I called to make an appointment in three days time. I wanted a nice birthday celebration with my…read morefamily and was booking for four people. I called on a Thursday to make the appointment for Saturday and the guy I spoke to told me to call of the DAY OF. Because for some reason, they couldn't make the appointment in advance. Saturday comes along and I called THE MINUTE THEY OPENED which is at 11am. Immediately the guy answering the phone was super rude and tried to tell me I can't make the appointment when I needed it because it is "too busy." So they have you wait until the same day to make the appointment then force you to take whatever time they tell you is good enough for them. I'm sure they're trying their best but their system is ridiculous.

My boyfriend and I went here today, and we had a really good experience. We ended up being late and…read moreeven changed our reservation time twice beforehand, so we were definitely a bit of a complicated couple, but the staff couldn't have been more accommodating. They made us feel welcome the entire time and never acted like it was an inconvenience. The value is honestly hard to beat. We paid just $65 for a 90-minute deep tissue massage that included hot stones and oil, which is an incredible price. Just keep in mind that this isn't a luxury hotel spa, so don't expect a high-end resort atmosphere. What you do get is a solid massage at an unbeatable price from therapists who work really hard, so be sure to tip them well. We'll definitely be back.

It was amazing as always. This was my birthday massage. I walked in with a bit of tension and as…read moreusual Nikki smoothed the harsh edges of that tension. I walked away feeling relaxed and peaceful.

I booked a last-minute 80-minute massage with Emmanuel because I'm moving out of state next week…read moreand had two membership credits left to use. I honestly went in with pretty low expectations because I have extremely tight hips and piriformis issues, and it's rare that I find someone who really understands the type of massage and pressure I need. I don't know where Emmanuel came from, but he is incredible. I barely had to explain anything. I just mentioned where I was tight and what was bothering me, and from literally the first minute until the end, everything was perfect. The pressure, pace, technique, and areas he focused on were exactly what my body needed. I have genuinely never had a massage where I had absolutely zero feedback or adjustments to give. I was so relaxed I fell asleep a couple of times. I immediately booked another 80-minute massage with him for next week before I move. Now I'm actually so bummed that I discovered Emmanuel right before leaving Long Beach because if I had found him sooner, I would have been booking with him every single week. Emmanuel is seriously amazing. One of the best massages I've ever had, hands down. The NOW Long Beach has an absolute gem on their team.

I asked for a 60 min foot and body massage (no oil) and I was paired with Lucy. I didn't know what…read moreto expect, but she met my expectations greatly! I am a very hard critic of massage because I have worked in physical therapy offices and I have given the best massages but don't always have the same experience when it's done to me. Lucy is attentive, strong , and gentle all at once. I also really love the vibe in the suite. Definitely gives Spanish spa. Thanks Lucy! I'll see you again.

Very inexpensive and very relaxing!…read more I took myself here as a solo date and at first I was a little nervous, only because I have not gotten a massage in yearssss. As soon as they started fo massage me I was able to relax. they were very professional and very thorough! I paid for the deep tissue massage, and when I tell you i was relaxed the rest of the weekend for my son's birthday party - i felt amazing!! please do yourself a favor and go relax. They offer all sorts of massage options for all prices and there is a lot of parking too. I didn't make an appointment but was seen right away.

These folks know what they're doing. Shannyn has saved my body in a few different ways, but it…read morestarted with relieving my super tight calves last year. I was unable to run more than 1 mile without my calf locking up. One session with her fixed that. Some more sessions completely relieved all problems I was having in both calves/lower legs during my marathon training. She will find spots that I wanted to tell her about - that I felt in training but forgot about entirely - without me mentioning anything. The specialists live up to the business name. Just so you know. But it's 100% worth it.

I found my people! I found my people!…read more Super excited that I finally made it here because this has been a long time coming. It felt so good to have my concerns addressed and assessed without feeling rushed, unheard, or unseen. The team at Firm Hands Sports Massage took the time to listen, explain, and really focus on what my body has been trying to tell me for a while now. If you've been dealing with chronic problem areas and keep putting yourself on the back burner, consider this your sign. I'm already looking forward to coming back and starting treatment on these stubborn trouble spots. My body has some catching up to do, and for the first time in a long time, I feel like I'm in the right hands. ‍

I have visited this massage business several times over the years and, while it has never been the…read moremost relaxing environment due to staff frequently talking loudly with one another during services, the late operating hours (closing at 10 PM) made it a convenient option when I recently needed relief for significant back pain. During my most recent visit, I paid for both a massage and cupping therapy. At the time of the service, nothing was mentioned about any issues. However, when I got home, I discovered what appeared to be a burn mark on my back. As someone who has received cupping treatments from licensed massage therapists in the past, I am familiar with the circular marks that cupping can leave behind. This was not that. It was clearly a burn. When I contacted the business to express my concern, I was disappointed that the initial response was to suggest that the burn was a normal result of cupping. In my experience, that explanation was inaccurate. They then offered a discount on a future massage as a gesture of goodwill. Against my better judgment, I returned a few weeks later expecting the promised discount, only to learn that it amounted to just $5 off. Considering the fact that I left with a burn from a paid service, this felt dismissive and showed a lack of accountability for what occurred. The combination of an unprofessional environment, an injury sustained during treatment, and a poorly handled customer service response left me extremely disappointed. Unfortunately, I can no longer recommend this business. Customers deserve a safe experience and a business that takes concerns seriously when something goes wrong.

We came here on a weekend afternoon. The prices were very good, about $50 for an hour massage or…read more$30 for a half-hour massage. The 3 of us opted for a half-hour massage and the tip guideline posted was between $5-$15 for a half-hour massage, which was reasonable. The therapists were knowledgeable -- they used hot stones and pressure points and also some deep tissue techniques. However, my sister said she pointed to her elbow to get massages and the therapist didn't seem to understand that. Overall everyone enjoyed their massages and we thought it was a professional and clean environment. The rooms are divided by curtains. I would recommend this place and would come back next time I'm in town. They charge $2 to use a credit card and you can tip on the card as well, just hope that the tip goes to staff (i thought it was a little odd that the staff didn't walk us out so it wouldn't have been a little tough to tip them).

Lovely Asian massage spot in Long Beach. Good location with easy street parking - had a very good…read moremassage from Shirley, felt very relaxed, good zen music and felt much better after my massage. Would recommend!

Me and my girlfriend went and it was super relaxing. They were very thorough with the massage and…read morewere very friendly. 10/10 place.

Queenie has magic hands. More than a neuro-muscular massage,…read moreshe does the work of a healer. I thought a massage was the last thing on my list, it should have been the first to fix all my aches and pains. If you want to make a big difference in how you feel and navigate Planet Earth, go see Queenie at G-Medical Massage. I'm now on the path to wellness and I wish the same for all who read this. Liz

I've been dealing with tension and shoulder pain, and Mateo has been incredibly helpful. His work…read moreis exactly what I needed - he's thorough and really gets into the problem areas without being too much. After each session I feel significantly better. He's professional, skilled, and I always leave feeling like my body got the care it needed. Highly recommend if you're looking for therapeutic massage that actually makes a difference.