All the local mechanics know about this place, and if you own a car, ESPECIALLY an older model car,…read moreyou NEED to know about this place too. Penny Pincher has saved us not one, not two, but at least THREE times or more, when one of our cars broke down and we needed a part that all of the regular retail chain auto parts stores said had to be "special ordered". Penny Pincher always has the parts we need in stock and always at a much lower price than those chain auto parts stores quote. Need an example? Two days ago, our older Honda Civic blew a wheel bearing while driving on the 101. None of the chain retail auto supply stores had it in stock, but told us they could special order it for $15 and that it would take days to get it. Penny Pincher had it IN STOCK for $3. A day later, we were back on the road! Thank you Penny Pincher! Lots of professional and DIY mechanics come here, so the place is always very busy. Customer service can be great or bad, depending on who you get, but out of the many times that I've dealt with PP, only once did I deal with a rude employee (he was disciplined by the manager later) and the other time, they gave me the wrong part and although they fixed their mixup without complaint, it was annoying to have to wait in that long line, so make sure you have the right part before you leave the store!

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more

Family owned since 1950's. Price and service amazing. They will even load the parts into your…read morevehicle.

my work car got towed from hoa in my area. It's a new car, got it less than 2 years ago it's a…read more2024. Never ever had an issue. The day I get it back now all of a sudden the battery keeps dying. suspicion that they swapped my battery while they had it. what else could it be? 0 stars. Don't trust. rude and disrespectful office lady as well. -0/10 do not trust this place

I purchased a battery from O'Reilly with a warranty over a year ago, and then one day my car didn't…read morestart. I called roadside service and my battery was dead. They got the battery going so I could drive back to O'Reilly. When I arrived they looked up the battery and found the warranty and them promptly pulled the old one out of my car and installed the new one. They were super friendly too!! I saved a ton of money getting my battery here as the Mazda dealer wanted to charge upwards of $500 for a new battery -- forget about that!! Go to O O O'Reilly's!!!

these gents were awesome and took great care of me. David…read morewent above and beyond. If you need good service I recommend this location.

Bought a battery in Show Low. A few months later the battery was dead after the truck was sitting…read morehere in Phoenix. Hunter charged it for me. A few weeks later it was dead again. Hunter checked it and said it was defective. The warranty was honored with a new battery that Hunter installed. He also checked the charging system after installation which passed. Very pleasant, professional and helpful. Hunter is a great representative for O'reillys.

Each time I go into this location, I am reminded that there are still places that teach good…read morecustomer service and require their employees treat the customers well! This time I needed a license plate frame, cuz the car wash bends it every time. Carlos stopped what he was doing and greeted me, and came away from the desk to help me find what I needed. He was patient and did not try to upsell me a more expensive frame. He said screws do not come with the frame so he picked out the correct ones (that would have taken me a while) he looked at the plate on my car to make sure they were the correct size and he even put it on for me. Since I am not young anymore, I was very happy about this above and beyond service! Also this location is always clean and organized, so is parking lot! Thanks! This is why I always come back! Bonnie

Great place and very helpful staff. Came here and was telling the man wrong part...he checked…read morepackage and found I was asking for wrong part then what I needed. Took a few minutes found the right part and had it at the store within 3 hours. Awesome customer service, thank you the air shocks worked out great!!

Very disappointed with an issue and how long it took to resolve. Had to take it to the corporate…read morelevel. I guess thats what happens when dealing with a corporation. Being told one thing and that not being the case.

Online access easy easy and accurate look up. Everything I…read moreordered was perfect and right in time. Thank you

can not recommend…read more ordered what was supposed to be an OEM part; received something that had been obviously mutilated to remove the Mfrs Name/Part Number, making it impossible to tell what it really was. returned as unidentifiable; was charged a Restocking Fee in spite of the fact that there was no way to prove what i had received was an OEM part as i had ordered.

I prefer O,Reilly over the other places for my auto needs. O'Reilly,s to me at least always has…read morethe small town auto parts store feeling, I have multiple cars and I like to tinker on my own vehicles and they see me often and they are always helpful and if I need to have a part ordered it typically is available for pick up a few hours later. The shop is very clean and organized the team is knowledgeable on parts and mechanical issues with great attitudes willing to make a customer happy. They do take your used motor oil, and provided a tool loaner program if a specialty tool is needed, let's face it sometime it's a once in a life time job why buy and expensive tool for it if you will only do it once? What I like the most is the parking lot is clean and the trash cans in front are not over flowing and building mountains of garage I'm on the side. They offer a military discount.

If i could give it a 0 i would! The "men" working there are all incompetent! They could not nor…read morewould help in anyway possible! They didn't even seem to know anything too. They all acted dumb when we asked questions so we could do it ourselves!

I was having trouble with my truck starting so came here to have the battery checked. Ivan R helped…read moreme out with getting a new battery he replace it for me and sent me on my way. He couldn't have been more helpful. I always come to this location when I need anything auto related. Thanks for the help Ivan!

It's Arizona; it's hot. If your coworker looks at you as if he knows you're LYING. That's bad. Just…read moresay no today, satan. It's too hot outside. Two stars because the young man who gave amazing service yesterday was the one looking at you and your character, or I'd gift a 1-star experience.

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

All your Lexus needs will be provided here, came in several times now, definitely recommend for…read morelexus owners.

Alright so I was looking to buy a fuel line for my 2012 Kia forte and found on OfferUp a listing…read morebeing parted out of one by i17 the dude messaging me probably the owner he was a absolutely amazing guy helped every single way he could unfortunately as he was pulling the lines and fuel pump he was inspecting and noticed damage to the fuel line I needed the most and gave me a call and let me know what had happened and had no problem with me not moving forward with the pickup he got my deposit cancelled out. This is a great yard they pull for you and the prices are god damn sexy don't stray away from here they will get you RIGHT their invoice also states warranty like mannn how tf can you beat that and then ensuring quality parts being sent out only