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    Enterprise Rent-A-Car

    2.3 (26 reviews)
    Closed 7:30 am - 6:00 pm
    Updated a few days ago

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    Crack not visible

    WARNING: Make sure to take a close up video of the car during your initial walk around if you end up renting from this Enterprise! I unfortunately did not take a video, and they are claiming that I caused damage to the rental car's front grill. I did not get into any accident and only parked in a parking garage at work or home driveway, so I did not cause this crack. From the pictures, you can see how this is not something that would be visible during the car walk around. Even when taking a picture inches away from the damage, you have to zoom in to see the crack. I honestly feel like I am being scammed by Enterprise.

    Look at these stains!

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    4 years ago

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    24 days ago

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    10 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    8 years ago

    Helpful 1
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    8 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    14 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    12 years ago

    They were really helpful and quick. I was worried because of the other review but it honestly was great.

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    9 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Budget Rent A Car System

    Budget Rent A Car System

    1.0(1 review)
    1.2 mi

    In June of 2021, when I arrived at this rental facility, there was a young boy who I would estimate…read moreto be 10 years old driving the cars. I was given an extremely dirty car. The car had food crumbs in the seat, cup holder and smelled of cigarettes. I asked for another car and the guy behind the desk yelled in the back to the young boy "Hey did you clean that car?" The boy responded "I tried". The clerk tossed another key on the desk and told me to "go check that other one out". I went outside and that car was also just as dirty. He then got even more rude and said "well here is the only other car I have" and tossed the keys on the counter. At that point, I was already running late. That car also smelled of cigarettes and had NOT been cleaned, but I was desperately trying to avoid being late for my trip and had no other option but to take it. I ended up cleaning out the inside entirely myself. I tried calling budget twice and was on hold for over an hour. I then tried filing a report at the drop off center and was told "I can't do anything you have to do it online." 1. These were the dirtiest rental cars I have ever seen, and apparently were being cleaned by the mans son who was definitely not legal working age. 2. This was incredibly unsafe to have a boy so young driving these cars around the lot. 3. I called Budget just recently to place a complaint and the supervisor, John Hernandez 54900 lectured ME that I should have called them sooner (I waited until my vacation was over to call) and questioned if I was being truthful about the young boy driving cars. I will never rent from Budget again and encourage you to especially avoid this location at all costs.

    Photos
    Budget Rent A Car System - The rental car they gave me

    The rental car they gave me

    Budget Rent A Car System
    Budget Rent A Car System

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    Ancient City Slingshots - Outside of Ancient City Slingshots

    Ancient City Slingshots

    5.0(3 reviews)
    5.0 mi

    My best friend came in town and we decided to enjoy the nice weather. We made our way to ACS to…read morerent a slingshot for half a day. Let me tell you!!!! It was absolutely amazing. The service was impeccable. The owner was friendly and provided great service. Instead of renting and stopping by the beach for an hour or two instead we pretty much drove the slingshot the entire time. We drove up the A1A from St. Augustine to Jacksonville then drove back down 95. It was the most amazing experience. Needless to say, I will be renting from heat again. The slingshot was clean and the handling was amazing. We picked the manual one because hey driving manual are more fun. The performance on the slingshot was top notch. I may end pitching my own. In the meantime this will be my place to rent from. I couldn't have asked for better service!

    Need a way to enjoy the area from a different perspective? Need a way to differentiate yourself…read more This is a place to do it. Owner was very personable, and professional. He was welcoming from the first phone call. Made processing the appointment and finalizing details of breeze. Upon pick up we were attended to quickly. And as even the lines grew everybody was placed in importance and taken care of efficiently. The drive itself is something you have to experience. It was truly amazing, and unlike anything you've driven before. Whether it be a car truck jeep van motorcycle four wheeler snowmobile, this is in a niche all its own! Had a blast and highly recommend. Thanks for the great afternoon!

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    Ancient City Slingshots
    Ancient City Slingshots
    Ancient City Slingshots - Main entrance door for Ancient City Slingshots Jacksonville location.

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    Main entrance door for Ancient City Slingshots Jacksonville location.

    Budget

    Budget

    1.0(3 reviews)
    4.8 mi

    My Son is a Naval Officer and came to St Augustine to visit Mom & Dad after a very long deployment…read more He rented a car in St Augustine so he could enjoy his leave. After driving around on the first day of the rental, he parked the vehicle in our driveway. The following morning the car would not start. We called the rental office and they sent a service to see if they could get the car going. He jumped it and it started. Nothing was left on to drain the battery. We did not feel confident driving this car to Jacksonville so we returned the vehicle to the facility. Two weeks later we received a bill for the service call of 218.00. After a few heated conversations with Budget/Avis the bill was waived, but not before they attempted to negotiate the amount. Excuse me but this is your car that was not in top working order! I feel bad for how many people you have rolled over with the same approach that you took with our Son who serves or country! Shame on you!

    St. Augustine FL. July 2022 Needed a car for a week while…read moremine was in the shop. I reserved the car over the phone and was given two options to pay, prepay in full or pay at counter. I chose pre-pay for $269. BUT was NOT told it was NON-Refundable. I found this out the from the rental reps I picked up the car from. They do not have capability to override, change or modify a pre-pay registration. I dropped the car off two days later, called customer service (now the 4th time in 2 days) was placed on hold for over 30 minutes the third time and was hung up on when the rep said, "hold on I will see about getting a refund for you". I am owed $90 by this company. Also- in the pick up contract it does NOT state the pre-pay is non-refundable- only the drop off receipt does. In short, AVIS/Budget charged me $269.16 for a week long rental that was only used for 2 days, did not verbally or in writing state the pre-pay option is not refundable before getting the car. Enterprise quoted me $317 with a pick up!

    Enterprise Rent-A-Car - carrental - Updated May 2026

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