Some of the BEST customer service I have ever encountered at any store here in So, Calif. I bumped into Noah, who was helping out a lady in your parking lot, and asked him to help me.....a less than mobile senior.....to determine which bulb I needed for my headlight. Not only did he do this, but he removed the old dead one and replaced it with a new one which I bought there at Auto Zone. Who does that any more? Thanks to Noah, this will be my NEW Go To auto parts store in the Beaumont/Banning area. read more

Made a huge mistake going in there today usually, the young man with the longest hair is pretty bright and bubbly and helpful but today he wouldn't even look at us. You could just feel that something bad happened like maybe the boss chewed him out or something. I tried to order a part and he immediately tried to upsell me by at least $15-$20 more. Then when I refused to get those parts, he just walked away and started searching for him and then put them in a box with a different name on it, and it just freaked me out. I was being treated about the upmost disrespect. I don't know what the heck has happened to AutoZone but it's like the employees hate being there and they don't want you there either and when I voiced my concern about them putting this part in a wrongly labeled box and I had concerns about returning it both him and the girl they ganged up on me and started arguing. It was at that point I completely walked away and left about $400 worth of product on the table. if he's so gosh, dang unhappy to be there maybe he should just leave already. Of what I really didn't appreciate was the young lady in there smart enough and smiling saying have a nice day and a very condescending smart ass tone. We'll just see when my money doesn't put your groceries on the table. How happy you are a smart off to me then little lady. read more

I buy oil here often, change my cars oil about every 2 months. The past SIX times I've tired to bring back my used waste oil the employees say "oil waste drum is full" This is ridiculous. read more

I'm beyond grateful they answered my husband's phone call right away letting them know i was outside attempting to change a tire while pregnant. Jr came outside and provided excellent service in helping me change my tire he went above and beyond and used his own personal tools. Really appreciate his kind gesture. read more

Today is hot, and rain is forecast. I purchased new wiper blades and the young man (`George' ) installed them in SECONDS in the pkg lot. You cannot ask for more than this. I want to include him in my will. Thank~You, George. You make AutoZone look like stylish PROFESSIONALS. ***** ***** read more

I just wanna say that I'm so grateful and thankful to have walked into this AutoZone. The staff were amazing. Wanna give a shout out to JR for helping me change my flat tire he didn't have to but he did. And I do love shopping at AutoZone for all my car essentials.!!!! read more

AutoZone Auto Parts - This is the spare tire that we change - Auto Parts & Supplies Near Me - Beaumont, California

Watching out for the lady with a nose ring she thinks she knows everything about batteries and told me to go shop at other places so I did. And saved over 100 dollars at Walmart with a better warranty . Asking simple questions to help your understanding is not a crime only if u have a ego that can't handle it .. Even lied to me saying Walmart didn't have it in stock to try and flex She's a joke saying they cleaned out all the old managers glad to see they brung in a bull dog read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Beaumont, California

I just wanted to thank Chris for helping me troubleshoot a problem today. He was super helpful and went way above what I was expecting from an AutoZone visit. Great people and great service. read more

Amazing Carla she greets me as soon as I entered while helping other customers then check my engine light on and showed me what they have in the store. Super knowledgeable, accommodating, pleasant, professional, kind, honest abd beautiful. An asset to the company!!! Thank you Carla!!! read more

Nina smith this bad review is directly in specifically, for you not only did you have the ugliest energy when you work in customer service you are supposed to be friendly and welcoming you are none of the above. Your tone was rude. Your attitude was offensive your knowledge was minimal you were a complete disaster, not only did you not have the basic knowledge to help me and what we were trying to do, you also got offended, defensive and try to kick us out of the store you refuse service because you don't know how to do your job. Worst worst worst employee ever. read more

go autozone!! go autozone!! go autozone!! go autozone!! go autozone!! go autozone!! go autozone!! go autozone!! go autozone!!

Luis provide customer service of excellence by assisting me with replacing my battery terminal post. Luis went over and beyond my expectations. read more

Good customer service at auto parts businesses are always hard to find, and this AutoZone location falls into the below average category. For an establishment that offers so many services and markets great customer service it's disappointing to come in and be let down time and time again. I am mostly disappointed in the managers, who barely acknowledge that you are in the store and are clearly annoyed when you ask for assistance. I usually know what I need when I visit AutoZone but on the rare occasion that I need assistance it's been the supervisors that fall short. 2.1 Stars. read more

AutoZone Auto Parts - Chemicals. The good stuff. - Auto Parts & Supplies Near Me - Beaumont, California

Most friendly, reliable, helpful managers and stuff. Help me out get the right parts for my car. read more

amazing workers ! amazing service ! came from long ways away and they were very great help and helped with the problem that we couldnt figure out! read more

Needed new windshield wipers and went to Beaumont Auto Zone. Travis was so helpful knowledgeable and kind. He even put the wipers on for me and topped off my wiper fluids. Will be coming back to Beaumont Auto Zone for my auto needs read more

Thank you to Nina for helping me with a new battery for my car and for replacing it she was so kind and fast !

My car battery died and had to get it jumpier just to get to AutoZone. The Assistant Manager, Mr. Cervantes not only jump started my car to get the truck open, to check out the battery, but switched out my battery for me.. in the rain. A million thanks. read more

5s Thank to the store manager Karla. I came in to replace my bad battery for my 02 Toyota Camry. The employee helped me install the new one but we did not know that my car needed to be idled after installing the new battery. Karla the manager handled the situation extremely professionally and was able to get a mechanic near by to help idle the car, within minutes my car was back to running perfect again. Karla was also kind enough to replace my dirty filter free of charge, Thank you so much! read more

I went in not knowing what was wrong with my car battery and the people that helped me were very attentive and cared about my problem. The second person who helped me changed my battery and was very kind! I didn't get their name but they had beautiful curly brown/blond hair and a bright smile that made my day! I would definitely recommend read more

I just recieved the best customer service and experience. Carla and her team are not only knowledgeable they did everything with a smile. I had no clue of what I needed (besides a battery) and they were there every step of the way to make sure I got what I needed. Then after buying what I needed Damein installed my battery in the dead heat, again with a smile and genuinely happy to help. He also let me know that I had another issue (I had absolutely no clue about and wouldn't know until it became a problem). Carla and her team really do go above and beyond! read more

Logan ran a test on my 'check engine light'. He was very helpful and a nice guy. Thank you Logan!

Lady Manager was very nice. Replaced my battery even tho the warrant had just expired.

Raymond helped me a lot in changing my dead (crusted) battery . He was knowledgeable and knows what's he is doing. Thank you so much.

Such a good experience the few times I've had to come here . Everyone is friendly and knowledgeable . Just went yesterday and Ray was awesome . Appreciate you all read more

I've been here a few times. I usually don't know what I'm looking for but the staff has been very helpful and friendly.

I had to replace the light bulb in my left rear taillight. I had no idea how to do this and changing the bulb was another problem! I wanted to say THANK YOU to Bob, who not only changed the bulb, he didn't make me feel like a helpless idiot. He was professional and courteous and in my opinion went above and beyond selling me just the lights. I recommend this store to ANY PERSON who might need help with simple fixes. He saved me time and money by not having to go to a mechanic. read more

This place has the worst customer service period. I went in to return a part that has a life time warranty on saturday. They did not have the part there. So they had to order it and it would be there today. The lady that helped me set up the warranty Deana "if thats her real name" took my broken part and gave me a copy for me to come back to retrieve the new one. She even said if I ask for her she will remember and make my exchange easy. I came back today without my copy at first because l was in the area to pick it up. I waited till she could help me so I can explaine why I didn't bring the copy. She did remeber me and grabbed the part I was waiting for then asked me for the broken one. Then I told her I left it here with her yesterday. Then told me it is impossible they dont take parts in before exchanging. I thought maybe I took it with me and maybe I'm in the wrong so I said I will look and come back. So I did the part was no where to be found but I did find the receipt. Since I found the receipt that she wrote me l came back down because I thought it might help her remember. Well it didn't help at all I escallated it to a manager because she was no help.The manager then told me exactly what she was saying. While she said snotty remarks. At that point I was upset because they made me feel like I was the one to blame. so at that point I asked for corporates number to complaine about there service. I will never come back here because there moto to Lifetime warranty means dont trust me I will forget what I said to you yesterday. I hope the best for AutoZone I'm sure other locations are better. But the reps and managers here at this location are not helpful at all. I warn you all take your business elsewhere. read more

Started snow during my visit from Santa Cruz to Palm Springs and had to get new wipers. Tony C. and Crystal helped me find and install the wipers during the snow storm . Thanks again great customer service and knowledge!! read more

Staff is absolutely AMAZING! Customer service is awesome and made my experience here pleasurable even with the circumstances of my dead battery. They helped my father and I came in with battery issues on my new Acura and everyone assisted with genuine concern and care. Thank you so much :') read more

So my car battery was being very finicky and everybody was giving me different opinions. I was going to get a new battery but then somebody mentioned that the battery terminals were old. Damien helped me fix that issue and my car is literally working perfectly I am so grateful! read more

I'm not sure when I went in last maybe 6 months. But having issues with my bulb. The employee refused to even look up any information says there's no warranty on bulbs. So I went to Napa a 1 year warranty and don't have to deal with people who don't care. What's the point of giving my phone number? They need new employees and managers!!! I will never go back to this location. read more

Today I went to auto zone in Beaumont ca to buy the only can of color match paint they had and I needed. I got it home and the paint shot out in huge drops. I tried to get it to work but wasn't happening. Drove back to the store. The gentleman asked what I needed. I told him the paint can didn't spray correctly and wanted to return it. He had the audacity to tell me I used half the can. Told him I tried to get it to work and yeah when it comes out in globs slot comes out. He told me a few times I used half the paint. I told him I'd bring it back but it was on a piece of wood at my house. Bottom line is I got my money back but this guy should have never said what he said to me. I spend a lot of money at that store but they will never see a penny of my money ever again I I'm going to tell my friends how autozone treated me. read more

Went to this autozone today,will not be back at this location I had a 20%off coupon plus $10. Gift card I was going to purchase $170 Manager would not honor,said I had to order online Lost a good customer Go to oreilly Or if you need oil ,transmission fluid,coolant go to walmart its much cheaper I dealt with the manager/ read more

Had a bad battery and was driving from Indio to Pomona, stopped here and got great service from Art & Eli! They even let me use some tools to remove and battery. Thanks for all their help!! read more

Aurthor hooked it up nicely w good customer service and he even did my windhsield wippers for me and showed me how to do it because im useless with cars, so thanks again aurthor! read more

I purchase lots of parts from my autozone in my hometown. BUT THIS LOCATUON SUCKS. Pulled in off the freeway and purchased a part. Asked to use restroom and was told no way. Returned the part and left. I hope this location suffers like their customers. Let the parts sit on their shelf until they realize that people buy parts. Treat them decent read more

Went to 5 different auto zones and this one was the only one that has people who actually helped. I forgot the front managers name but he saved me a bunch of time. The different auto zones gave us 3 wrong parts and he not only helped us find the right part but ordered it for us from a store that had it in stock so we had an easy pick up. Great store and great customer service! read more

I went in to have my battery checked, because I was having trouble with it turning over/starting it & Rob was very helpful,polite, & professional, I ended up getting a new battery and he helped take out my old one and put in my new battery,Excellent service. Will definitely be back, thanks again Rob !!! read more

Was the worse customer service .. I took my business down the street ... The lady was on her phone doing wherever personal she was and she really didn't want to help us ... We ask questions and she mind was going back on her phone ... I told her personal myself ... these was not a good customer service ... She didn't care read more