Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Customer service was amazing. The building was clean. The service was sufficient. My vehicle was…read morenicely cared for. I appreciate the frequent updates on the play by play on what the mechanic was doing. Everyone took pride in their services they were delivering. I will continue to bring my vehicle to this place.

No stars given ! This place should be ashamed of them selves! My son went for an oil change today…read moreand they came back with recommendations as they should .. My son called me I work in the Automotive industry.. He said they told him he needed front brake rotors and Two tires .. I said asked the service advisor why .. are they two tires losing air , dry rotted low on tread.. so we can understand and make a decision.. The service advisor never answered my son's questions and told him your car will be out in 5 minutes.... 30 minutes later my son is still waiting.. he went to the desk and his paper work was setting there ... Horrible customer service!! Since we didn't do any of the recommended service because no explanation was given... they just let my kid sit there ! What an asshole move ! I'll never go there again

Been to many locations numerous times and I really can't say enough good things about THIS ONE IN…read morePARTICULAR.. Everyone there is helpful but their are 2 individuals I want to shoutout personally. One man who is now at a different location named "Guy" and another individual who is still at this location named "Jamie." Both of these individuals on numerous times went waaay out of their way to not only help me but better educate me so my jobs would go smoothly but went through the process with me (in theory). Really can't say thank you to those 2 individuals enough. Very skilled, knowledgeable, and very professional. I could go on and on but to keep this short, THANK YOU BOTH. As well as everyone else at THIS location m

Walked to inquire my car battery from another location. George took his time to go out of his way…read moreto call other locations and essentially replace my battery. George was extremely helpful and pleasant to deal with. The experience here was very exceptional and I highly recommend this location.

Came here to get our front bumper repainted. Joey is absolutely amazing. The communication…read moreregarding the quote, questions, everything was superb. The car was done on time, maybe even a day early. When I tell you, the work done on the car was phenomenal, that is an understatement. I was grinning her to ear when I saw how everything looked. They even tell you upfront before you arrive that there is a credit card fee just in case you want to pick up cash. Joey is phenomenal and I would happily return here if my car needs the body shop

Exceptional service from start to finish. Professional,…read morecourteous and extremely knowledgeable.Will be forever grateful to the person who recommended them when I bought my BMW!

Awesome product (Soul Exhaust with Headers) for the 992 GT3s. But on top of that, phenomenal…read morecustomer service!

Paul in sales was one of the rudest people I've encountered. With so many options for car parts and…read morecomponents, it's confusing why they would employ such low quality people that make customers want to go elsewhere. Why buy from them knowing you have to deal with them again if you need support and the product has issues.

I am beyond frustrated with my experience at this Land Rover dealership. Over the past year, my car…read morehas been in their service department five to six times for the exact same issue. Each visit, they kept my vehicle for weeks--sometimes over two months--claiming they were attempting to locate the problem. Every time they returned the car to me, the issue resurfaced within a month, and I was right back in their service bay. For nearly every visit, my warranty covered the repairs. I personally paid thousands of dollars once, but the dealership also put through thousands in warranty-covered repairs throughout the year. Now, after all of that, I'm being told I suddenly need a new engine. What's most upsetting is that it's clear the engine was the root cause of the problem from the beginning. Instead of properly diagnosing it, they applied temporary "fixes" that never addressed the real issue. After dragging this out for over a year, my warranty is now nearly exhausted, and I'm being told I must pay almost $20,000 out-of-pocket for an engine that should have been identified as the issue on the very first visit. It feels as though the ongoing misdiagnoses conveniently benefited the dealership--letting my warranty run down while the core problem kept getting ignored. I trusted them to do honest, competent work, but instead I'm left with a massive repair bill for an issue that was present all along. I will never return to this location for service, and I strongly caution others to think twice before trusting this dealership with something as important and expensive as your vehicle.

We have a 2025 Range Rover that-- of all things--had malfunctioning wipers. The wipers would not…read moreclear the driver side windshield-- AT ALL-- which is obviously a core function of any vehicle for driving safety. We had already replaced the wiper blades twice at another location, and had come to Willow Grove out of convenience. The entire wiper arm assembly was replaced (which took three business days), and were told this should resolve the issue that we had been dealing with now for over six months. When we drove the car the next morning, windshield wiper fluid was literally SPRAYING out from the sides of the hood and doors. After a 3 mile drive, we had windshield wiper fluid INSIDE of our door jams, ALL over the hood of the car, and on BOTH the driver and passenger side front and rear doors. It was literally like the windshield wiper fluid had exploded or we had been through a car wash. Clearly something was not right-- in addition to the windshield wipers themselves being worse than when we dropped them off. Streaky. Not clearing. Impossible to see from. We called the dealership immediately and were told to bring it right in. We did, and they did a quick scan and said everything is FINE. In speaking with Steve in service-- I politely asked him to re-look, as there was clearly multiple things wrong. The windshield wipers were worse, and the fluid was everywhere. He basically flat-out refused. In the course of a 5 to 10 minute conversation, he said he refused to look at the vehicle again, there was nothing wrong, and there was nothing more they could do. He told me the service manager, Dan, would have to give me a call to discuss further steps. I said I welcomed that. I called back twice over the next four days attempting to reach Dan and he did not return my call. He finally called back five days later, and I missed the call. I called him back 24 hours later and I have STILL (over a week later) have not received a phone call back. To say the service is subpar would be a gross understatement. The kicker is we took our vehicle to Princeton, and they fixed it in less than an hour. I will NEVER take my car to Willow Grove again, and I honestly cannot understand how any of the employees in this location could treat customers in this way. Core functions of a vehicle are necessary, and there was clearly something wrong that was easily resolvable with a little care and attention. We didn't deserve to be treated like this. Steve, Dan, really disappointed to have worked with you.

**UPDATE** - Changed from 1 Star to 5 Stars because of Alan:…read more We contacted Alan, the Service Manager, and he provided us with excellent customer service. He was polite, informative and accommodating. He provided us with a reasonable price and had his team to fix the issue within a timely manner. We are happy with the results and had a good experience dealing with Alan. PREVIOUS REVIEW: Nick, the Service Center Advisor at Matt Blatt Kia of Abington, Service Location, 1940 Jenkintown Rd., Jenkintown, PA 19046, was defensive and nasty when I brought my elderly Mother's car back for a steering noise. We already paid for a steering issue in March 2025 that was supposed to be fixed, and now another steering issue, what are the chances of that?

Service department is terrible. No one calls back until the next day even though they say they…read morewill have the work done by end of day. Had a defective O2 sensor that kept lighting up the Check Engine light. I ran OBD and got the codes, but they keep clearing the codes so the check engine light goes off and say nothing is wrong and the light comes back on... and won't fix a clearly defective O2 sensor.. I have proof that there was no voltage going to that sensor but they refuse to look at it or fix it. I think this is a way for them to charge Kia for multiple visits for diagnostic before they fix the issue so they can make more money from Kia and inconvenience their customers. Overall very condescending and just a terrible experience. I own 2 Kias and love my cars but this place is giving a black eye to the brand.