"I had a great visit yesterday! Dr. Lee was very nice and funny. It was the easiest eye appointment…read morel ever had. Highly recommend!"

I've been coming for over 20 years. Dr. Reiner and Dr. Lee no issues ever at all. The new staff…read moresince Covid is not the best. I left once and went to Costco but came back and now I'm done with this office. I called the other day and was on hold for 10 minutes. I am trying a new optometrist next month when my insurance is available for full exam etc. My latest glasses are horrible. Spent so much money. The anti reflection is expensive yet it doesn't look like I have it. In pictures, I look horrible. Can't see my eyes. The new doctor I got was nice but probably examined me wrong. My glasses are hard to use. The countertops and tables look curved. Also she told me the price for a contact lens exam and gave me the wrong price. If I would have known I would have said nevermind I will live without new contacts. I paid so much money for a horrible product. I told the staff and they didn't care. I was forced to pay even though she made an error and saw the wrong price. I cried and cried in my car. Melody called me and probably realized I was upset and she tried her best to make me happy and I agreed with her offer and that was that. But for the past year, I've been wearing my old prescription glasses because the new ones are simply hard to use. Plus I spent so much money on new frames and new contact lens exam that I didn't have enough money left over for new sunglasses so I've been using my sunglasses from two prescriptions ago and now I fell while running and they scratched up so I am forced to replace everything. I hope the new office that I will be trying out is good to me.

5 stars. Per my last Yelp review, I'm still here! Staff is…read moreamazing. Doctor is great. EXCELLENT service per usual!

Dr. Hsu & Dr. Hua are the best. I like the personal attention you get, I got some exams I had never…read morehad before until my wife decided to switch doctors (offices). Dr. Nancy encouraged me to get Contacts. Before I was told I couldn't because of my astigmatism, but surprise. I could. It wasn't easy at the beginning but this is the second year and they are so comfortable. Everyone in the office is very helpful with everything that is needed for you to get glasses or not (My youngest son didn't need them Last year). They take care of you since you call to make an appointment. Now with this Covid-19 protocols they make you feel safe. Thank you!!

I have been going to this location for many years and Dr has always been great. Her service is…read moreamazing and she is very nice. The girls up front are very helpful as well. My exam was quick and I picked my glasses there. They were ready in a week which was great for me. This location takes my medical and I'm thankful for all the help I've received. I recommend this spot immensely, you will not regret it.

Incredible doctor and staff. So happy I have found a great neighborhood doctor that I am so happy…read moreto support!

Great customer service! Costco definitely has the best prices for frames! I would definitely…read morerecommend

This location has the worst customer service when it comes to booking an appointment. I've called…read moreover 5 times and they hang up. I can't make an appointment online. When I go in person they said I need to call and make an appointment. No walk ins or make appointments.

Been coming here shortly after Covid I wanted to come…read morebefore but she was not taking in any new patients at the time so I was going somewhere else and then suddenly I got in and have been very happy since Dr Chu is very informative and easy to talk to and has a good sense humor I think Very thorough and does all sorts of tests and makes sure to get all the data needed to make the best diagnosis Service is great and it's a very chill spot and I always have a great experience here

Dr Chu is a amazing optometrist hands down she really takes her time in checking you and always…read moretakes care of you not to mention she has the best variety of glasses best hands down

Debra Alexander is a scam artist and can be vindictive. I went to see her for contacts in December…read more2025 because I wasn't given a contact exam during my regular visit. I wasn't aware that a contact visit was separate because my eye doctor in CT always did both at my yearly visit. When I came in I had my eye exam and ordered my box of contacts. Then I came back in March for my regular yearly exam. Before I came in I received many messages telling me to wear my contacts at the visit. I thought why should I? I already had my eyes checked for contacts. When Alexander came in the exam room there were no pleasantries and she just immediately sat down and started asking me how my vision was and she put the letters on the wall. She changed the letters and each time I could not see them at all. I immediately panicked because I couldn't see anything and she had flipped the letters many times. I thought I drove here and could see fine and I was sitting in the lobby reading on my phone just fine. I didn't know what was wrong with me that I couldn't see. When I asked questions, but she didn't answer she just kept on with her test. When she was done she said I had a different prescription in both eyes and that I would need two new different boxes of contacts. She had me take out my new contacts I had just worn to the office and throw them away. I refused to do that so she gave me a case to put them in and I put her contacts in she was prescribing me. I told her they were uncomfortable. She wanted me to try them for a few days and let her know as soon as possible if I liked them so I could bring my other prescription contacts in. She then took me out to the front to place an order with the tech. Mean while as I'm trying to keep up with her I'm thinking wait a minute when am I going to be checked for glasses? I wanted to use my insurance for glasses. I tried to ask her but she went back in the technician office and she said she would be back. I hoped then I would get a chance to say I want to use my insurance for my new prescription for lenses. I didn't even want to change my frames because she doesn't have a good selection or very many choices of glasses for women. The glasses selection cater more to men. The tech came out and I asked her if the doctor was coming out and she told me no and that she was seeing her next patient. Alexander told me she would be right back. The tech started talking to me about the contacts and placing my order. I was very confused and frustrated and I told the tech I feel very scammed. I told her I had just come in the office and had my eyes checked in December how is it my eyes dramatically changed in a few months and now I'm going to need two new boxes(a different prescription for each eye), which is going to cost me even more money and these are not the same brand and they probably cost more because they were a contact that dealt with stigmatism and bifocals. I told the tech I didn't come in to have my eyes check for contacts. She said well it's because it says in your records that I complained that I should have had my eyes checked for contacts during my yearly visit. I had that conversation on the phone with the receptionist and she explained that they are separate visits. I understood once she explained it but clearly I was being punished and scammed at my yearly visit. I told the tech right then that I felt scammed and that I didn't want to order the new contacts and that I would stay with the contacts that I just received in January. I was happy with them and I wanted to use my insurance for new lenses in my present frames. The tech said she would report my feeling scammed and how I was treated by Alexander to the office manager. I thought to myself what for? She works for her what is she going to do. Once I got my glasses I requested my records so I could go else where. The receptionist told me that she would let Alexander know. I said ok but why can't I just come in and pick up my records. She told me that Alexander needed to look over them and clean them up. I found that very suspicious. Why do they need to be cleaned up. I asked for the last 3 visits and it took 5 days to get them. I went in and picked them up and left. When I got home I looked at them and saw that my December visit was not included. I went back the next business day and requested my records for that visit. They then had to get permission. I told them I wanted the records for the visit but they asked me did I want my contact prescription. I said well yes I want that included but that I wanted all the information on that visit like what I had been given for my other visits and I showed them the records that I had been given. After they talked to Alexander I was only given my contact prescription and not the test records of that visit broken down. How convenient that I wasn't given those records to compare my December visit with my March visit. Very Calculating!

I'm writing this BECAUSE I've had THE GREATEST eye doc in the industry!!! Debra Alexander is the…read moresweetest, most competent, eye doctor I've had in YEARS! If you want GREAT ATTITUDES from EVERYone in the office, sign up here! EVERY time I go there, I leave w/ a smile because the PEOPLE are sooooo pleasant!!!

It blows my mind that there are reviews from people who THINK they can fraudulently bad mouth you…read moreand your business! I'm glad you do take the time to respond back, because people like this really don't deserve it. However, as a former small business owner myself, dealing with people who think they can get away with lies or misinformation are despicable. Anyways, I've been totally satisfied each and every time my husband and I have been coming here, for over twenty years, including when Dr. Au took over the practice from Dr. Huey. Thank you for always being friendly, patient and informative.

Wow -- I'm blown away! Dr. Au and his staff are AMAZING!…read more I'm such a chicken when it comes to anything involving my eyes, but from the very first phone call, the ladies at the front desk made me feel completely at ease, and even excited to come in for my eye exam. My husband and I came in simply because it was time for our checkups, and the whole experience exceeded our expectations. We went in thinking we might need contacts, but thankfully we're at a level where they weren't necessary (yay!). The exam itself was thorough, efficient, and surprisingly easy. Even the dreaded air test for glaucoma, which I usually hate, was quick and painless. The paperwork was clear and easy to complete, which was such a relief compared to other offices where forms feel overwhelming or confusing (almost punitive LOL). I also loved the office ydecor. It's full of travel souvenirs and sports memorabilia, which gives the space so much personality and warmth. I really appreciate offices that feel personal and welcoming rather than cold or sterile. Dr. Au is truly exceptional. He's patient, funny, and genuinely caring. What really stood out to me was that he took the time to get to know us: our lifestyle, habits, and reasons for coming in, and offered personalized advice that actually felt doable. I felt seen and heard, which is honestly rare and so refreshing in healthcare. I just moved back to the South Bay, and I'm so happy to say I've officially found my eye doctor. Dr. Au and his entire team are the best. I'll absolutely be referring friends and family- highly, HIGHLY recommend!

Dr. Kathy is a gem. Professional, friendly and thorough. And Karen who was running the front of the…read morehouse, was rocking it with all the busy work of greeting patients, answering phones, and carrying out the services necessary for perfect frames, insurance queries, exam prep and all the little details in between...she was managing it all like a lady boss. This little office is tucked into a strip mall which means convenient free parking, easy in and out access and options like dining, exercise and quick stop shops. Got errands? You can probably complete some of them in the little mall and can likely complete all of them in the surrounding area. My insurance changed dramatically, so finding good, reputable and legit care sometimes takes a lot of research. I want good vibes, no chaos and don't want my medical offices to feel like churn clinics. I found Eye Zone meets my requirements and I'm glad I scheduled an appointment. I do have to wait several weeks for my glasses, but that is what it is with some insurance these days. The group here is rocking the process. What's not to love?

I had a very disappointing experience. Before agreeing to the service, I clearly explained that I…read moredid not want any additional charges. Despite that, I was billed extra anyway. When I brought it up, the employee Karen admitted it was her mistake but said there was nothing she could do to fix it. It's frustrating to have someone acknowledge an error yet refuse to take responsibility or make it right. I believe businesses should be transparent about pricing and stand behind their mistakes. Unfortunately, that wasn't my experience here. I would recommend asking for all charges in writing before agreeing to any service to avoid unexpected fees.