Bought a battery in Show Low. A few months later the battery was dead after the truck was sitting…read morehere in Phoenix. Hunter charged it for me. A few weeks later it was dead again. Hunter checked it and said it was defective. The warranty was honored with a new battery that Hunter installed. He also checked the charging system after installation which passed. Very pleasant, professional and helpful. Hunter is a great representative for O'reillys.

Each time I go into this location, I am reminded that there are still places that teach good…read morecustomer service and require their employees treat the customers well! This time I needed a license plate frame, cuz the car wash bends it every time. Carlos stopped what he was doing and greeted me, and came away from the desk to help me find what I needed. He was patient and did not try to upsell me a more expensive frame. He said screws do not come with the frame so he picked out the correct ones (that would have taken me a while) he looked at the plate on my car to make sure they were the correct size and he even put it on for me. Since I am not young anymore, I was very happy about this above and beyond service! Also this location is always clean and organized, so is parking lot! Thanks! This is why I always come back! Bonnie

I purchased a battery from O'Reilly with a warranty over a year ago, and then one day my car didn't…read morestart. I called roadside service and my battery was dead. They got the battery going so I could drive back to O'Reilly. When I arrived they looked up the battery and found the warranty and them promptly pulled the old one out of my car and installed the new one. They were super friendly too!! I saved a ton of money getting my battery here as the Mazda dealer wanted to charge upwards of $500 for a new battery -- forget about that!! Go to O O O'Reilly's!!!

these gents were awesome and took great care of me. David…read morewent above and beyond. If you need good service I recommend this location.

Extremely rude staff. Bought some oil to add to my car, asked to use restroom to wash off hands…read more "No public restrooms", for a pretty good sized store seems like BS. Going to Oreilys next time.

I wanted to Yelp about my visit to this auto parts store because it was the most unique experience…read moreI've had at any auto parts store. When anyone walks into one of these places they generally have a problem on their hands and are trying to fix something, or that's the only reason that's ever taken me into an auto parts store. Anyways this time stood out a more than any experience at any store in my life. I'm not going to go into the details of the problem but I'm going to tell you that right when I ran into a gentleman by the name of Mario the first thing he said is okay follow me we are going to figure this out. It was that last part "we are going to figure this out". For the first time I felt so comfortable because now I had Mario on my team and we were going to fix my problem and figure it out. Mario and I sat there in and trouble shot the problem, trying bolt after bolt. His sole focus was on me, getting that brake caliper back on and fixing my problem. He even lent me the tools to complete the repair. All I can say is it was hands down by far the most pleasant experience I've ever had at ANY store that I went to go and fix something. I asked to speak to his manager, Brian (which was very pleasant as well) and Brian gave me a response of, I hear it all the time about Mario. Thank you Mario for having my back and fixing that problem with me. You really made my ride safer on the way home and earned a customer for life.

I've only gotten tires patched or new tires here but every time they have been great, pretty fast,…read morethey are friendly, and their prices are reasonable. I always come here especially if I need a quick tire fix UPDATE AUG 2022: took my vehicle to the dealer for routine maintenance my dealership pointed out the NEW tire I got from this place 3 weeks ago is the wrong size so I went back here and they said it'll be $10. I asked why didn't they just put the right size on to begin with and the man said i probably had the wrong size when I came at first, which is a lie because I had the same tires since I got the vehicle and the dealer would've told me the other times I went for routine maintenance that a tire size was wrong as they did today. I won't go here for anything besides a tire patch anymore until I find a place more reputable and honest. Just admit to the mistake and should've just swapped the wrong size tire y'all put on there to the right one with no extra charge since it was a mistake of the shop. Everyone makes mistakes just own up to it.

Last year I went to get an alignment and holyyyy no where near straight and my tires weren't…read morebalanced correctly and recently I was looking for tires and thought Id give them another shot so bought tires and their weights didn't even last a full 24 hours so I went back and told them and they balanced them again just for them to fall off/move out of place within 24 hours, none of them know what they're doing, save your money

Usually quiet no wait when visiting this store . Staff very…read morefriendly. I did get wrong part by mistake ; mine or theirs? Quick return no receipt needed.

Had a welcoming and kind customer service by Lexi while I bought and learned more about the…read moredifferent types of cabin air filter and engine air filters. Highly recommend this location! Also thank you to assist manager who helped replace filters.

This place is a lifesaver since im not allowed to work on vehicles at my condo complex. And add a…read morecar lift on top of all that, and an owner who cares about providing a valuable service and who could say no. Thank you!!

From the owner: Specializing in used Toyota 4Runner parts for years 2003-2009, also known as the 4th generation. We…read morehave been selling OEM used parts and frames since September 2022 out of a home garage. In May of 2024 we took our business from our home garage to the next level and now not only provide used parts but also offer vehicle lift rental, tool rental and frame swap services. More services coming soon!

Came out looked @ a few vehicles i had to repair said they'd get back to me i called a couple of…read moretimes to no prevail and I don't beg people to take my money lol, im of the LGBTQ community maybe this is it not sure don't care, bad communication and service .

Took a drivable car in for 2 tires and a suspension leveling…read more Got back an undrivable car and a $1100 dollar invoice. As I told the owner it looked dangerous and undrivable (extreme camber and no suspension travel) a nearby dirty long haired so called mechanic tried to get cute with me untill I offered to make him undrivable. The one lift filty hole in the wall should have been a clue but I liked the owner so I gave him a chance, mistake. He actually let me leave with it ( took it around the block to see just how bad it was) all over the street at 10 MPH. He knows nothing or just dosen't care. There is no 40 years of experience there, only 40 years of grease, filth, and mouse droppings. I must add he did make the bill right but that's all. Stay away. GO TO AUTO RESURRECTION SEE CLAYTON!

I love working on cars. Do I know how to work on cars? Absolutely effing not. But I've watched…read moreenough people do it over the years to occasionally look at my vehicle and think, I could effing do that. This week I decided I'm apparently a Woman Who Maintains Her Own Vehicle™. Fluids, filters, oil change, windshield wipers...the works. The staff here were incredibly helpful double-checking all the parts I'd researched and making sure I wasn't confidently purchasing the wrong stuff. Then came the windshield wipers. After watching videos, reading instructions, and spending an embarrassing amount of time fighting with one stupid blade, I had a blanket draped across my windshield because the internet convinced me I was one wrong move away from shattering the glass. Something snapped off. The "depression tab" wasn't depressing. Neither was I.... yet. Finally, I gave up and came back for help. The woman working came outside with me. I handed her my protective windshield blanket. She looked at me like I'd handed her a live raccoon. "You don't need that." Turns out, THERE WAS NO DEPRESSION TAB. It was a slide-down mechanism. Five seconds. She replaced both blades in FIVE SECONDS. I had spent hours researching, struggling, questioning my intelligence, and reconsidering vehicle ownership entirely. She handled it like she was brushing a crumb off the counter. She even told me to come back if I had questions. Ma'am. You should not have said that. You're around the corner, I have projects planned, and next up is my own oil change. So there is an excellent chance I'll be back holding a mysterious bolt asking, "Is this important?" Phenomenal service. Thank you, Queen.

Edited 49 minutes ago I had been giving this store high…read moreratings because some of the employees have been very helpful but they recently sold me $45 can of refrigerant + stop leak that had already been partially used. When I tried to return it because it turned out I do not need it since I found the leak they accused me of using it and trying to return it. I spend hundreds of dollars at this store but not now. I will also be writing to their corporate office and letting them know this location is selling partially used cans of refrigerant.