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    Avis

    3.1 (51 reviews)
    Closed 8:00 am - 12:00 pm
    Updated 1 week ago

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    Catharine W.

    Last minute order, but I think it's a good ride! Thanks Avis for a good service before I got my car

    Tea T.

    The service here is great. Mark had our suv ready with a full tank of gas. The process was quick and easy. He explained all fees up front so we weren't blindsided like other companies. Drop off was quick & easy too. I recommend this location because of the awesome service of the staff.

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    Photo of P I.
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    12 years ago

    Avoid. Just avoid. Waiting for over 30 minutes. No one at the front desk. (Is that a tumbleweed I see and crickets I hear?!)

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    Photo of Joe M.
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    12 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    Photo of Jay J.
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    9 years ago

    Customer service here is excellent! The manager and Mike helped me out when I made a mistake on my end. Will be coming here again!

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    10 years ago

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    Page 2 of 2

    Ask the Community - Avis

    Review Highlights - Avis

    Mark and Kiona has provided excellent customer service for me over a year.

    Mentioned in 9 reviews

    Read more highlights

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    Ken Grody Ford - New Car lot

    Ken Grody Ford

    (435 reviews)

    Brought the truck in for service - "The Works". It's a great value because it includes tire…read morerotation, oil change, vehicle check up, and topping off all your fluids. It's a great way to ensure your vehicle stays running smooth. I choose Redlands over any other Ford dealer for service. I've been bringing my vehicles here since 2014. If you're looking for a Ford dealership in this area give them a try. They take walk ins and appointments. This is a smaller dealership who may appear not to have a large selection if looking for a vehicle to purchase but still stop because their sister dealership is a lot larger and they can bring vehicles over.

    Buyer beware! The finance guy is not "your friend". They are all professional sellers and they know…read moreall the tricks. Don't fall for them. KNOW WHAT YOU'RE GOING TO PAY AND OPTIONS YOU WANT AND DON'T LET THEM TALK YOU INTO ANYTHING ELSE. One trick I noticed and my sister fell for... A lady walks around near you with a bouquet of flowers. You'll later see them sitting on the finance desk. He's gonna tell you some lady comes in selling flowers and he can't resist buying them for his wife. Yeah right! That's designed to get you to think he's a nice guy. He's gonna "call in favors" to get you good deals with on extras, the rate, whatever. No! You may have gotten those anyway. He'll tell you he's "calling in a favor" to reduce your interest rate? NO! You already qualified for that better rate (buy rate). They initially gave you a higher rate (sell rate) so they can later "save you money" to afford that extra warranty or whatever buy reducing the rate back down towards what you qualified for. He'll tell you he's gonna "buy down the rate" so your payments will stay the same with the extra items. This works far too often. The vehicle is good (so far) but the finance area lives up to the "used car salesman" reputation. A good learning experience for my sister.

    Hyundai Inland Empire

    Hyundai Inland Empire

    (662 reviews)

    We came to Metro Hyundai to trade in our 3-year lease and lower our monthly payment, and the…read moreexperience exceeded our expectations. We worked with Matin and his manager Alfonso (AL), both of whom were incredibly helpful throughout the entire process. They took the time to understand exactly what we were looking for and presented us with several options that matched our needs. After discussing everything, we chose a vehicle that was actually located at another dealership but Matin personally went to pick it up and brought it back for us, which we really appreciated. The service was outstanding. There was no pressure to add extras, though they did clearly explain available options so we could decide for ourselves. The finance team was efficient, and the whole process was smooth we were in and out and driving our new car in no time. If you're looking for great service and competitive pricing, I highly recommend Metro Hyundai. We'll definitely be coming back in the future. Thanks again to the team!

    12/23/2025 Purchased…read morea new Hyundai SUV this year, so came in for a oil change. Made an appointment online for 10:00am. Arrived a bit early, but they did not take it the car until 10:07am. Service given: Oil & filter change, tire rotation, software update, multi point inspection, courtesy car wash. - Was staying for the entirety, they said the wait time is about 1 hr 30 mins. I waited a little bit more by 4 mins. - The waiting room was clean. There was a large leather sofa and a couple of comfy leather arm chairs. Also, two large desks with a divider as well. Cold and hot drink stations were there and snacks were available for customers. - Limited internet connection. No music, which is a good thing. Because random radio station music playing is the worst! - There was a large tv screen and finally staff turned the tv on to the Food Network for the customers in the waiting room. - Customer service was very good! Friendly and courteous. They came in and updated long-waiting customers on their cars. - As any waiting room for car service, there was light AC, so bring a jacket if you get cold easily. Also, there were double doors right next to the arm chairs and it never fully closed every time someone walked outside, so there was a cold draft coming in. Today's weather was gloomy and windy too, so that didn't help. But overall the ambiance of the room was clean and it was a good space to wait in. - Car was washed and vaccummed too, but they did not wipe down the whole car, as they anticipated there will be rain. So it was just dripping wet with water. But it would have been nice to walk outside to a nicely wiped down, clean car. - Given my overall experience, I would return for other services. Recommend booking online first, so there is no additional wait time!

    Nissan of Redlands - Nissan Sentra

    Nissan of Redlands

    (517 reviews)

    I have used them since 2015, bought my 4th car from them.Each time, they were great and…read moreprofessional.

    If I could give zero stars, I would. We purchased a 2019…read moreNissan Armada from this dealership just 4 months ago, and the entire experience has been nothing but problems. From the start, sales reps Phillip and Juan had us waiting nearly 7 hours before pressuring us into a car we didn't even want, acting like it was our only option. We trusted them and went through with the sale because we needed a reliable vehicle. Four months later, after only 12,000 miles, the engine suddenly failed with a major compression issue. Every time we talked to someone, the explanation changed. First they said it was the fuel injectors. Then it was the engine. Then they claimed the injectors caused the engine failure. Nothing added up and nothing was consistent. Andy, the warranty representative, told us the third-party warranty denied the claim. After that, we were basically told we were "burnt," and that there was nothing they would do to help. No responsibility, no solutions -- nothing. Only after pushing the issue did Valerie, the manager, finally mention maybe trying to contact Nissan of America -- something that should have been looked into immediately, not as a last resort after we were left with no options. At the end of the day, we are now stuck with a $25,000 loan for a vehicle that only lasted 4 months before the engine blew. We literally paid $25k to drive a car for four months. No customer should have to go through this, and no dealership should operate like this. This is my honest experience. If you value honesty, accountability, and basic customer service, go somewhere else.

    Avis - carrental - Updated May 2026

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