Great honest and knowledgeable, very reasonable. They can help with everything - parts - towing -…read moretires. One stop service

I've used this shop for close to 10 years at this point. There were a couple of times when my car…read morehad major issues that I was prepared to just take to this shop and have them deal with, but they refused. On the first occasion they told me to check with my insurance company first, and on the second occasion told me to check with my dealership, stating that they suspect the issue is covered by some sort of warranty. Their advice were correct on both occasions - following their advice saved me a lot of money on the repairs, even though they lost the business by turning me away. Based on these experience I consider this shop as very honest and have continued to use them through out the years. Their prices for routine stuff like oil change and state inspections, as well as other repairs, are much cheaper than my dealership. They also have a quicker turn around time and do offer rides if you ask them. The employees have been courteous in all the times I've dealt with them. I would certainly recommend trying them out the next time you have an issue with your vehicle.

I called this place for service and all... they told me yes, bring your car in... so the next day,…read moreafter work, tired and all, I went there. Mind you, it was raining as well. Stepped into the place and reminded them of what I needed and whom I spoke to on the phone. They were like yes... yes... dude looked up, saw me, and I guess either he profiled me or just didn't like me, or whatever the case was, said he would need to look at my car first. For a wheel alignment and AC fixing. Dude walked outside to my car and came back. Then said "NO". I was like I drop almost 45 mins to get here and after been told yes and yes to all of my inquiries, now that I'm here in person... it's a No. so yeah, nothing was done. No service rendered, all I got was profiled and refused service. So when I got back home to Philly. Some other shop did the work and respectfully, if I must say so. PS: I don't want a reply from the business other either. This is a review and I've honestly left one and don't need an explanation or justification, as I would never return there again. I just happen to work in the area that's all.

Thank you Auto Express for your swift, caring, high-quality service during our recent trip. We had…read moredriven 350 miles for a family reunion near Doylestown when a tire was damaged by a sharp metal object. Driving home on the spare was impossible, nor did we want to miss our big family event. Mike and the excellent crew at Auto Express quickly accessed the problem, ordered parts (due to a lug nut issue), repaired the tire and installed it. We arrived at the reunion on-time. Our return trip to Virginia was care-free due to the wonderful people at Auto Express.

I'll start this review by saying that in my opinion Willow Grove Auto is THE BEST automotive…read morerepair/maintenance location in this area by FAR! For years my boyfriend, mom and I had been taking our cars to places like Pep Boys. Where the service was average, the cost was pretty steep, and well, it's overall just very impersonal. Half the time I felt like there would be a major problem WITH my car AFTER taking it to them for something routine. Luckily, about 8 years ago we found Willow Grove Auto. And I can never imagine taking our vehicles to anyone else now. First off, its a family run business located right by the Willow Grove Mall. The owner Bernie is a great guy who clearly prides himself on giving customers excellent care, fantastic customer service, and the best price he can give you. In fact, there are always deals or specials, like coupons for inspection, etc. The mechanics there are AMAZING. They are VERY experienced and are great at both older cars (like mine which is a 99 Plymouth Voyager) or newer vehicles. So many times I have described a problem over the phone or when dropping off the car and before they even look at it, they have a good idea of what the problem may be, and what I can expect to pay. They are also excellent at figuring out more complicated issues. I've run into some pretty odd issues with my van after a car accident and they do everything to take care of the problem at a very reasonable price. There's been many times when we have needed help in an emergency. For example, we got a flat tire while leaving for a vacation. We dropped by and they were able to fix it within a half hour so we could get on our way. Growing up I always heard things like "you can't trust mechanics". Or since I am a girl "Make sure you bring a man with you when taking your car in". LOL These statements are just RIDICULOUS when it comes to Willow Grove Auto and do not even SLIGHTLY apply. They do EVERYTHING they can to give you a fair price, an honest evaluation. I can't tell you how many times they have talked to me and explained EXACTLY what they were going to do so I wasn't in the dark. They are always upfront and honest. If they recommend something, it means you need it. These guys aren't gonna go and sell you new tires just to make money if you don't need them. But they WILL do everything they can to keep your vehicle up and running smoothly and safely. And finally, they make the experience simple and pleasant. Everyone is friendly. They take the time to get to know their customers and familiarize themselves with your needs. I'm often surprised by how much they remember without even looking up the details in the system! They also know money is tight for me, so they ALWAYS call with an estimate before doing anything major to the vehicle. I could go on and on about how great they are but rather than do that, I urge you to take your vehicle to them just once. Because I have a feeling that after one visit, you will never want to go anywhere else again. Thank you to everyone there for being so great!

I had heard good things about the place, but when I took my car in for inspection they went ahead…read moreand did an oil change without consulting me. The oil (synthetic) and filter they replaced had less than 300 miles on it.

This is a great tire place that I've gone to a few times. Today, I went and the person working at…read morethe front was extremely courteous and helpful. At other tire stores, I often feel like I'm in the way of the employees. I didn't need to make an appointment, they checked my car within 20-30 minutes, and gave me an honest assessment of what was going on with the tire. I thought I needed to replace the tire, but they were able to patch it up for a very reasonable price. Honest, friendly, courteous, fast... What more can you ask for? I will be back here any time my car needs service.

In decades of oil changes, I've never had a shop use the expensive oil without providing an option…read more $97 for an oil change? You've lost my business. Hope it was worth it.

I was referred to Donte's Automotive after several attempts to repair my car by 3 different repair…read moreshops, whom taken complete advantage of this 73 year old active senior. I'm totally satisfied! Donte took the time to explain the 2 problems that I was experiencing. I've driven a few weeks before writing this review. Not on single problem! I now have a dependable & reliable auto mechanic that I have 100% trust in him & his crew! I'm telling everybody, if you want a good mechanic Donte's Automotive is the place to go!

The mechanics at Donte's Automotive are very nice, very helpful, very knowledgeable, and very…read moretrustworthy. I've been a customer of Donte's for over ten years. I would not take my car anywhere else other than Donte's Automotive. I've never had to take my car back because something wasn't done correctly. I value their integrity, as us women can sometimes get taken advantage of because of our lack of knowledge when it comes to car issues. I highly recommend Donte's Automotive for your car care!

Oil change was quick and done on a day they were "closed", which was nice, however, they charged me…read more90+ for an oil change....on a kia. I used to pay less than 70 for an oil change on a car that took more expensive oil at a different mechanic. Will not be taking my vehicle back here.

Called last minute to get my car inspected, squeezed me right in and out! I was able to wait for my…read morecar in The waiting room as well. Great customer service! NEW OWNER is 10/10!! Highly recommend!

Went to Heilman Auto Service Center in Hatboro, PA on 6/26/26 for state inspection and emissions…read more They called around 11 AM saying my truck was done and everything looked good. When I picked it up later that day, I found a noticeable cut in the clear tint on my windshield that wasn't there before. The manager admitted they didn't realize it was tinted until it was too late, but never mentioned any issue when they called earlier. When I asked what they could do to fix it, I was told they are "not responsible" and that it's in state guidelines, but no proof was provided. I was told I'd get a follow-up call, which never happened, and they refused to give contact info for the owner. Very disappointing experience--poor communication and no accountability for damage done while my vehicle was in their care.

Was my first time there for auto repair. They were very friendly and they fixed my air conditioner…read more And the price was right. Will continue going there for help. Thanks again!

This place is great! Very knowledgeable, great prices and are not crooks. Very fair, communication…read moreis good. I will def use them again

I've been bringing my cars here for years...great quality work...always there when you need…read morethem...there techs are really skilled..right in the center of Hatboro....and they have loaner cars...can't say enough nice things about Dan, son Cameron and the hole staff is top notch..highly recommend