I would like to say that Brenden and the crew at this location are amazing. I had a huge problem with Big O tire and the subpar customer service and database. And while I was having it out pretty good with management at big o for being called rude names while in the phone. Brenden and his crew did everything they could to help me as a customer and person. They were extremely professional and very empathetic of my situation. I will only be using discount tire and especially this location from now on!!!! Thank you Brenden and team read more

Shout out to Liam at Discount tire. Helped me quick made sure I knew about all the ways their warranty's could help me and got me out quick. Would definitely recommended. read more

Discount tire is always known for quick and reliable service, while being exceptionally friendly. I recently moved back to the valley, and had to come here because I had a nail in my tire. This was probably the worst discount tire experience I've ever had. I made an appointment on the website for 8 AM, which is also the time that they opened. I got to the door at 7:58, and eight people, including me were waiting. They didn't ask if anybody had an appointment, they had the line based on who got their first, which I think is absurd especially if they say on their website and on posters in the store, say that you're gonna save time by making an appointment. I wasn't even able to check my car in until 825. What's the point of making an appointment, especially here, if they're not going to honor the time? I was told that I had to get a new tire due to the location of the nail, which means I had to replace another tire also. They didn't have my normal tires in stock, so I had to pay extra for the next best tire. I only got a $40 trade-in credit for my tire, but I know that I bought four new tires earlier this year, so I felt very ripped off, especially because all of my tires are in the green tread, Which was explained to me. Overall, had a very terrible experience, and I'm very disappointed. The guy who was assisting me, Liam, was very friendly and attentive, and he was doing a really good job of managing the line as best he could. A lot of people were very frustrated and angry, both when I dropped my car off, and when I came back to pick it up. There were four people in line Ahead of me and several behind me when I came back to pick up my car. Overall, a very frustrating visit. read more

i come here for my typical tire checks, but this time i need an alignment aswell so i called and asked. i got this AMAZING person named Colton as the employee who helped me over the phone and he did inform me that while his location didnt do them, another one did. he also went out of his way to quote me on everything else id need aside from the alignment so id have a glimpse of what i was looking at. he was incredibly helpful !!! read more

Justin and his crew are absolutely amazing! I came in to just get air in my tires and would come back for the repairs tomorrow, because I was already running 20 mins late to work. And Justin insisted that he patch my tire for me really quick. He allowed me to skip the line and repaired my tire in less than 15 minutes! read more

Yeah, I'm just not feeling it with this location. The staff leaves a lot to be desired, and these 20 something year old boys feel like it's completely OK to toss out any random number they can for a cost, assuming women don't know what the average cost of tires is. I recently had one tire replaced there out of 100% necessity, but two weeks later took my business to, get this, another discount location 3 miles away, and paid $67 less per tire there! I wish I would have been in another position to walk out that day when they quoted me the obscene amount for replacing 1 tire, but I just needed to get it done. I won't be returning. read more

Always such a seamless & positive experience @Discount Tire! I always go to the Tatum & Bell Rd location. Excellent Customer Service from the Salespeople to the worker-bees to the Manager! I got gorgeous new Michelin Tires & Wheels & at a very competitive price point. Highly Recommend Discount Tire! read more

Discount Tire - Tires Near Me - Glendale, Arizona

I wish I remembered the name of the guy who helped me , I came in with a flat tire and was helped immediately. I was told it would be around an hour and it was. Everyone that helped me was very professional and nice. There were a lot of impatient people that were being rude to the staff and they were still really nice to them. I always go to discount tire but I've never been to this one. I will be back. read more

Just want to shout out Liam and their crew! They where super fast friendly and made sure I was going to be safe on my drive back to my home town. Thank you again you guys are life savers !! read more

I have been coming to Discount for almost a decade. I am always taken care of, but this time was a standout. Kohlten assisted me and instead of the usual "good" service, I got outstanding service. I came in for a repair service, thinking it was just a slow leak, but it turned out I needed a replacement. News that no one wants to hear. Kohlten was kind, not pushy, and incredibly understanding. It wasn't a sales pitch, it was helping me leave with confidence and a sense of security. If I could scream to the world how good he was, I would. As a rideshare driver, I put A LOT of miles on my car. He took that into consideration and worked with me to ensure that I was safe. This location, and specifically this employee, is fantastic. They were very busy, but every single employee was hustling. I did have to wait a while, but as a walk-in, I expected it. (Tell me there's any tire shop that doesn't have a wait). Not a single employee slouched. Kohlten made all the difference for me. He warrantied my tires and made sure I was protected against future issues, which only reinforced the value of the service. As a long-time customer, this only reinforced my trust in Discount In their quality of service, dedication to hiring great employees, expedition, and sincerity. Not only did I leave with the service complete, I left with a feeling that I matter, not that just my money matters. If you have the opportunity to visit this location, ask for Kohlten. My expectations were blown out of the water. read more

Wow. This place has treated me beyond fairly. I bought a set of four tires for my car and one of them went flat within a day. I took it back and they replaced the tire right away. Again the tire went flat, and the assumption was my wheel was the issue. After buying a new wheel, discount once again replaced the tire and installed the wheel completely free. This location is filled with professionals and everyone is extremely friendly. Ben helped me out through the course of this tire and wheel fiasco, and boy is he a go getter! Super professional guy, extremely knowledgeable, and a real pleasure to work with. I can't say enough about him! The manager Henry runs a very tight crew over there. Highly recommended and I won't be using another tire shop again. read more

They favorite people and keep other waiting.. been sitting here for 3 hours for a small nail patch.

I hate when I go somewhere and they try to tell you things that might be wrong but they are not to try to up sell you things. Worst customer service I've ever had. read more

Kohlten with a (K) was great to work with. Friendly, knowledgeable and direct. I would recommend this location to anyone. He was able to get the tent stake out of my tire and patched it! read more

I love discount tire, but I will never go to the one on 43rd and Bell or ever recommend anyone to that location. I waited 8 months for them to correct and issue, only to find out that the Manager's word is no good. Do not take a gentleman's agreement from him, get everything written down. The bottom dollar is all that matters, not his word. read more

Amazing service! I was able to walk in without an appointment and have them patch up my tires. Everyone has friendly and I would recommend this location to anyone! read more

Don't take your vehicle here without taking pictures before! You WILL pick up your vehicle with something missing. Had tire pressure caps and hub caps stolen/missing. In addition my steering wheel and door handle are covered in black residue from the employees dirty ass gloves. Would not recommended to anyone. read more

Getting ready to file a fraud complaint with the Arizona Attorney General. We stopped buying tires from you years ago because of the company's fraudulent practices. Went in today because i was across the street and needs a flat repaired. Was willing to pay the minimal repair cost. Dustin ... you will be the named manager. This time i have an hours worth of recordings of your staff coercing customers to buy a new tire when they only needed a repair. 4 customers before me. Then they did the same to me. After fighting to get my spare put on because my tire was "too damaged "....I got took my "bad" tire to another reputable company and they repaired the hole that was in the mid for the tread and said the tire was in good condition. I, as were all the 4 other customers, were told our repairs couldn't happen... Do not use this company! at one time, they were local and honest...now they are a scam factory. Time to end this fraud. NO discount tire customer service...i will not respond to you. i've reported you to the AZ attorney general for fraud stop lying to meet your commission goals. discussed with my hair dresser and several friends, they ALL have had similar experiences with you fraudulent company! read more

Had a great experience! Special shout out to Justin who was very accommodating for me even when I made things difficult. Amazing employee who deserves the world for helping me. read more

30 minutes in line with no progress is ridiculous. You guys need to manage time and who's up front better.

Been coming here the past couple years since I moved and I'm super pleased with them. The men working the front are very friendly. I didn't get the names of the two that helped me but he was tall with glasses, blue eyes. The other brown hair brown eyes... they were just fantastic. (Should have gotten their names then right!?) my car is always in and out before the estimated time even! I have no problem bringing my kids there because it's pretty quick. I will always come back here! read more

Great place. The Hispanic young man that fills tires is super nice and is great with customer service. If discount doesn't treat him well they're making a mistake. Type of employee that keeps customers coming back happy to spend money with discount. Hope he has a great day read more

I know everyone has their own experience with companies. However, my experience with the discount tire at this location was fantastic. Had a flat and brought it in. There was a quick turnaround time and we were back out on the road in less than an hour. Thank you for your great customer service, responsiveness and ease! read more

Do not bring your Tesla to this location. Stood outside the bay and watched them try to jack up my Model Y with a floor jack and absolutely no pads. I stoped them and a manager ran around the shop trying to find the Tesla jack pads he claimed they had. They didn't have any at all. read more

Order tires an wheels got e mail saying tires an the wheels had ship a few days before my appointment get a call saying wheels are discontinued but the e mail said they have ship then the assistant manager said he could order me different wheels i said ok next day he call an said those wheels are discontinued so he order the same wheels i already have on my car ok an when I went in for the appointment I find out oh he is off today long story short they wanted me to pay the same amount for the wheels he order that cost less than the wheels I order so after ask for the office number the the manger said he can refund me the difference in the cost of the wheels but wouldn't show me the cost of the wheels they order i knew I should have just went back to Goodyear like I always do i kept my old wheels an tires an he was still going to charge me the fees for disposal tires and I had to ask for that to be refund so I will never tell anyone to go to discount tires i went because a guy was at one of the car show my car was in an told me check them out 4455 w. Bell rd Glendale Arizona will never see any of my cars again I use to go there for my other cars for tires never again an in the car show world I will tell them all about this company stay away they can't be trusted read more

I usually have a good experience with DT. However, they failed to notify me about losing parts for my rims! I religiously look over my truck for defects and issues to ensure it is safe and functional. I had them perform a tire rotation and balance. They ended up losing 2 metal valve stem caps and replaced 1 with a cheap plastic one. Additionally, they lost a screw that holds on my hub cap. If it was missing, they should have notified me BEFORE performing any maintenance on my vehicle. It's not even an expense thing because they can be replaced, more of a honesty and reliability issue. read more

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Always scary getting your car looked at or tires replaced. Thankfully this discount tire has the best minded people working for the public. Curtis helped us get new tires and were very accurate on timing when they'd be done. When we came in the following day because of an issue him and Adam did everything they could to help us. I live out in El Mirage but this discount has been my family's go to since I got my license and beforehand. Thank you Adam and Curtis for being reliable and truthful! read more

I take back everything I previously said in my review from 4 years ago. They've really turned it around. I was recently faced with an emergency tire repair and being that this location is within easy walking distance, it was my only option. I contacted them late on a Monday, they were very busy and in their final hours of the day, but told me to come on in and they'd get it done. Not only did they get it done, the service was free and they got it done 30 mins earlier than expected! I will definitely be using them for all my future tire needs. read more

I worked at discount tire while college in 2016-2018 at two different locations. I have never seen a slower store. I made an appointment for a flat repair, something I know physically takes 10 minutes, and I waited for over an hour. The person in line in front of me did not make an appointment (I may have overheard their conversation), and their car was out ahead of mine. Not saying I should get to cut in front of everyone, but what is the point in making an appointment if I get out at the same time? When I used to work at discount tire, appointments needed by completed within 25 minutes of being checked in. I have never seen cars sit in the bay as long as I have at this place. Discount tire is a feat company, but save your self frustration and go to different location. Not all discount tires operate this way! read more

Went in today had a little mix up with ordering online and appointment. Adam helped me and was very informative with information on what tires are best for my vehicle. He got me in right away and tires were done in an hour. Adam was very friendly and professional and I am grateful he took care of my needs quickly. read more

I really like this Discount Tire. Courteous and friendly customer service and so ready to help.

I made an appointment for tire rotation and I had a leak in my front tire Got there 10 minutes before my appointment at 12:30 watched other people come in with later appointment times, watched their cars being put into the bays to be worked on then finally at 1:00 my truck was taken into a bay and sat there for another 15 minutes with no one working on it. Someone started rotating the tires, they never fixed the tire leak, just rotated it to the back. The tire was 38psi when I left discount and by the time I got to happy valley it was 33psi. Thanks discount for the wasted time. Won't be returning to this location!!! Got up this morning and my tire is completely flat so yeah they didn't do their job and what makes me so pissed is that it wasn't even going flat until I took it to them to fix. read more

Discount Tire - Flat tire after being repaired - Tires Near Me - Glendale, Arizona

I don't know why I didn't know this, but I've purchased at least 6 sets of tires from this specific Discount tire and I didn't know that tire Rotation was free! Now I don't know if that is a standard practice or if they saw the $10,000 in tires I've purchased from them in the past 3 years and decided that they would rotates them for free, but it doesn't matter to me! I had my tires rotated and I went to pay and they told me there was no charge. I am so happy with Discount Tire! Here's another benefit to Discount Tire. I won't go into the specifics but I was in Seattle last summer and I had a tire problem but did not have a lot of time! Those guys saw that I had purchased several sets of tires from the guys on W Bell Rd in Phoenix and they really hustled to get me out in a reasonable amount of time! What a great company, and what a great bunch of guys at W Bell Rd and 43rd Ave! read more

My car kept saying my left front tire was low. I went to discount tire. They took a nail out and checked all of the tires. They didn't charge me a dime OMG who does that. I called the hyundai place where I bought my car and they were going to charge me $56.00. I will be going here from now on. read more

I go to Dicount Tire for all my tire needs. They have the best prices in town and the customer service is great no matter which location you go to! read more

Trent was exceptional, thank you for the assistance and knowledge this morning sir, got me in and out... well done !!! Discount tire has a keeper in Trent ! read more

Ughhhhhh, flat tires, nails in tires, screws in tires. One of those stressful, inconvenience necessary evils living in the valley with all the construction going on 24/7. I have been here many times over the last 5 years and I have to say the staff is very friendly, kind, and helpful. i appreciate it. read more

Aaron B. @ 43rd Ave/Bell is The MAN! Big smile in greeting me, walked me to my car, walked me back inside, even open the door for me and took extra good care of me like Family. Awesome job Manager Luke L. in taking such great care of your staffs in return the staffs took spectacular care of us!! read more

Super fast and efficient . Great customer service and friendly staff . I came in on my lunch break to have the vehicle tires balanced and rotated and was done in 30 minutes! read more

Came here without calling since AAA had to bring us after running over big rocks that were left in the middle of the road. They had my car ready within an hour and a half with no time to waste! Thank you so much guys! I really really appreciate it! read more