, and unfortunately, that trust was misplaced. Absolutely heartbreaking and incredibly frustrating. I would not recommend purchasing a vehicle from this dealership based on my experience and based on all of these terrible reviews.

I purchased two cars from Timmy. This is a family owned shop that is honest and been there for…read moreyears. I highly recommend Stopping by if you're looking for a vehicle at a decent price and good people.

An honest sales person at a used car lot. Yes it's possible. Come meet Tim…read more I paid cash for my vehicle and he worked with me on the price. He was friendly and not pushy at all. He let me shop and ask questions and was supportive of me making my own decision. If it were any other way I would have been gone.

Jay was very patient with me from the beginning and has been supportive throughout the entire…read moreprocess. He's a straight-shooting, no-BS kind of guy who provides excellent customer service and tells you what you need to know without the runaround. What has impressed me even more is that Jay has gone above and beyond to help me after the sale. He's definitely a great go-to guy when you need to get business handled, and I really appreciate the way he stands behind his customers. I'm very happy with my Dodge Ram and highly recommend Jay and ASC Motorsports to anyone serious about buying a quality vehicle and dealing with someone who will still be there after the sale. When it's time for my next truck, Jay will be the first person I call.

My husband and I have been looking for a truck for awhile now. When we saw one we were interested…read morein at ASC Motorsports, we sent an inquiry on their website. Within 10 minutes, the owner, Jay, got right back to us and answered any questions we had. We went to see it the next day, and were SO pleasantly surprised how it wasn't like a typical dealership. One of the employees greeted us, and then told us to look at whatever, and let him know if we had any questions. Nobody was pushy at all, they gave us space while looking around, and were very straightforward- which we loved. Their prices are extremely competitive, and their vehicles are well-maintained. We'll definitely be referring our friends/family to ASC!

The car they sold me has had the transmission rebuilt, rear axel rebuilt, transfer case motor…read morereplaced, injectors replaced, and is currently sitting at ford waiting for the engine to be taken apart and rebuilt because i got the oil changed at the dealership and then it blew up. I bought this car in feb of 26 and it's almost September and I don't have a working vehicle yet. This has been the worst purchase of my life.

Came in and test drove a jeep. Mike was the sales person who helped us. Jeep was in great condition…read moreand after my test drive I went inside to purchase. But there was another person after me that came to check out the Jeep too. He said he wants to wait for the other people to come back and when they did he sold them the Jeep though I came in first. Customer experience was also awful and not professional. Wouldn't recommend.