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    Avis

    3.8 (16 reviews)
    Open 7:00 am - 6:00 pm

    Services - Avis

    Truck rental

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    3 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    12 years ago

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    5 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    12 years ago

    Great place for REALLY clean cars! Helped me out at the last min and provided me with a car and with a smile. Thanks Guy, see you soon.

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    Review Highlights - Avis

    This is by far the best place to rent a vehicle in Saint Augustine.

    Mentioned in 2 reviews

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    U-Haul Neighborhood Dealer

    U-Haul Neighborhood Dealer

    (2 reviews)

    This location had a few trucks available. It's first come basis with no reservations…read more We just needed to move a few things into storage so we got a 15 foot truck. We took pics of all the damage on the truck and the mileage before we left the lot. The truck was clean inside. You get charged mileage when you use the truck locally. This location has outdoor storage units behind the office. It looked pretty secure. I saw people using a code to get through the gate. Check your bill before you leave. The mileage was wrong on ours. We are still waiting for a credit.

    2021 Bone Head Business of the Year... U-Haul (4524 US Hwy 1, St Augustine)! I called to rent a…read moresmall trailer with ramp and spoke with "Gary". He said he has two, but because he was closed, I could pick up in the morning at 9 a.m. At 8:45 a.m. I called and again spoke with "Gary" (he answered on his cell phone). He said he would be in at 9:20 a.m. At 9:35a.m. he arrives and opens. It was raining, but not heavy. I told him I needed to rent the small trailer. He said he couldn't rent it, saying, "I'm sorry it's raining. I don't make enough on those". (BRILLIANT!). When asked if he was serious, he said he was. I said, you just don't want to get wet, right? He said, right. I asked if he knew I was the one he talked to this morning, he said he did but didn't know it was raining. I asked if he was the owner, he said he was. I went directly to Home Depot (Durbin Park) and they were very happy to rent in the rain.

    Penske Truck Rental

    Penske Truck Rental

    (2 reviews)

    Southside

    I had to give 2 stars because the individual that helped me get my rental was quick and efficient…read more They also exhibited excellent customer service. If it weren't for her then i would give them 1 star. Penske company is holding my refund and telling me i have to wait an additional 3 to 5 business days to receive my $60 refund. I received my rental on the 07Nov19 returned ot on 07Nob19 and have yet to receive a refund. I spoke to representatives on 2 occasions. The first was yesterday 20Nov19. On this date i was told my refund was not posted but the woman was able to speak with manager Connor to correct this issue for me. They stated the refund will be in my about yesterday 20Nov19 or today 21Nov19. Today i call penske a lot more distraught and confused because i was told my refund would be posted but i have yet to see a dime. After speaking to Lisa M. Customer service rep, William Rock Retail manager and Dustin Dance District Manager, I am basically being told I'm delusional and that the money was already returned to me. Yes I'd admit they attempted to help by "posting the 60$ again" (in quotations because i never received the first $60) but say it won't post for another 3 to 5 business days which is absolutely absurd. They are literally playing with my money and my livelihood and expect me to continue waiting for my money. With this being said i wouldn't advise anyone to use Penske especially not the Jacksonville FL branch because of their lack of professionalism and concern for their customers. On a lighter note Uhaul deposits your return the very next day without any hiccups. They are a little more expensive but the total experience is 10 times better. With this being said shop wisely my friends.

    Thank you Penske for making what seemed to be a hopeless situation work out! #sticktowhatyouknow…read more#budgetsucks

    Avis - carrental - Updated May 2026

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